https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1096923#M244985 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="问题截图.jpg" style="width: 384px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59093i8ACF931321B870ED/image-size/large?v=v2&amp;px=999" role="button" title="问题截图.jpg" alt="问题截图.jpg" /></span>问题图片</P> Fri, 18 Jun 2021 04:44:41 GMT Mr陈 2021-06-18T04:44:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1092538#M244033 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="故障1.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58053i1962E838C67FF81E/image-size/large?v=v2&amp;px=999" role="button" title="故障1.jpg" alt="故障1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="故障2.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58054i0960917424A641B2/image-size/large?v=v2&amp;px=999" role="button" title="故障2.jpg" alt="故障2.jpg" /></span></P><P>web服务连接可能会有一定几率让打印机假死：</P><P>因不能上传故障视频，故上传在外部视频网站：<A href="https://www.bilibili.com/video/BV1Rb4y1o792/" target="_blank">https://www.bilibili.com/video/BV1Rb4y1o792/</A></P><P>看视频，面板按键全无反应，但打开墨盒门，电源灯会闪烁，也可以搜索到打印机释放的无线，且能通过这个无线进入打印机的镶入式服务界面（EWS），查看不到事件日志。</P><P>&nbsp;</P><P>问题发生时，正在设置web服务，然后web服务提示系统故障（忘记截图下来了），反复点击重试以后，打印机就假死了。</P> Tue, 25 May 2021 04:52:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1092538#M244033 Mr陈 2021-05-25T04:52:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1092540#M244035 <P>注意，打印机再此之前，局域网打印是无问题的！</P> Tue, 25 May 2021 04:56:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1092540#M244035 Mr陈 2021-05-25T04:56:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1092721#M244078 <P>您好</P><P>非常抱歉给您带来不好的体验。</P><P>目前没有收到2723打印机开启web会出现"死机"的现象。</P><P>您可以检查一下打印机固件是否是最新版本的，可以将打印机连接到其它2.4g网络中测试一下。</P> Wed, 26 May 2021 05:18:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1092721#M244078 双鱼座鲨鱼 2021-05-26T05:18:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1092730#M244080 <P>1、固件是最新版本。</P><P>2、打印机一直是使用的2.4Ghz的网络。</P><P>3、此现象是反复测试过后发现的问题，不是必会出现这种情况，</P><P>4、贵网站现在驱动下载界面会提示以下页面：<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20210526133535.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58084iDC19E07C8ADE88F7/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20210526133535.png" alt="微信图片_20210526133535.png" /></span></P> Wed, 26 May 2021 05:48:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1092730#M244080 Mr陈 2021-05-26T05:48:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1092835#M244105 <P>另外，承认问题是必然的，如想推广“云打印物联”这个功能，需要投入更多的钱用于建设“云服务器”上，而不是美名约推广这个功能，而不承认其存在的问题，任何一家推广云打印这个功能的厂家，在中国境内都比惠普做的好，且对于网站打开访问速度上，惠普应当好好考虑中国网民的感受，故步自封迟早会被强行打开大门。</P> Wed, 26 May 2021 11:25:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1092835#M244105 Mr陈 2021-05-26T11:25:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1093160#M244171 <P>您好</P><P>下载驱动可参考：</P><P>登录</P><P><A href="http://www.hp.com.cn" target="_blank">&nbsp;www.hp.com.cn</A></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双鱼座鲨鱼_0-1622180514360.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58193i3661383DDB400160/image-size/medium?v=v2&amp;px=400" role="button" title="双鱼座鲨鱼_0-1622180514360.png" alt="双鱼座鲨鱼_0-1622180514360.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双鱼座鲨鱼_1-1622180639836.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58194iF62B1AA3904CC151/image-size/medium?v=v2&amp;px=400" role="button" title="双鱼座鲨鱼_1-1622180639836.png" alt="双鱼座鲨鱼_1-1622180639836.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双鱼座鲨鱼_2-1622180657610.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58195i85C7F6C7283B6DD8/image-size/medium?v=v2&amp;px=400" role="button" title="双鱼座鲨鱼_2-1622180657610.png" alt="双鱼座鲨鱼_2-1622180657610.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双鱼座鲨鱼_3-1622180711176.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58196i7C274628C05AC887/image-size/medium?v=v2&amp;px=400" role="button" title="双鱼座鲨鱼_3-1622180711176.png" alt="双鱼座鲨鱼_3-1622180711176.png" /></span></P><P>驱动下载链接：</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/DJ2700/HPEasyStart-12.8.9-DJ2700_51_2_4771_1_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/DJ2700/HPEasyStart-12.8.9-DJ2700_51_2_4771_1_Full_Webpack.exe</A></P><P>操作过程中遇到问题，请及时追问，谢谢。</P> Fri, 28 May 2021 05:47:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1093160#M244171 双鱼座鲨鱼 2021-05-28T05:47:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1096923#M244985 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="问题截图.jpg" style="width: 384px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59093i8ACF931321B870ED/image-size/large?v=v2&amp;px=999" role="button" title="问题截图.jpg" alt="问题截图.jpg" /></span>问题图片</P> Fri, 18 Jun 2021 04:44:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu2723da-yin-jibug-fan-kui/m-p/1096923#M244985 Mr陈 2021-06-18T04:44:41Z