https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-shen-meHP1312cai-se-da-yin-ji-zhen-duan-ye-dou-shi-hei-bai-de/m-p/1096890#M244969 <P>您好</P><P>请在打印机就绪时，打印机面板上进入菜单--报告--耗材状态页。</P><P>然后拍照耗材状态页，拍照给我，谢谢。</P><P>&nbsp;</P> Fri, 18 Jun 2021 01:30:40 GMT 双鱼座鲨鱼 2021-06-18T01:30:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-shen-meHP1312cai-se-da-yin-ji-zhen-duan-ye-dou-shi-hei-bai-de/m-p/1096796#M244959 <P>HP cm1312彩色打印机诊断页都是黑白的，我已经换过激光器了，也没有用。我把彩色的硒鼓放在黑色位子上打出来是彩色的，证明硒鼓是没有问题的，而且彩色硒鼓都是转动的，打印时中断打印发现，黑色的硒鼓是有图像显示的，彩色的硒鼓没有图像，这是什么原因？哪位大师能告诉我吗？</P> Thu, 17 Jun 2021 10:07:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-shen-meHP1312cai-se-da-yin-ji-zhen-duan-ye-dou-shi-hei-bai-de/m-p/1096796#M244959 qcshcn 2021-06-17T10:07:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-shen-meHP1312cai-se-da-yin-ji-zhen-duan-ye-dou-shi-hei-bai-de/m-p/1096890#M244969 <P>您好</P><P>请在打印机就绪时，打印机面板上进入菜单--报告--耗材状态页。</P><P>然后拍照耗材状态页，拍照给我，谢谢。</P><P>&nbsp;</P> Fri, 18 Jun 2021 01:30:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-shen-meHP1312cai-se-da-yin-ji-zhen-duan-ye-dou-shi-hei-bai-de/m-p/1096890#M244969 双鱼座鲨鱼 2021-06-18T01:30:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-shen-meHP1312cai-se-da-yin-ji-zhen-duan-ye-dou-shi-hei-bai-de/m-p/1096895#M244971 <P>这是我刚打印的<SPAN>耗材状态页，麻烦你给我指导一下，什么原因？谢谢！！<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="耗材状态页" style="width: 601px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59085i4CE58337B0928886/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20210618094504.jpg" alt="耗材状态页" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">耗材状态页</span></span></SPAN></P> Fri, 18 Jun 2021 01:47:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-shen-meHP1312cai-se-da-yin-ji-zhen-duan-ye-dou-shi-hei-bai-de/m-p/1096895#M244971 qcshcn 2021-06-18T01:47:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-shen-meHP1312cai-se-da-yin-ji-zhen-duan-ye-dou-shi-hei-bai-de/m-p/1097464#M245104 <P>您好</P><P>排除打印机耗材问题，可能和机器高压部分有关。</P><P>建议联系当地维修中心具体检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>给您带来不便，敬请谅解。</P> Mon, 21 Jun 2021 09:19:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wei-shen-meHP1312cai-se-da-yin-ji-zhen-duan-ye-dou-shi-hei-bai-de/m-p/1097464#M245104 双鱼座鲨鱼 2021-06-21T09:19:38Z