https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1098071#M245244 <P>您好</P><P>麻烦您参考：</P><P><A href="https://support.hp.com/cn-zh/document/c06962934" target="_blank">https://support.hp.com/cn-zh/document/c06962934</A></P><P>操作过程中遇到问题，可以发图片给我，谢谢。</P> Thu, 24 Jun 2021 02:36:38 GMT 双鱼座鲨鱼 2021-06-24T02:36:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1097799#M245187 <P>电脑操作系统：macOS Big Sur &nbsp;版本 11.4</P><P>电脑：Macbook Pro</P><P>打印机型号：HP LaserJet Pro MFP M126nw</P><P>&nbsp;</P><P>问题描述：使用HP Easy Scan扫描文件，提示：“HP Scanner 3将对您的电脑造成伤害”。</P><P>&nbsp;</P><P>按照苹果技术支持 <A href="https://support.apple.com/zh-cn/HT211921" target="_blank">https://support.apple.com/zh-cn/HT211921</A>&nbsp;和 HP技术支持<A href="https://support.hp.com/cn-zh/document/c06960563" target="_blank">https://support.hp.com/cn-zh/document/c06960563</A>&nbsp;的建议，现将打印机驱动下载，再下载HP Smart for Desktop重新安装驱动。发现问题依旧。</P><P>&nbsp;</P><P>请问这种问题是什么原因，如何解决？</P> Wed, 23 Jun 2021 02:01:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1097799#M245187 ljnjzy 2021-06-23T02:01:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1097806#M245188 <P>补充相关截图</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-06-23 上午10.05.08.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59314iA3E687FEFE71791A/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-06-23 上午10.05.08.png" alt="截屏2021-06-23 上午10.05.08.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-06-23 上午10.05.43.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59315i8AC7D36AD0978727/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-06-23 上午10.05.43.png" alt="截屏2021-06-23 上午10.05.43.png" /></span></P> Wed, 23 Jun 2021 02:06:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1097806#M245188 ljnjzy 2021-06-23T02:06:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1098071#M245244 <P>您好</P><P>麻烦您参考：</P><P><A href="https://support.hp.com/cn-zh/document/c06962934" target="_blank">https://support.hp.com/cn-zh/document/c06962934</A></P><P>操作过程中遇到问题，可以发图片给我，谢谢。</P> Thu, 24 Jun 2021 02:36:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1098071#M245244 双鱼座鲨鱼 2021-06-24T02:36:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1098086#M245249 <P>你好！</P><P>&nbsp;</P><P>您这个链接，我之前有查阅过，尝试过（请看截图帖子），问题还是不行，所以我才发帖子来咨询的。</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-06-24 上午10.58.08.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59389i906695CE81787DC0/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-06-24 上午10.58.08.png" alt="截屏2021-06-24 上午10.58.08.png" /></span></P> Thu, 24 Jun 2021 03:02:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1098086#M245249 ljnjzy 2021-06-24T03:02:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1098382#M245323 <P>您好</P><P>可以尝试删除hp easy scan.</P><P>下载并运行hp easy start，重新更新hp easy scan，重新测试。</P><P>hp easy scan&nbsp;下载链接：</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_Start.app.zip" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_Start.app.zip</A></P><P>&nbsp;</P> Fri, 25 Jun 2021 07:55:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1098382#M245323 双鱼座鲨鱼 2021-06-25T07:55:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1098747#M245363 <P><FONT color="#FF0000">你好！按照您的提示，问题依旧。见下图：</FONT></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-06-28 上午9.40.17.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59548iC7159054B561BA90/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-06-28 上午9.40.17.png" alt="截屏2021-06-28 上午9.40.17.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>另外，<FONT color="#FF0000">你给的链接是HP easy start的链接，不是你文中提到的HP easy Scan链接</FONT>：（见下截图）</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-06-28 上午9.41.13.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59549iF574E01FC154E051/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-06-28 上午9.41.13.png" alt="截屏2021-06-28 上午9.41.13.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-06-28 上午9.40.35.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59550iEF82A8F2B7152443/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-06-28 上午9.40.35.png" alt="截屏2021-06-28 上午9.40.35.png" /></span></P> Mon, 28 Jun 2021 01:45:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1098747#M245363 ljnjzy 2021-06-28T01:45:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1099944#M245575 <P>你好，双鱼座鲨鱼。</P><P>&nbsp;</P><P>我这个问题还有解决方案吗？</P> Fri, 02 Jul 2021 04:15:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1099944#M245575 ljnjzy 2021-07-02T04:15:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1100504#M245660 <P>您好</P><P>麻烦您在电脑的右上角搜索：图像捕获，打开图像捕获，测试扫描是否正常，谢谢。</P> Mon, 05 Jul 2021 07:59:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1100504#M245660 双鱼座鲨鱼 2021-07-05T07:59:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1100718#M245699 <P>用苹果系统自带的“图像捕捉”打开扫描功能，也是不正常，具体见下方截图。</P><P>&nbsp;</P><P>请帮忙看看，这个怎么弄？具体是什么问题？</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-07-06 下午2.35.47.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59902iB505AE9D2DF9AD0F/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-07-06 下午2.35.47.png" alt="截屏2021-07-06 下午2.35.47.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-07-06 下午2.36.10.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59903i91023AC486077AA8/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-07-06 下午2.36.10.png" alt="截屏2021-07-06 下午2.36.10.png" /></span></P> Tue, 06 Jul 2021 06:38:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1100718#M245699 ljnjzy 2021-07-06T06:38:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1100975#M245737 <P>您好</P><P>可以尝试先还原电脑的打印系统，方法见附件。</P><P>下载MAC支持的hp打印机驱动集合包进行安装，点击下载：</P><P><A href="https://support.apple.com/kb/DL1888?viewlocale=zh_CN&amp;locale=zh_CN" target="_blank" rel="noopener">https://support.apple.com/kb/DL1888?viewlocale=zh_CN&amp;locale=zh_CN</A></P><P>电脑--系统偏好设置--打印机与扫描仪--点 + 号 ，点击名称下面的打印机，在使用中选择其它软件，找到LaserJet Pro MFP M125-M126，添加LaserJet Pro MFP M125-M126后，用LaserJet Pro MFP M125-M126测试打印，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1625634492128.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59948iDC1C594CDF89BB6E/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1625634492128.png" alt="_0-1625634492128.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 08 Jul 2021 07:57:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1100975#M245737 双鱼座鲨鱼 2021-07-08T07:57:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1101106#M245762 <P>你好，按照您的提示重新安装驱动，在用图像捕捉软件去扫描依旧不行（见下方图片）。</P><P>&nbsp;</P><P>具体情况见下面两格截图。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-07-08 上午9.26.14.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59997i83605930057A3EAB/image-size/medium?v=v2&amp;px=400" role="button" title="截屏2021-07-08 上午9.26.14.png" alt="截屏2021-07-08 上午9.26.14.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WeChat3c4500c661994c4013f62acb051a1268.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59998iDFB8F67E2FAC6677/image-size/medium?v=v2&amp;px=400" role="button" title="WeChat3c4500c661994c4013f62acb051a1268.png" alt="WeChat3c4500c661994c4013f62acb051a1268.png" /></span></P><P> </P><P>请帮忙看看该怎么弄？</P><P> </P> Thu, 08 Jul 2021 01:36:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1101106#M245762 ljnjzy 2021-07-08T01:36:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1101231#M245787 <P>您好</P><P>不好意思，之前回复已经重新编辑，麻烦您重新操作一下，谢谢。</P><P>&nbsp;</P> Thu, 08 Jul 2021 07:58:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1101231#M245787 双鱼座鲨鱼 2021-07-08T07:58:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1101420#M245823 <P>你好！</P><P><FONT color="#FF0000">按照您的方式测试后，依旧不行。具体请见截图。</FONT></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-07-09 下午2.29.37.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60070i28B581FADB3F09ED/image-size/medium?v=v2&amp;px=400" role="button" title="截屏2021-07-09 下午2.29.37.png" alt="截屏2021-07-09 下午2.29.37.png" /></span></P><P> </P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-07-09 下午2.54.12.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60068i317AF9DA95CED8AA/image-size/medium?v=v2&amp;px=400" role="button" title="截屏2021-07-09 下午2.54.12.png" alt="截屏2021-07-09 下午2.54.12.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-07-09 下午2.54.23.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60069i0C9D16AC7A238B91/image-size/medium?v=v2&amp;px=400" role="button" title="截屏2021-07-09 下午2.54.23.png" alt="截屏2021-07-09 下午2.54.23.png" /></span></P><P> </P><P><FONT color="#FF0000">帮忙看看需要怎么解决？</FONT></P><P>&nbsp;</P> Fri, 09 Jul 2021 06:57:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1101420#M245823 ljnjzy 2021-07-09T06:57:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1101802#M245896 <P>您好</P><P>可参考：</P><P><A href="https://support.hp.com/cn-zh/document/c06962934" target="_blank">https://support.hp.com/cn-zh/document/c06962934</A>&nbsp;</P> Mon, 12 Jul 2021 06:44:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1101802#M245896 双鱼座鲨鱼 2021-07-12T06:44:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1167456#M259081 <P>出现同样问题，按照操作指引仍未解决。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Carrie8203_0-1654150334196.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74751i333C54D3C8137A03/image-size/medium?v=v2&amp;px=400" role="button" title="Carrie8203_0-1654150334196.png" alt="Carrie8203_0-1654150334196.png" /></span></P><P>&nbsp;</P> Thu, 02 Jun 2022 06:12:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1167456#M259081 Carrie8203 2022-06-02T06:12:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1167512#M259099 <P>您好</P><P>可以在MAC系统中依次点击：</P><P>Finder-前往-前往文件夹，输入/Library/Image Capture/Devices后，再点击前往，双击想要使用的扫描器设备，然后关闭此窗口，再重新开启扫描试一下，谢谢。</P> Thu, 02 Jun 2022 08:36:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1167512#M259099 双鱼座鲨鱼 2022-06-02T08:36:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1167542#M259102 <P>按照指引操作，还是提示错误。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Carrie8203_0-1654167009103.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74774iC46A3E70BE0922D8/image-size/medium?v=v2&amp;px=400" role="button" title="Carrie8203_0-1654167009103.png" alt="Carrie8203_0-1654167009103.png" /></span></P><P>&nbsp;</P> Thu, 02 Jun 2022 10:50:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1167542#M259102 Carrie8203 2022-06-02T10:50:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1168347#M259217 <P>您好</P><P>请打开苹果商店，搜索并下载hp smart，然后在hp smart里添加126。</P><P>然后再点击扫描测试一下，谢谢。</P> Tue, 07 Jun 2022 02:35:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-xi-tong-sao-miao-wen-jian-ti-shi-HP-Scanner-3jiang-dui-nin-de-dian-nao-zao-cheng-shang-hai-dao-zhi-wu-fa-sao-miao/m-p/1168347#M259217 双鱼座鲨鱼 2022-06-07T02:35:34Z