https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097551#M245132 <P>京东618活动新买的三合一一体机，无法使用扫描功能。客服说是扫描功能需要使用HP smart app，并且需要登陆账户才可以，但是安卓用户无法登陆，只有苹果用户可以登陆。还说暂时无法给我解决这个问题。我买这个机器主要就是想用扫描功能，这就很尴尬了啊！900多块钱买的机器，直接没了三分之一的功能？安卓用户歧视吗？</P> Mon, 21 Jun 2021 15:57:22 GMT 我就想用扫描啊 2021-06-21T15:57:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097551#M245132 <P>京东618活动新买的三合一一体机，无法使用扫描功能。客服说是扫描功能需要使用HP smart app，并且需要登陆账户才可以，但是安卓用户无法登陆，只有苹果用户可以登陆。还说暂时无法给我解决这个问题。我买这个机器主要就是想用扫描功能，这就很尴尬了啊！900多块钱买的机器，直接没了三分之一的功能？安卓用户歧视吗？</P> Mon, 21 Jun 2021 15:57:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097551#M245132 我就想用扫描啊 2021-06-21T15:57:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097574#M245138 <P>您好</P><P>麻烦您提供一下安卓手机打开hp smart，登录hp smart操作过程截图。</P><P>整屏截图发图片给我，以方便找出问题，谢谢。</P> Tue, 22 Jun 2021 01:53:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097574#M245138 双鱼座鲨鱼 2021-06-22T01:53:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097588#M245140 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="我就想用扫描啊_0-1624329987194.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59249i5941372DF2E6B6DA/image-size/medium?v=v2&amp;px=400" role="button" title="我就想用扫描啊_0-1624329987194.png" alt="我就想用扫描啊_0-1624329987194.png" /></span>昨天就是一直转圈圈登陆不上。今天直接是这个样子了。</P><P>&nbsp;</P> Tue, 22 Jun 2021 02:47:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097588#M245140 我就想用扫描啊 2021-06-22T02:47:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097596#M245142 <P>清理了一下夸克浏览器缓存，现在登陆又是转圈圈了。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="我就想用扫描啊_0-1624330848443.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59251i50FE9A321B6227D5/image-size/medium?v=v2&amp;px=400" role="button" title="我就想用扫描啊_0-1624330848443.png" alt="我就想用扫描啊_0-1624330848443.png" /></span></P><P>&nbsp;</P> Tue, 22 Jun 2021 03:01:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097596#M245142 我就想用扫描啊 2021-06-22T03:01:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097601#M245143 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="我就想用扫描啊_0-1624331099241.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59252i78538F9A00A90A44/image-size/medium?v=v2&amp;px=400" role="button" title="我就想用扫描啊_0-1624331099241.png" alt="我就想用扫描啊_0-1624331099241.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="我就想用扫描啊_1-1624331138171.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59253iD80796ABE85177DB/image-size/medium?v=v2&amp;px=400" role="button" title="我就想用扫描啊_1-1624331138171.png" alt="我就想用扫描啊_1-1624331138171.png" /></span></P><P>弹出夸克app</P><P>输入账号，密码，登陆</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="我就想用扫描啊_2-1624331209722.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59254i31AAF4F1222CF6BE/image-size/medium?v=v2&amp;px=400" role="button" title="我就想用扫描啊_2-1624331209722.png" alt="我就想用扫描啊_2-1624331209722.png" /></span></P><P>一直进不去</P> Tue, 22 Jun 2021 03:06:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097601#M245143 我就想用扫描啊 2021-06-22T03:06:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097910#M245206 <P>您好</P><P>以上操作，存在通话过程，可能会影响到手机的网络质量。</P><P>麻烦您重新登录hp smart测试一下。</P><P>每一步操作，请在手机整屏截图发给我，谢谢。</P> Wed, 23 Jun 2021 07:01:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1097910#M245206 双鱼座鲨鱼 2021-06-23T07:01:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1098491#M245329 <P>不打电话也进不去。我问了几个客服，教了我一些方法，都进不去。</P><P>不过我就是想用扫描而已，现在在PC端可以用扫描了，所以问题已经解决了。</P><P>HPsmart登不上去就登不上去吧。客服也说目前安卓就是登不上。</P> Sat, 26 Jun 2021 02:42:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1098491#M245329 我就想用扫描啊 2021-06-26T02:42:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1099273#M245463 <P>您好</P><P>麻烦您重新测试一下，截取整个手机屏幕，发图片给我。</P><P>请参考：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1624955486146.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59632i2148166CE9CBFA97/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1624955486146.png" alt="_0-1624955486146.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1624955499922.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59633i120A08691369B870/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1624955499922.png" alt="_1-1624955499922.png" /></span></P><P>&nbsp;</P> Tue, 29 Jun 2021 08:31:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/san-he-yi-yi-ti-ji-wu-fa-shi-yong-sao-miao-gong-neng/m-p/1099273#M245463 双鱼座鲨鱼 2021-06-29T08:31:54Z