https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1089892#M243451 <P>型号：HP OFFICE JET PRO 8020&nbsp; &nbsp; ,</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lliao_0-1620466613201.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/57458iD441838475771877/image-size/medium?v=v2&amp;px=400" role="button" title="lliao_0-1620466613201.png" alt="lliao_0-1620466613201.png" /></span></P><P>&nbsp;</P> Sat, 08 May 2021 09:37:19 GMT lliao 2021-05-08T09:37:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1089849#M243440 <P>安装了HP smart&nbsp; ,未联机情况下，可以打印，但是无法扫描。已联机也不能扫描，怎么回事。查了下扫描被禁用，怎么打开？谢谢！</P> Sat, 08 May 2021 07:16:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1089849#M243440 lliao 2021-05-08T07:16:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1089858#M243441 <P>&nbsp;您好</P><P>请问，打印机是什么型号的？</P><P>方便的话，可以发操作过程截图给我，谢谢。</P> Sat, 08 May 2021 07:57:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1089858#M243441 双鱼座鲨鱼 2021-05-08T07:57:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1089892#M243451 <P>型号：HP OFFICE JET PRO 8020&nbsp; &nbsp; ,</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lliao_0-1620466613201.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/57458iD441838475771877/image-size/medium?v=v2&amp;px=400" role="button" title="lliao_0-1620466613201.png" alt="lliao_0-1620466613201.png" /></span></P><P>&nbsp;</P> Sat, 08 May 2021 09:37:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1089892#M243451 lliao 2021-05-08T09:37:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1089894#M243453 <P>我使用USB连接也无法扫描，在HP SMART界面怎么登入账号？</P> Sat, 08 May 2021 09:41:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1089894#M243453 lliao 2021-05-08T09:41:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1089896#M243454 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lliao_0-1620467272847.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/57459iAD01EE92D72D7CD8/image-size/medium?v=v2&amp;px=400" role="button" title="lliao_0-1620467272847.png" alt="lliao_0-1620467272847.png" /></span></P><P>再点扫描，就出现上面不能连接的画面</P> Sat, 08 May 2021 09:48:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1089896#M243454 lliao 2021-05-08T09:48:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1090225#M243505 <P>您好</P><P>麻烦您在手机上删除hp smart，重新下载hp smart&nbsp;v8.6版本的重新测试一下，谢谢。</P> Mon, 10 May 2021 09:19:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao/m-p/1090225#M243505 双鱼座鲨鱼 2021-05-10T09:19:58Z