https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090386#M243555 <P>复印功能可以正常使用</P><P>电脑未安装hp scan</P> Tue, 11 May 2021 06:46:31 GMT IUUI 2021-05-11T06:46:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090256#M243518 <P>使用HP smart 软件执行扫描任务时，一直提示扫描仪正在使用中，重新启动也是这样，无法进行扫描任务，请问你如何解决？</P> Mon, 10 May 2021 12:05:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090256#M243518 IUUI 2021-05-10T12:05:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090319#M243539 <P>您好</P><P>麻烦您先确认一下复印功能是否正常。</P><P>直接通过电脑的hp scan扫描是否正常。</P><P>如果以上操作都正常，可以尝试重新安装打印机完整版驱动测试一下，谢谢。</P> Tue, 11 May 2021 03:24:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090319#M243539 双鱼座鲨鱼 2021-05-11T03:24:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090386#M243555 <P>复印功能可以正常使用</P><P>电脑未安装hp scan</P> Tue, 11 May 2021 06:46:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090386#M243555 IUUI 2021-05-11T06:46:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090387#M243556 <P>复印功能可以正常使用</P><P>电脑未安装hp scan</P> Tue, 11 May 2021 06:47:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090387#M243556 IUUI 2021-05-11T06:47:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090432#M243573 <P>你好，我和楼主遇到了同样的问题，扫描的时候提示“扫描仪正在使用中，请在可用时使用”，我尝试了你说的方法，用hp scan扫描，提示“设备正忙，请稍后重试”，我重启重装都试过了，还是没用，而且这时候没有人在使用打印机</P> Tue, 11 May 2021 09:27:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090432#M243573 tangyl 2021-05-11T09:27:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090631#M243609 <P>您好</P><P>建议先安装打印机完整版驱动后，再通过hp scan重新测试扫描，谢谢。</P> Wed, 12 May 2021 08:32:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090631#M243609 双鱼座鲨鱼 2021-05-12T08:32:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090663#M243619 <P>是吧？之前用的还好好的，突然就出问题了，问了好多客服回答也帮不上忙...</P> Wed, 12 May 2021 11:54:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Hp-sao-miao-yi-gu-zhang/m-p/1090663#M243619 IUUI 2021-05-12T11:54:27Z