https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1078457#M241189 <P>肯定惠普问题 我去年年底能用&nbsp; 这几天按照他们客服说法 我有线无线DH&nbsp; 自动IP全试过一遍 恢复出厂设置全试过了 每个设置都上传数据资料 就是搞不定 再下去估计要推卸责任怪网络公司节奏了</P> Fri, 12 Mar 2021 12:10:21 GMT 淘气虎 2021-03-12T12:10:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1077713#M241044 <P>按照客服方法无线连接 有线连接 手机分享热点， 光猫直接拉线给打印机 恢复过出厂设置 都无法连接（固件也是最新202010月版本）一直显示正在从WEB下载</P><P>你们工程师看过我提供的所有提供的资料承认已经联网就是无法打印WEB二维码</P><P>不可能让我不能用这功能吧</P><P>去年年底我绑定成功过，不要把问题甩路由器上</P> Tue, 09 Mar 2021 15:16:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1077713#M241044 淘气虎 2021-03-09T15:16:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1077893#M241075 <P>您好</P><P>请先按照以下方式调整打印机所在网络环境</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一</P><P>2 打印机连接到2.4g 网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P>5&nbsp;关闭wmm</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双鱼座鲨鱼_0-1615357738079.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55004i922638F7D98C2E18/image-size/medium?v=v2&amp;px=400" role="button" title="双鱼座鲨鱼_0-1615357738079.png" alt="双鱼座鲨鱼_0-1615357738079.png" /></span></P><P>然后重新将打印机连接到wifi中。</P><P>通过电脑端登录打印机管理页，选择web，开启web，打印信息页。</P><P>以上操作可以发图片给我，如果问题依旧，建议联系维修中心具体检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>给您带来不便，敬请谅解。</P><P>&nbsp;</P> Wed, 10 Mar 2021 06:31:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1077893#M241075 双鱼座鲨鱼 2021-03-10T06:31:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1078000#M241093 <P>这回复等于没回复。。</P><P>&nbsp;</P> Wed, 10 Mar 2021 13:41:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1078000#M241093 淘气虎 2021-03-10T13:41:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1078225#M241146 <P>您好</P><P>非常抱歉，回复没有得到您的认可。</P><P>如果以上方法无法解决您遇到的问题，可以联系当地维修中心帮您具体检测一下打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>给您带来不便，敬请谅解。</P> Thu, 11 Mar 2021 09:10:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1078225#M241146 双鱼座鲨鱼 2021-03-11T09:10:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1078453#M241186 <P>你们80371288工程师要把问题反馈给上面级别工程师 晕死</P> Fri, 12 Mar 2021 11:24:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1078453#M241186 淘气虎 2021-03-12T11:24:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1078456#M241188 <P>无法登录帐户</P> Fri, 12 Mar 2021 11:55:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1078456#M241188 宣房宫遗址 2021-03-12T11:55:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1078457#M241189 <P>肯定惠普问题 我去年年底能用&nbsp; 这几天按照他们客服说法 我有线无线DH&nbsp; 自动IP全试过一遍 恢复出厂设置全试过了 每个设置都上传数据资料 就是搞不定 再下去估计要推卸责任怪网络公司节奏了</P> Fri, 12 Mar 2021 12:10:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1078457#M241189 淘气虎 2021-03-12T12:10:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1079051#M241280 <P>您好</P><P>麻烦您在手机百度中搜索hp smart7.&nbsp;</P><P>下载并安装hp smart7.x测试一下。</P><P>低版本的hp smart不需要注册即可使用。</P><P>给您带来不便，敬请谅解。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双鱼座鲨鱼_0-1615798298691.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55209iABAB76F8150D02B8/image-size/medium?v=v2&amp;px=400" role="button" title="双鱼座鲨鱼_0-1615798298691.png" alt="双鱼座鲨鱼_0-1615798298691.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 15 Mar 2021 08:52:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1079051#M241280 双鱼座鲨鱼 2021-03-15T08:52:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1079096#M241286 <P>请不要回避WEB功能 别扯另外个</P> Mon, 15 Mar 2021 11:13:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1079096#M241286 淘气虎 2021-03-15T11:13:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1079523#M241321 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/169672">@淘气虎</a>&nbsp;</P><P>如果目前打印机固件是最新版本的，而且排除网络环境的问题。</P><P>建议联系当地维修中心帮您测试一下。</P><P>给您带来不便，敬请谅解。</P> Tue, 16 Mar 2021 09:18:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/WEB-wu-fa-da-yin-er-wei-ma/m-p/1079523#M241321 双鱼座鲨鱼 2021-03-16T09:18:28Z