https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1074633#M240366 <P>已经试过了，问题依旧。</P> Mon, 22 Feb 2021 02:48:41 GMT qiudejun 2021-02-22T02:48:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1074592#M240357 <P>手机版HPSMART打印照片时必须登录惠普账户，登录时却一直停留在，您将在几秒后会被重定向到hp smart。就转圈不功了，死循环。</P> Mon, 22 Feb 2021 01:25:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1074592#M240357 qiudejun 2021-02-22T01:25:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1074627#M240362 <P>您好</P><P>您可以尝试重新安装hp smart后，重新登录hp smart测试。</P><P>如果问题依旧，可以在手机上通过百度app搜索&nbsp;hp smart，下载7.x版本的hp smart安装测试，谢谢。</P> Mon, 22 Feb 2021 02:15:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1074627#M240362 双鱼座鲨鱼 2021-02-22T02:15:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1074633#M240366 <P>已经试过了，问题依旧。</P> Mon, 22 Feb 2021 02:48:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1074633#M240366 qiudejun 2021-02-22T02:48:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1075195#M240493 <P>您好</P><P>如果重新安装hp smart仍有问题。</P><P>安装hp smart 7.x版本不需要账号登录，可直接使用。</P><P>方便的话，麻烦您提供一下以上操作过程的截图，以方便为您找出问题，谢谢。</P><P>&nbsp;</P> Wed, 24 Feb 2021 05:25:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1075195#M240493 双鱼座鲨鱼 2021-02-24T05:25:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1077698#M241041 <P>Hp 7.3.151一样要登录账号，一样登录不了，一样不能打印</P> Tue, 09 Mar 2021 12:16:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1077698#M241041 了哦 2021-03-09T12:16:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1077954#M241086 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/169650">@了哦</a>&nbsp;</P><P>麻烦您提供一下使用hp smart（7.x版本）的操作截图。</P><P>7.x版本的hp&nbsp;smart是不需要登录账号即可直接使用的。</P><P>&nbsp;</P> Wed, 10 Mar 2021 09:00:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1077954#M241086 双鱼座鲨鱼 2021-03-10T09:00:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1078005#M241094 不行就是不行 还不赶紧更新软件 7.1的只能用一次 再进就说需要更新 只有退出选项了 Wed, 10 Mar 2021 15:05:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1078005#M241094 雨天受伤男孩 2021-03-10T15:05:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1078232#M241147 <P>您好</P><P>刚才测试了一下，这个版本可以使用。</P><P>您可以再试一次，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双鱼座鲨鱼_0-1615455073842.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55072i565B1C5574DFB659/image-size/medium?v=v2&amp;px=400" role="button" title="双鱼座鲨鱼_0-1615455073842.png" alt="双鱼座鲨鱼_0-1615455073842.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双鱼座鲨鱼_1-1615455090953.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55073i6DF50A16DA5DF303/image-size/medium?v=v2&amp;px=400" role="button" title="双鱼座鲨鱼_1-1615455090953.png" alt="双鱼座鲨鱼_1-1615455090953.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 11 Mar 2021 09:32:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1078232#M241147 双鱼座鲨鱼 2021-03-11T09:32:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1078236#M241149 <P>是可以使用 您再退出来 然后再进 就会提示你有更新了~</P> Thu, 11 Mar 2021 09:35:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1078236#M241149 雨天受伤男孩 2021-03-11T09:35:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1079641#M241340 <P>他说是“出错了，给您带来的不便。。。。”请问是我的问题，还是产品的问题，怎么解除？</P> Tue, 16 Mar 2021 20:33:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1079641#M241340 丹枫秀月 2021-03-16T20:33:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1079779#M241364 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/170487">@丹枫秀月</a>&nbsp;请在百度中搜索hp smart并安装测试，如上图。</P><P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/169781">@雨天受伤男孩</a>&nbsp; 现阶段请不要更新。</P><P>给您带来不便，敬请谅解。</P> Wed, 17 Mar 2021 07:37:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1079779#M241364 双鱼座鲨鱼 2021-03-17T07:37:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1082096#M241838 <P>楼主已经说的很详细了，就是这个情况，以前可以用着，现在让更新惠普打印服务插件，更新后，就不能登录使用了，主要是登录不上输入账号密码后一直转圈，很长时间后显示感谢您的耐心等待然后还是转圈，不能继续。</P> Sat, 27 Mar 2021 08:54:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1082096#M241838 小宝贝儿 2021-03-27T08:54:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1082471#M241903 <P>您好</P><P>建议您删除手机上的hp smart应用。</P><P>通过手机百度搜索并下载hp smart，重新测试。</P><P>给您带来不便，敬请谅解。</P> Mon, 29 Mar 2021 09:33:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1082471#M241903 双鱼座鲨鱼 2021-03-29T09:33:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1082582#M241930 <P>下载老版本，使用时就让更新，更新到最新版本就登录不上。你看看大家都是这个问题，真是太多了，我随便给你截图几张。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="S10330-10181847.png" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55957i0DC9C51D58FDC39F/image-size/medium?v=v2&amp;px=400" role="button" title="S10330-10181847.png" alt="S10330-10181847.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="S10330-10182813.png" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55958i563C17B89A5725CE/image-size/medium?v=v2&amp;px=400" role="button" title="S10330-10182813.png" alt="S10330-10182813.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="S10330-10184071.png" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55959i729ED1A94C5063C3/image-size/medium?v=v2&amp;px=400" role="button" title="S10330-10184071.png" alt="S10330-10184071.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="S10330-10185722.png" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55960i6269CF7ED3DD3667/image-size/medium?v=v2&amp;px=400" role="button" title="S10330-10185722.png" alt="S10330-10185722.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="S10330-10192196.png" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55961i49006AA4D5665AAD/image-size/medium?v=v2&amp;px=400" role="button" title="S10330-10192196.png" alt="S10330-10192196.png" /></span></P><P> </P><P>  </P> Tue, 30 Mar 2021 02:21:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1082582#M241930 小宝贝儿 2021-03-30T02:21:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1083319#M242061 <P>都快要疯掉了，账号登录一直在显示重定向画面，无论用无线网，还是移动网络都一样。不登录无法使用任何功能。而且使用电脑win7 64bit，对相片纸打印彩色相片，图片中灰色的部分竟然全都用纯黑墨打印，不仅失真，这些黑墨即使过了一天，一摸就掉，一直以来只有用手机APP才能正常打印相片，现在居然连手机APP都用不了，这是要用户换打印机不？</P> Sat, 03 Apr 2021 02:48:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1083319#M242061 bbt2021 2021-04-03T02:48:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1083320#M242062 <P>我有办法解决了，给你分享一下:卸载HPsmart,然后需要打印啥就选那个文件或图片，打开后别选打印，选分享，分享给惠普打印服务，然后就和正常时候一样打印了。</P> Sat, 03 Apr 2021 02:54:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1083320#M242062 小宝贝儿 2021-04-03T02:54:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1083334#M242067 <P>我手机也是连不上，输入账号密码后，就一直显示几秒后会重定向到HP Smart，看了上面的解释后，我删除了HP Smart重新下载，还是老样子，很着急，等着用打印机，谁有好的办法可以帮我解决一下吗？我的手机18039125227,微信也是这个号码，在线求助</P> Sat, 03 Apr 2021 05:25:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1083334#M242067 飞翔1014 2021-04-03T05:25:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1084092#M242223 <P>您好</P><P>登录hp smart时使用手机移动网络试一下。</P><P>如果登录成功了，手机再连接打印机。</P><P>给您带来不便，敬请谅解。</P> Wed, 07 Apr 2021 09:19:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1084092#M242223 双鱼座鲨鱼 2021-04-07T09:19:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1114505#M248419 我也是同样问题 Sat, 11 Sep 2021 14:50:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo-shou-ji-wu-fa-deng-lu-hui-pu-zhang-hu/m-p/1114505#M248419 beatywhy 2021-09-11T14:50:22Z