https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1075485#M240574 <P>您好</P><P>请问打印机和电脑在同一个网段吗？</P><P>可以尝试将计算机名换成打印机的ip地址试一下，例如：\\计算机ip地址\文件夹名称。</P><P>谢谢</P> Fri, 26 Feb 2021 02:25:51 GMT 双鱼座鲨鱼 2021-02-26T02:25:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1075468#M240567 <P>打印机型号：LJpro200colorMM276N。</P><P>添加扫描文件夹：一台电脑添加正常，也可以使用；另一台电脑设置时保存和测试一直是错误，提示无法连接到网络文件夹，请检查文件名。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="这是添加成功的电脑设置好的" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54511i3718B1F41D153853/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="这是添加成功的电脑设置好的" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">这是添加成功的电脑设置好的</span></span></P><P>这是能正常添加的电脑设置的<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="这是另一台报错的电脑的提示" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54512iD8376D7BD76575E4/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="这是另一台报错的电脑的提示" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">这是另一台报错的电脑的提示</span></span></P><P>这是不能添加的电脑的提示</P> Fri, 26 Feb 2021 00:47:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1075468#M240567 shiner 2021-02-26T00:47:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1075485#M240574 <P>您好</P><P>请问打印机和电脑在同一个网段吗？</P><P>可以尝试将计算机名换成打印机的ip地址试一下，例如：\\计算机ip地址\文件夹名称。</P><P>谢谢</P> Fri, 26 Feb 2021 02:25:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1075485#M240574 双鱼座鲨鱼 2021-02-26T02:25:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1075486#M240575 <P>同一网段的，一台电脑可以，另一台电脑不行，不行的这台电脑用IP电脑也是不行</P> Fri, 26 Feb 2021 02:28:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1075486#M240575 shiner 2021-02-26T02:28:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1076044#M240667 <P>您好</P><P>麻烦您将打印机和电脑直接通过网线连接。</P><P>确认打印机和电脑在同一网段后，重新设置共享文件夹。</P><P>谢谢</P> Mon, 01 Mar 2021 09:12:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1076044#M240667 双鱼座鲨鱼 2021-03-01T09:12:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1079024#M241271 <P>就是在同一网段内的，而且一台电脑可以，另一台不行。还是说只能有一台电脑建立共享文件夹？</P> Mon, 15 Mar 2021 08:22:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1079024#M241271 shiner 2021-03-15T08:22:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1079528#M241323 <P>您好</P><P>从目前的问题故障来看，应该和电脑权限有关。</P><P>方法1&nbsp;重启电脑，打印机，路由器，重新测试。</P><P>方法2&nbsp;复位打印机，重新测试。</P><P>如果仍有问题，建议联系it检查电脑账号及权限设置。</P><P>给您带来不便，敬请谅解。</P> Tue, 16 Mar 2021 09:27:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-dao-wang-luo-gong-xiang-wen-jian-jia-chuang-jian-shi-bai/m-p/1079528#M241323 双鱼座鲨鱼 2021-03-16T09:27:16Z