https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m227fdw-you-xian-wang-luo-lian-jie-yi-zhi-da-yin-li-shi-wen-dang-printers-xia-wu-ren-he-wen-jian/m-p/1096421#M244885 <P>您好</P><P>可以断开打印机的网络连接，确认打印机是否仍存在打印历史文档的现象，谢谢。</P><P>&nbsp;</P> Wed, 16 Jun 2021 03:09:23 GMT 双鱼座鲨鱼 2021-06-16T03:09:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m227fdw-you-xian-wang-luo-lian-jie-yi-zhi-da-yin-li-shi-wen-dang-printers-xia-wu-ren-he-wen-jian/m-p/1096417#M244884 <P>公司有几台电脑通过有线网络ip地址连接该打印机，该打印机一直在打印某台计算机的历史任务，但是这台电脑的printers文件夹下并没有任何文档（包括隐藏文件），打印机恢复默认设置无法解决问题，如果断开该打印机的网络，或者自动获取IP后就不会再打印，但是由于公司性质，不能更换IP地址，请问有什么其他解决方法么？</P> Wed, 16 Jun 2021 02:50:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m227fdw-you-xian-wang-luo-lian-jie-yi-zhi-da-yin-li-shi-wen-dang-printers-xia-wu-ren-he-wen-jian/m-p/1096417#M244884 Lowbee 2021-06-16T02:50:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m227fdw-you-xian-wang-luo-lian-jie-yi-zhi-da-yin-li-shi-wen-dang-printers-xia-wu-ren-he-wen-jian/m-p/1096421#M244885 <P>您好</P><P>可以断开打印机的网络连接，确认打印机是否仍存在打印历史文档的现象，谢谢。</P><P>&nbsp;</P> Wed, 16 Jun 2021 03:09:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m227fdw-you-xian-wang-luo-lian-jie-yi-zhi-da-yin-li-shi-wen-dang-printers-xia-wu-ren-he-wen-jian/m-p/1096421#M244885 双鱼座鲨鱼 2021-06-16T03:09:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m227fdw-you-xian-wang-luo-lian-jie-yi-zhi-da-yin-li-shi-wen-dang-printers-xia-wu-ren-he-wen-jian/m-p/1096424#M244887 <P>您好，拔掉网线后还在打印历史文档，恢复默认设置后还是不行。</P> Wed, 16 Jun 2021 03:17:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m227fdw-you-xian-wang-luo-lian-jie-yi-zhi-da-yin-li-shi-wen-dang-printers-xia-wu-ren-he-wen-jian/m-p/1096424#M244887 Lowbee 2021-06-16T03:17:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m227fdw-you-xian-wang-luo-lian-jie-yi-zhi-da-yin-li-shi-wen-dang-printers-xia-wu-ren-he-wen-jian/m-p/1096426#M244888 <P>关键是之前我恢复网络设置后，他不打了，但是手动改回原来的IP后就又开始打印了，然后刚才试了下拔掉网线，他还是在打印....</P> Wed, 16 Jun 2021 03:23:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m227fdw-you-xian-wang-luo-lian-jie-yi-zhi-da-yin-li-shi-wen-dang-printers-xia-wu-ren-he-wen-jian/m-p/1096426#M244888 Lowbee 2021-06-16T03:23:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m227fdw-you-xian-wang-luo-lian-jie-yi-zhi-da-yin-li-shi-wen-dang-printers-xia-wu-ren-he-wen-jian/m-p/1096772#M244957 <P>您好</P><P>因为打印机没有硬盘，不能存储打印任务。如果拔下网线打印机仍打印之前内容，不排除打印机存在问题问题。</P><P>建议联系维修中心具体检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>给您带来不便，敬请谅解。</P> Thu, 17 Jun 2021 09:26:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m227fdw-you-xian-wang-luo-lian-jie-yi-zhi-da-yin-li-shi-wen-dang-printers-xia-wu-ren-he-wen-jian/m-p/1096772#M244957 双鱼座鲨鱼 2021-06-17T09:26:56Z