https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuangHP-smart-sao-miao-gong-neng-bu-neng-shi-yong/m-p/1095537#M244706 <P>安装HP smart软件程序，使用扫描功能不成功，请看截图<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="issues.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58790i9484FB990EE206DF/image-size/large?v=v2&amp;px=999" role="button" title="issues.png" alt="issues.png" /></span></P> Fri, 11 Jun 2021 05:42:58 GMT Alex_Huang 2021-06-11T05:42:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuangHP-smart-sao-miao-gong-neng-bu-neng-shi-yong/m-p/1095537#M244706 <P>安装HP smart软件程序，使用扫描功能不成功，请看截图<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="issues.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58790i9484FB990EE206DF/image-size/large?v=v2&amp;px=999" role="button" title="issues.png" alt="issues.png" /></span></P> Fri, 11 Jun 2021 05:42:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuangHP-smart-sao-miao-gong-neng-bu-neng-shi-yong/m-p/1095537#M244706 Alex_Huang 2021-06-11T05:42:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuangHP-smart-sao-miao-gong-neng-bu-neng-shi-yong/m-p/1095553#M244712 <P>您好</P><P>M1536打印机使用的是自己的全功能驱动</P><P><A href="https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laserjet-pro-m1536-multifunction-printer-series/3974271/swItemId/Im-86005-7" target="_blank">https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laserjet-pro-m1536-multifunction-printer-series/3974271/swItemId/Im-86005-7</A></P><P>下载这个来安装即可.</P> Fri, 11 Jun 2021 06:56:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuangHP-smart-sao-miao-gong-neng-bu-neng-shi-yong/m-p/1095553#M244712 双鱼座鲨鱼 2021-06-11T06:56:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuangHP-smart-sao-miao-gong-neng-bu-neng-shi-yong/m-p/1095562#M244713 <P>建议您删除打印机驱动程序，然后重新安装官网上下载的完整版驱动程序，注意观察打印机是否正常工作？能否正常打印文件？</P> <P>另外您的电脑是通过什么方式连接打印机的？</P> Fri, 11 Jun 2021 07:26:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuangHP-smart-sao-miao-gong-neng-bu-neng-shi-yong/m-p/1095562#M244713 我爱我家839 2021-06-11T07:26:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuangHP-smart-sao-miao-gong-neng-bu-neng-shi-yong/m-p/1095577#M244715 <P>我用的就是这个驱动</P> Fri, 11 Jun 2021 08:44:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuangHP-smart-sao-miao-gong-neng-bu-neng-shi-yong/m-p/1095577#M244715 Alex_Huang 2021-06-11T08:44:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuangHP-smart-sao-miao-gong-neng-bu-neng-shi-yong/m-p/1096225#M244856 <P>您好</P><P>麻烦您先测试一下 windows传真和扫描 /hp&nbsp;scan&nbsp;是否正常，谢谢。</P> Tue, 15 Jun 2021 08:47:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuangHP-smart-sao-miao-gong-neng-bu-neng-shi-yong/m-p/1096225#M244856 双鱼座鲨鱼 2021-06-15T08:47:11Z