https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1095043#M244589 <P>您好</P><P>目前来看，打印机驱动程序问题可以排除。</P><P>建议联系维修中心具体检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>给您带来&nbsp;不便，敬请谅解。</P> Wed, 09 Jun 2021 05:16:31 GMT 双鱼座鲨鱼 2021-06-09T05:16:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094530#M244471 <P>我的打印机是hp deskjet 2050，现在无法打印也无法复印。一打印，开始进纸正常，等要打印内容时，听到打印头在动，然后就提示卡纸。然后程序就自动开始删除任务。重装程序也不行，总之一到正式打印就卡。烦请高手帮忙解决一下，看有没有什么好方法解决。另外打印测试页也打印不了，但打印诊断页可以。但不知道诊断页怎么看（见下图）也请麻烦赐教。谢谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="诊断页" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58549iC6CBB714EB0583F1/image-size/large?v=v2&amp;px=999" role="button" title="诊断页_看图王.jpg" alt="诊断页" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">诊断页</span></span></P> Mon, 07 Jun 2021 03:19:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094530#M244471 逍遥的蒲公英2020 2021-06-07T03:19:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094534#M244474 <P>您好</P><P>从故障描述来看，可能和打印机进纸组件有关。</P><P>请先确认打印机开机后是否可以就绪。</P><P>使用70g普通A4纸，确认打印机是否有搓纸的动作和响声。</P><P>如下图，可以在打印机卡纸时，面板显示信息发图片给我，谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双鱼座鲨鱼_0-1623036311133.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58550i365150171114766A/image-size/medium?v=v2&amp;px=400" role="button" title="双鱼座鲨鱼_0-1623036311133.png" alt="双鱼座鲨鱼_0-1623036311133.png" /></span></P><P>&nbsp;</P> Mon, 07 Jun 2021 03:27:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094534#M244474 双鱼座鲨鱼 2021-06-07T03:27:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094539#M244476 <P>你好，有劳了！<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58552iB4E932812B7C5926/image-size/large?v=v2&amp;px=999" role="button" title="11.jpg" alt="11.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="13.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58553iB132C07D96CB068C/image-size/large?v=v2&amp;px=999" role="button" title="13.jpg" alt="13.jpg" /></span></P> Mon, 07 Jun 2021 03:56:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094539#M244476 逍遥的蒲公英2020 2021-06-07T03:56:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094540#M244477 <P>进纸机构应该没有问题，因为任务取消后，纸张可以顺利进出。而且打印验证页也是很正常的。总感觉是打印机内部程序有问题（有提示打印机忙），不知道有没有办法清除内存。</P> Mon, 07 Jun 2021 04:03:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094540#M244477 逍遥的蒲公英2020 2021-06-07T04:03:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094842#M244534 <P>您好</P><P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - <FONT color="#FF0000">选择正确的端口</FONT> - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P><P>deskjet 1000驱动：<BR /><A href="http://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/DJ1000_J110_1313-1.exe" target="_blank">http://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/DJ1000_J110_1313-1.exe</A><BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> Tue, 08 Jun 2021 05:22:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094842#M244534 双鱼座鲨鱼 2021-06-08T05:22:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094893#M244553 <P>你好，首先谢谢你的帮助。我按照你建议的方法进行设置，可是还是无法正常打印出测试页，现象和原来一样。都是正常进纸，然后到打印头要开始正式打印时，墨盒灯亮起，然后就自动开始删除打印任务。墨盒应该没问题，那个诊断页可以正常打印出来。请问这个型号打印机有没有办法恢复出厂设置？总感觉是程序问题。还烦请费心想想办法，谢谢！</P> Tue, 08 Jun 2021 09:46:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1094893#M244553 逍遥的蒲公英2020 2021-06-08T09:46:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1095043#M244589 <P>您好</P><P>目前来看，打印机驱动程序问题可以排除。</P><P>建议联系维修中心具体检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>给您带来&nbsp;不便，敬请谅解。</P> Wed, 09 Jun 2021 05:16:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhu-hp-deskjet-2050wu-fa-da-yin-xian-shi-ka-zhi-ke-mei-you-ka-zhi-a-zen-me-hui-shi/m-p/1095043#M244589 双鱼座鲨鱼 2021-06-09T05:16:31Z