https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1078071#M241102 <P>惠普1536使用电脑HP LJ M1530 Scan软件扫描时无法用使用上托盘进纸器进行扫描。</P> Thu, 11 Mar 2021 02:46:46 GMT 琅琊邪月 2021-03-11T02:46:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1078071#M241102 <P>惠普1536使用电脑HP LJ M1530 Scan软件扫描时无法用使用上托盘进纸器进行扫描。</P> Thu, 11 Mar 2021 02:46:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1078071#M241102 琅琊邪月 2021-03-11T02:46:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1078094#M241107 <P>您好</P><P>首先要保证自动进纸器复印正常。</P><P>1&nbsp;打开HP Scan ，将文件放入自动进纸器，需要扫描的一面向下，测试扫描即可。</P><P>测试扫描</P><P>2&nbsp;开始-搜索-wfs-新扫描-选择扫描来源（纸盒/进纸器），将文件放入自动进纸器，需要扫描的一面向下，测试扫描即可。</P><P>以上两个操作，方便的话可以将操作过程的截图发给我，谢谢。</P><P>&nbsp;</P> Thu, 11 Mar 2021 03:17:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1078094#M241107 双鱼座鲨鱼 2021-03-11T03:17:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1078097#M241108 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="琅琊邪月_0-1615433027838.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55045i276202A3E27AA3F9/image-size/medium?v=v2&amp;px=400" role="button" title="琅琊邪月_0-1615433027838.png" alt="琅琊邪月_0-1615433027838.png" /></span></P><P>我现在显示已停止工作</P> Thu, 11 Mar 2021 03:24:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1078097#M241108 琅琊邪月 2021-03-11T03:24:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1078099#M241109 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="琅琊邪月_0-1615433301760.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55046i7FC0BF88C7E32F22/image-size/medium?v=v2&amp;px=400" role="button" title="琅琊邪月_0-1615433301760.png" alt="琅琊邪月_0-1615433301760.png" /></span></P><P>现在可以使用进纸器了，但是扫描出来是白的，没有文档。</P> Thu, 11 Mar 2021 03:29:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1078099#M241109 琅琊邪月 2021-03-11T03:29:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1078146#M241121 <P>建议您使用其他电脑连接打印机，然后扫描测试，以排除打印机本身的问题</P><P>如果打印机本身正常，建议您将电脑重装系统，注意使用微软原版镜像和官方驱动程序</P> Thu, 11 Mar 2021 06:25:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1078146#M241121 我爱我家839 2021-03-11T06:25:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1180691#M261576 <P>上方进纸口放好扫描的文件时，正常应该显示【已装入文档】，但是现在不显示了，扫描不了，上方进纸口无法进入纸张</P> Mon, 15 Aug 2022 15:38:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1180691#M261576 不知道去什么 2022-08-15T15:38:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1180693#M261577 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20220815233927.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77978i1AA25F247420EA77/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20220815233927.png" alt="微信截图_20220815233927.png" /></span></P> Mon, 15 Aug 2022 15:39:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1180693#M261577 不知道去什么 2022-08-15T15:39:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1180715#M261581 <P>您好</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1660613428302.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77980iCD274A2717DCBE2E/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1660613428302.png" alt="_0-1660613428302.png" /></span></P><P>fax and scan 停止工作：电脑桌面上找到计算机图标——右键它，选择管理——服务和应用程序——服务——Windows Image Acquisition (WIA)双击——启动类型修改为自动——并点击启动——应用——确定，然后重新测试。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1660613677727.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77981iF6B00823395FE77C/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1660613677727.png" alt="_1-1660613677727.png" /></span></P><P>请先测试复印是否正常？</P><P>注：使用自动进纸器时，需要扫描面一定要向上放置。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1660614094706.png" style="width: 695px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77982i23D5B7D2056DA613/image-dimensions/695x66?v=v2" width="695" height="66" role="button" title="_2-1660614094706.png" alt="_2-1660614094706.png" /></span></P><P>请先确认复印是否正常？谢谢</P> Tue, 16 Aug 2022 01:41:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1180715#M261581 双鱼座鲨鱼 2022-08-16T01:41:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1180778#M261602 <P>纸张正确放置后，上方进纸口任然识别不了纸张，点击复印是用平板复印的，复印出来是空白的，上方无法识别有纸张</P> Tue, 16 Aug 2022 06:23:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1180778#M261602 不知道去什么 2022-08-16T06:23:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1180784#M261604 <P>您好</P><P>从故障描述来看，应该是进纸器的问题。</P><P>建议联系维修中心，清洁搓纸轮，检查进纸传感器。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Tue, 16 Aug 2022 06:58:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1180784#M261604 双鱼座鲨鱼 2022-08-16T06:58:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1194496#M264212 <P>使用进纸器扫描文件时，提示扫描仪错误。进纸器能正常工作，能正常复印。驱动程序是重新安装的全功能程序包，平板扫描正常。用HP Smart扫描时，进纸正常，然后弹出提示：“检测到扫描仪问题。重新启动打印机，然后 再次尝试扫描。”重启了无数次，依旧无法扫描。用Windows传真和扫描软件扫描时，进纸结束后，弹出“有一个问题阻止扫描该文档，请再试一次。”重启无数次都是同样的结果和提示。</P> Fri, 21 Oct 2022 05:50:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1194496#M264212 清风月影 2022-10-21T05:50:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1194506#M264216 <P>您好</P><P>建议更换电脑，重新安装打印机完整版驱动测试。</P><P>如果问题依旧，可能需要考虑升级打印机固件，建议联系维修中心具体检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Fri, 21 Oct 2022 06:15:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1536dian-nao-sao-miao-wu-fa-yong-shi-yong-jin-zhi-qi/m-p/1194506#M264216 双鱼座鲨鱼 2022-10-21T06:15:29Z