https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhong-xin-an-zhuang-xi-tong-he-qu-dong-hou-mo-he-xian-shi-bu-jian-rong/m-p/1092311#M243960 <P>您好</P><P>用酒精擦过检测触点，墨盒用的是在京东上买的原装墨盒，更换了三个墨盒测试，问题还是一样存在。</P> Mon, 24 May 2021 03:01:20 GMT SE7EN_WONG 2021-05-24T03:01:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhong-xin-an-zhuang-xi-tong-he-qu-dong-hou-mo-he-xian-shi-bu-jian-rong/m-p/1092303#M243957 <P>&nbsp;</P><P>我的打印机型号是DeskJet Ink Advantage 3638，电脑重装了系统和打印机驱动后，扫描文件正常使用，但使用打印程序时，一直弹出墨盒不兼容提示，更换了新的墨盒还是一样提示不兼容，如果只使用彩色墨盒打印的话能正常打印，把黑色墨盒再装进去就不行了，打印机上的墨盒提示灯一直在闪烁，这是要怎么解决呢？</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20210524103828.png" style="width: 674px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58024i3A7778C5A12EA57C/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20210524103828.png" alt="QQ图片20210524103828.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20210524103920.png" style="width: 787px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58025iF58ACDE5E6B76D1D/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20210524103920.png" alt="QQ图片20210524103920.png" /></span></P> Mon, 24 May 2021 02:44:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhong-xin-an-zhuang-xi-tong-he-qu-dong-hou-mo-he-xian-shi-bu-jian-rong/m-p/1092303#M243957 SE7EN_WONG 2021-05-24T02:44:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhong-xin-an-zhuang-xi-tong-he-qu-dong-hou-mo-he-xian-shi-bu-jian-rong/m-p/1092308#M243959 <P>您好</P><P>清洁墨盒及打印机墨盒槽位上的检测触点， 有条件一定要使用原装耗材测试。</P><P>排除耗材问题，建议维修打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>给您带来不便，敬请谅解。</P><P>&nbsp;</P> Mon, 24 May 2021 02:48:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhong-xin-an-zhuang-xi-tong-he-qu-dong-hou-mo-he-xian-shi-bu-jian-rong/m-p/1092308#M243959 双鱼座鲨鱼 2021-05-24T02:48:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhong-xin-an-zhuang-xi-tong-he-qu-dong-hou-mo-he-xian-shi-bu-jian-rong/m-p/1092311#M243960 <P>您好</P><P>用酒精擦过检测触点，墨盒用的是在京东上买的原装墨盒，更换了三个墨盒测试，问题还是一样存在。</P> Mon, 24 May 2021 03:01:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhong-xin-an-zhuang-xi-tong-he-qu-dong-hou-mo-he-xian-shi-bu-jian-rong/m-p/1092311#M243960 SE7EN_WONG 2021-05-24T03:01:20Z