https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069797#M239642 <P>您好，</P><P>按照您的指导拍了图片，<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="22222.jpg" style="width: 342px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53367i657401678D22AA51/image-size/medium?v=v2&amp;px=400" role="button" title="22222.jpg" alt="22222.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="222222222.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53368i75AB70A39F3C7B38/image-size/medium?v=v2&amp;px=400" role="button" title="222222222.jpg" alt="222222222.jpg" /></span>发现是“无法链接到Web Services服务器”。打开<A href="http://hp1aa144" target="_blank">http://hp1aa144</A></P><P>后，显示是HP eprint没有打开，但是尝试打开后就显示这样了。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="22222rrr.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53369i49327F798D5AD6E4/image-size/medium?v=v2&amp;px=400" role="button" title="22222rrr.jpg" alt="22222rrr.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>还是无法连接。再重新打开那个EWS的时候，怎么也打不开了。</P> Fri, 22 Jan 2021 00:06:31 GMT Joy2021Jen 2021-01-22T00:06:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069587#M239598 <P>刚买的的新打印机，求技术人员帮忙解决一下。昨天还正常工作，关机后，今天早上开机打印就出现<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20210121074747.jpg" style="width: 220px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53337iEC04CF0F001E5CA3/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_20210121074747.jpg" alt="微信图片_20210121074747.jpg" /></span>，电脑显示配置都正常，试了一下手机上可以打印，但是电脑不行。连接了web服务后，是不是不联网，只用usb插头就不能打印了？</P> Wed, 20 Jan 2021 23:51:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069587#M239598 Joy2021Jen 2021-01-20T23:51:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069603#M239602 <P>您好</P><P>请问，目前打印机和电脑是通过什么方式连接的？</P><P>操作如下：</P><P>1&nbsp;电脑的控制面板--设备和打印机中找到打印机图标--右击它--打印机属性--端口。</P><P>找到前面带√号的端口，提供图片。</P><P>2&nbsp;打印机开机就绪后，同时按住打印机面板上的无线键&nbsp;和&nbsp;信息键，一秒后松手。</P><P>拍照打印出的配置页，提供图片，谢谢。</P> Thu, 21 Jan 2021 02:09:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069603#M239602 双鱼座鲨鱼 2021-01-21T02:09:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069609#M239605 <P>用wps或者其他的pdf软件打开文件就可以了，edge打开pdf经常显示这个</P> Thu, 21 Jan 2021 02:27:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069609#M239605 叫我巧大人 2021-01-21T02:27:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069797#M239642 <P>您好，</P><P>按照您的指导拍了图片，<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="22222.jpg" style="width: 342px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53367i657401678D22AA51/image-size/medium?v=v2&amp;px=400" role="button" title="22222.jpg" alt="22222.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="222222222.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53368i75AB70A39F3C7B38/image-size/medium?v=v2&amp;px=400" role="button" title="222222222.jpg" alt="222222222.jpg" /></span>发现是“无法链接到Web Services服务器”。打开<A href="http://hp1aa144" target="_blank">http://hp1aa144</A></P><P>后，显示是HP eprint没有打开，但是尝试打开后就显示这样了。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="22222rrr.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/53369i49327F798D5AD6E4/image-size/medium?v=v2&amp;px=400" role="button" title="22222rrr.jpg" alt="22222rrr.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>还是无法连接。再重新打开那个EWS的时候，怎么也打不开了。</P> Fri, 22 Jan 2021 00:06:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069797#M239642 Joy2021Jen 2021-01-22T00:06:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069798#M239643 <P>您好， 不是用edge打开的文件，用word和adobe reader。</P> Fri, 22 Jan 2021 00:08:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069798#M239643 Joy2021Jen 2021-01-22T00:08:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069799#M239644 <P>您好， 我又试了一下，在HP Smart里设置，都显示正常，网络也正常，但是一拔掉打印机USB线，就没办法打印，显示我发的问题贴里的那张照片里显示的问题。</P> Fri, 22 Jan 2021 00:40:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069799#M239644 Joy2021Jen 2021-01-22T00:40:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069979#M239694 <P>您好</P><P>麻烦您按以下方法调整打印机所在的网络环境后，重新测试。</P><P>具体如下：</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一</P><P>2 打印机连接到2.4g 网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P>调整后，重新将打印机连接到无线网络中，建议用电脑重新测试开启web，打印信息页即可。</P><P>如果问题仍无法解决，建议更换网络环境测试。</P> Fri, 22 Jan 2021 10:12:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-yu-dao-yi-chang-pei-zhi-wen-ti/m-p/1069979#M239694 双鱼座鲨鱼 2021-01-22T10:12:17Z