https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-yi-zhi-zai-she-zhi/m-p/1078113#M241114 <P>您好</P><P>麻烦您先帮忙确认一下hp scan扫描是否正常。</P><P>重启电脑，检查电脑端是否可以正常上网，而且电脑不能设置vpn。</P><P>再重新打开hp smart测试。</P><P>如果问题依旧，可以尝试删除打印机驱动及软件，重新安装打印机完整版驱动测试。</P><P>下载链接：</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/ST510/HPEasyStart-11.5.18-ST510_48_4_4588_6_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/ST510/HPEasyStart-11.5.18-ST510_48_4_4588_6_Full_Webpack.exe</A>&nbsp;</P> Thu, 11 Mar 2021 05:01:08 GMT 双鱼座鲨鱼 2021-03-11T05:01:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-yi-zhi-zai-she-zhi/m-p/1078088#M241105 <P>在HP Smart中点扫描之后，就一直停留在这两个界面，无法扫描<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2021-03-11 110236.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55041i0778FAF9D09F5796/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2021-03-11 110236.png" alt="屏幕截图 2021-03-11 110236.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2021-03-11 110400.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55040i0187C3AE35C21003/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2021-03-11 110400.png" alt="屏幕截图 2021-03-11 110400.png" /></span></P> Thu, 11 Mar 2021 03:12:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-yi-zhi-zai-she-zhi/m-p/1078088#M241105 追梦人177 2021-03-11T03:12:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-yi-zhi-zai-she-zhi/m-p/1078113#M241114 <P>您好</P><P>麻烦您先帮忙确认一下hp scan扫描是否正常。</P><P>重启电脑，检查电脑端是否可以正常上网，而且电脑不能设置vpn。</P><P>再重新打开hp smart测试。</P><P>如果问题依旧，可以尝试删除打印机驱动及软件，重新安装打印机完整版驱动测试。</P><P>下载链接：</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/ST510/HPEasyStart-11.5.18-ST510_48_4_4588_6_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/ST510/HPEasyStart-11.5.18-ST510_48_4_4588_6_Full_Webpack.exe</A>&nbsp;</P> Thu, 11 Mar 2021 05:01:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-yi-zhi-zai-she-zhi/m-p/1078113#M241114 双鱼座鲨鱼 2021-03-11T05:01:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-yi-zhi-zai-she-zhi/m-p/1079867#M241377 <P>重新安装驱动，在设置中，选择打印机后就一直停留在这个界面。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2021-03-17 233140.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55359i0C019AA49C086D11/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2021-03-17 233140.png" alt="屏幕截图 2021-03-17 233140.png" /></span></P> Wed, 17 Mar 2021 15:35:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-yi-zhi-zai-she-zhi/m-p/1079867#M241377 追梦人177 2021-03-17T15:35:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-yi-zhi-zai-she-zhi/m-p/1080052#M241388 <P>您好</P><P>安装过程如下图：</P><P>右击下载的驱动包，选择解压到xxx(E)，打开解压好的文件夹，双击exe文件安装即可。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双鱼座鲨鱼_0-1616055297689.png" style="width: 543px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55389i74692B01821F3700/image-dimensions/543x360?v=v2" width="543" height="360" role="button" title="双鱼座鲨鱼_0-1616055297689.png" alt="双鱼座鲨鱼_0-1616055297689.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 18 Mar 2021 08:15:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-yi-zhi-zai-she-zhi/m-p/1080052#M241388 双鱼座鲨鱼 2021-03-18T08:15:14Z