https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bi-ji-ben-wu-xian-da-yin-xian-shi-Driver-is-unavailable-qu-dong-wu-fa-shi-yong/m-p/1074554#M240352 <P>打印机型号：HP&nbsp; officejet Pro 6970</P><P>同一办公室的其他电脑都能正常无线打印；</P><P>可以直接打开web页；</P><P>使用串口数据线连接可以直接打印，无线就不行；</P><P>重新下载并安装驱动也不行。</P><P>&nbsp;</P><P>麻烦看下什么问题。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54347i798A457541114F22/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54345iCDEBDE355F807DF2/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54346iF67E8AD32684CB2D/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span></P> Sun, 21 Feb 2021 11:24:46 GMT Alan2013 2021-02-21T11:24:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bi-ji-ben-wu-xian-da-yin-xian-shi-Driver-is-unavailable-qu-dong-wu-fa-shi-yong/m-p/1074554#M240352 <P>打印机型号：HP&nbsp; officejet Pro 6970</P><P>同一办公室的其他电脑都能正常无线打印；</P><P>可以直接打开web页；</P><P>使用串口数据线连接可以直接打印，无线就不行；</P><P>重新下载并安装驱动也不行。</P><P>&nbsp;</P><P>麻烦看下什么问题。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54347i798A457541114F22/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54345iCDEBDE355F807DF2/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54346iF67E8AD32684CB2D/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span></P> Sun, 21 Feb 2021 11:24:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bi-ji-ben-wu-xian-da-yin-xian-shi-Driver-is-unavailable-qu-dong-wu-fa-shi-yong/m-p/1074554#M240352 Alan2013 2021-02-21T11:24:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bi-ji-ben-wu-xian-da-yin-xian-shi-Driver-is-unavailable-qu-dong-wu-fa-shi-yong/m-p/1074635#M240367 <P>您好</P><P>从图片来看，目前青色和黄色墨盒处于缺墨状态。</P><P>如果其它电脑可以正常打印</P><P>您可以通过安装系统自带的 hp deskjet 6940驱动替换的方式测试一下。<BR />方法：<BR />在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-添加端口-standard tcp/ip-输入打印机ip地址，下一步，下一步，直到完成。然后厂商选择hp - 型号选择 hp deskjet 6940 - 下一步 - 下一步安装至完成即可。</P><P>用 hp deskjet 6940测试打印，谢谢。</P> Mon, 22 Feb 2021 03:02:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bi-ji-ben-wu-xian-da-yin-xian-shi-Driver-is-unavailable-qu-dong-wu-fa-shi-yong/m-p/1074635#M240367 双鱼座鲨鱼 2021-02-22T03:02:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bi-ji-ben-wu-xian-da-yin-xian-shi-Driver-is-unavailable-qu-dong-wu-fa-shi-yong/m-p/1074715#M240395 <P>好的，谢谢，已解决。</P> Mon, 22 Feb 2021 07:41:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/bi-ji-ben-wu-xian-da-yin-xian-shi-Driver-is-unavailable-qu-dong-wu-fa-shi-yong/m-p/1074715#M240395 Alan2013 2021-02-22T07:41:46Z