https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1074573#M240354 <P>1、无法打印黑色部分，只能打印彩色部分，也就是说打印的对象如果全部是黑色，会打印出来一张空白纸，如果有彩色部分，只打印出来彩色部分</P><P>2、打印状态报告，黑色和彩色都可以正常打印，表示黑色墨盒正常</P><P>3、打印质量测试页，清洗喷头都试过了，打印出来的质量报告也是只有彩色没有黑色</P><P>4、使用打印机的扫描功能打印黑白也打印出来空白纸张</P><P>5、使用的是HP 安卓手机APP打印的</P><P>6、已经将固件升级为最新</P><P>&nbsp;</P><P>综合分析，黑色墨盒的喷头应该没有问题（因为状态报告Printer Status Report 打印是正常的），不知道具体问题，这个打印机好可怜只用了几次，第一次加墨就这样，相当于一次性的？！</P> Sun, 21 Feb 2021 13:18:32 GMT Amonel 2021-02-21T13:18:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1074573#M240354 <P>1、无法打印黑色部分，只能打印彩色部分，也就是说打印的对象如果全部是黑色，会打印出来一张空白纸，如果有彩色部分，只打印出来彩色部分</P><P>2、打印状态报告，黑色和彩色都可以正常打印，表示黑色墨盒正常</P><P>3、打印质量测试页，清洗喷头都试过了，打印出来的质量报告也是只有彩色没有黑色</P><P>4、使用打印机的扫描功能打印黑白也打印出来空白纸张</P><P>5、使用的是HP 安卓手机APP打印的</P><P>6、已经将固件升级为最新</P><P>&nbsp;</P><P>综合分析，黑色墨盒的喷头应该没有问题（因为状态报告Printer Status Report 打印是正常的），不知道具体问题，这个打印机好可怜只用了几次，第一次加墨就这样，相当于一次性的？！</P> Sun, 21 Feb 2021 13:18:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1074573#M240354 Amonel 2021-02-21T13:18:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1074630#M240364 <P>您好</P><P>麻烦您取下黑色墨盒，只安装一支彩色墨盒，重新测试打印效果。</P><P>您现在遇到的情况，如果有条件，一定要立即更换原装耗材测试，不要加墨不要改连供！<BR />根据我的经验来看，加墨改连供虽然耗材会便宜一些，但打印品质会下降，打印机的使用寿命也会缩短，如果因为加墨改连供使打印机负载加大，会直接损坏打印机的驱动齿轮，更严重的是直接烧毁打印机的驱动电机，所以为了节省一两个墨盒的钱，结果把打印机坏掉了，非常的不值当。</P><P>&nbsp;</P> Mon, 22 Feb 2021 02:28:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1074630#M240364 双鱼座鲨鱼 2021-02-22T02:28:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1093743#M244301 <P>你好，感谢回复。我想知道这种情况是HP墨盒上的芯片控制了，不允许我加墨后打印吗？ 这种情况怎么处理？</P> Tue, 01 Jun 2021 08:14:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1093743#M244301 Amonel 2021-06-01T08:14:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1093748#M244302 <P>您好</P><P>应该是黑色墨盒堵头了。</P><P>只能尝试做几次清洁打印头试一下。</P><P>如果问题无法解决，建议更换墨盒。</P><P>清洁方法：</P><P>在进纸盒中放入未使用过的 letter 或 A4 的普通白纸。<BR />打开 打印机软件。&nbsp;<BR />在打印机软件中，单击 打印和扫描 ，然后单击维护打印机以访问打印机工具箱。<BR />在设备服务选项卡上单击清洁墨盒。&nbsp;</P> Tue, 01 Jun 2021 08:58:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1093748#M244302 双鱼座鲨鱼 2021-06-01T08:58:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1093749#M244303 <P>您好，不是喷头堵住了，因为测试页可以打印出来，非测试页以及扫描都打印不出来。</P> Tue, 01 Jun 2021 09:01:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1093749#M244303 Amonel 2021-06-01T09:01:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1093835#M244333 <P>您好</P><P>可以只安装黑色墨盒，打印测试页试一下，谢谢。</P> Wed, 02 Jun 2021 04:45:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1093835#M244333 双鱼座鲨鱼 2021-06-02T04:45:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1159653#M257701 <P>只装黑色喷头什么也打印不出来，然后呢</P> Tue, 26 Apr 2022 17:49:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1159653#M257701 yuro123 2022-04-26T17:49:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1159660#M257703 <P>可以确定是HP监控了原装墨盒里的芯片，芯片上传了墨盒墨水的容量，缺墨了墨盒也就废了。后面我在TB上购买了一个替代墨水，就可以重新打印了。当时因为不太有信心所以只买了黑色的，可以正常打印，彩色的用的少后面也没有再购买了。给有同样情况的人一点建议。毕竟打印机没有浪费。</P> Wed, 27 Apr 2022 01:30:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1159660#M257703 Amonel 2022-04-27T01:30:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1159750#M257738 <P>您好</P><P>有条件，建议使用原装墨盒，避免对机器造成不必要的损害，谢谢。</P> Wed, 27 Apr 2022 07:33:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1159750#M257738 双鱼座鲨鱼 2022-04-27T07:33:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1289343#M289225 <P>后面怎么解决的 &nbsp; &nbsp; 都是这个问题</P> Tue, 07 May 2024 12:50:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1289343#M289225 ifeng516 2024-05-07T12:50:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1289544#M289291 <P>您好！请问打印机什么型号，墨盒相关报错还是打印质量问题呢？</P> Thu, 09 May 2024 01:51:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1289544#M289291 鱼柏卡 2024-05-09T01:51:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1289591#M289296 <P>原装黑色墨盒喷头质量太差，喷口堵塞了，泡温水里洗一洗梳通一下就能用了</P> Thu, 09 May 2024 03:35:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1289591#M289296 yuro123 2024-05-09T03:35:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1289592#M289297 <P>打印质量问题，我自己已经解决了，原装黑色墨盒质量差，喷口堵塞，导致打印不出来黑色</P> Thu, 09 May 2024 03:37:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1289592#M289297 yuro123 2024-05-09T03:37:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1289667#M289338 <P>您好！</P><P>喷墨机长时间不使用打印头容易堵塞，建议每周用三次以上，谢谢！</P> Thu, 09 May 2024 08:16:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1289667#M289338 鱼柏卡 2024-05-09T08:16:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1312334#M296241 <P>与贴主问题一样，只打彩色不打黑色，而且换了黑色墨盒，还是打不了。用的都是HP原装墨盒。</P> Wed, 09 Oct 2024 12:46:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1312334#M296241 晓天嗨皮 2024-10-09T12:46:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1312452#M296285 <P>您好</P><P>以上问题如换墨盒无效，建议联系维修中心具体检测一下打印机。</P><P>不排除打印机墨盒槽位可能存在问题。</P><P>&nbsp;</P> Thu, 10 Oct 2024 08:02:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1312452#M296285 双鱼座鲨鱼 2024-10-10T08:02:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1320210#M298984 <P>我的打印机也是换了黑色墨盒之后不出黑色墨，我用的原装墨盒，也清洗过墨盒，不知道什么原因，准备再买个原装墨盒试试，还有就是怎么物理清洁墨盒？</P> Wed, 27 Nov 2024 08:16:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1320210#M298984 mofeiyu 2024-11-27T08:16:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1320219#M298988 <P>您好</P><P>麻烦拍照墨盒标签及墨盒上的日期，发图片给我，以便确认问题，谢谢。</P> Wed, 27 Nov 2024 08:47:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1320219#M298988 双鱼座鲨鱼 2024-11-27T08:47:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1369898#M313426 <P>就是质量太差，我这也是直接丢到热水里泡会儿就好了</P> Thu, 27 Nov 2025 15:44:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1369898#M313426 8828 2025-11-27T15:44:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1370140#M313508 <P>您好</P> <P>墨盒长时间不使用会导致&nbsp;墨水干涸 / 喷头堵塞<BR />具体现象：<BR />打印时出现 “断线”“缺色”（比如黑色只出一半，彩色某一种颜色消失）；<BR />打印内容模糊、有条纹（干涸墨渍阻挡墨水正常流出）；<BR />完全打印不出内容（喷头完全堵死）。<BR />就像钢笔长时间不用，笔尖的墨水会干掉结块，下次写字就会断墨，甚至写不出来 —— 墨盒喷头的 “小细孔” 比钢笔尖还娇贵，干涸后更难清理。<BR />所以，并非墨盒本身质量问题。</P> <P>建议您每周二至少使用一次打印机，避免上述问题再次出现。</P> <P>谢谢</P> Mon, 01 Dec 2025 02:30:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin-hei-se/m-p/1370140#M313508 双鱼座鲨鱼 2025-12-01T02:30:35Z