https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2720lian-bu-shangweb-fu-wu/m-p/1095290#M244648 <P>您好</P><P>麻烦您先调整路由器，具体如下：</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一</P><P>2 打印机连接到2.4g 网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P>5&nbsp;关闭wmm</P><P>调整后，重新将打印机连接到无线网络中，建议用电脑重新测试开启web，打印信息页即可。</P><P>如果问题仍无法解决，建议更换网络环境测试。</P> Thu, 10 Jun 2021 04:49:29 GMT 双鱼座鲨鱼 2021-06-10T04:49:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2720lian-bu-shangweb-fu-wu/m-p/1095133#M244618 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9SK_0-1623233973597.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58670iEE6BF7642E0352CE/image-size/medium?v=v2&amp;px=400" role="button" title="9SK_0-1623233973597.png" alt="9SK_0-1623233973597.png" /></span></P><P>&nbsp;</P> Wed, 09 Jun 2021 10:19:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2720lian-bu-shangweb-fu-wu/m-p/1095133#M244618 9SK 2021-06-09T10:19:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2720lian-bu-shangweb-fu-wu/m-p/1095290#M244648 <P>您好</P><P>麻烦您先调整路由器，具体如下：</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一</P><P>2 打印机连接到2.4g 网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P>5&nbsp;关闭wmm</P><P>调整后，重新将打印机连接到无线网络中，建议用电脑重新测试开启web，打印信息页即可。</P><P>如果问题仍无法解决，建议更换网络环境测试。</P> Thu, 10 Jun 2021 04:49:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2720lian-bu-shangweb-fu-wu/m-p/1095290#M244648 双鱼座鲨鱼 2021-06-10T04:49:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2720lian-bu-shangweb-fu-wu/m-p/1230528#M272804 <P>怎么也连接不上，无法使用微信云服务，着急上火</P> Sat, 06 May 2023 09:58:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2720lian-bu-shangweb-fu-wu/m-p/1230528#M272804 2720王杰 2023-05-06T09:58:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2720lian-bu-shangweb-fu-wu/m-p/1230779#M272867 <P>您好</P><P>可尝试升级打印机固件后重新测试。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1683529507988.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90802i49D4D78F28AD1986/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1683529507988.png" alt="_0-1683529507988.png" /></span></P><P>如果问题依旧，可以复位打印机后，再重新配置打印机，重新测试。</P><P>复位方法：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1683530627540.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90807iFD3115552AD83DD4/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1683530627540.png" alt="_1-1683530627540.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 08 May 2023 07:24:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2720lian-bu-shangweb-fu-wu/m-p/1230779#M272867 双鱼座鲨鱼 2023-05-08T07:24:31Z