https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-wu-fa-jia-zaiHP-Smart/m-p/1105399#M246623 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="heare_0-1627872309685.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60916iE344787F37F143D4/image-size/medium?v=v2&amp;px=400" role="button" title="heare_0-1627872309685.png" alt="heare_0-1627872309685.png" /></span>扫描时无法加载HP Smart，这个大家有什么解决方案吗</P><P>&nbsp;</P> Mon, 02 Aug 2021 02:45:48 GMT heare 2021-08-02T02:45:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-wu-fa-jia-zaiHP-Smart/m-p/1105399#M246623 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="heare_0-1627872309685.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60916iE344787F37F143D4/image-size/medium?v=v2&amp;px=400" role="button" title="heare_0-1627872309685.png" alt="heare_0-1627872309685.png" /></span>扫描时无法加载HP Smart，这个大家有什么解决方案吗</P><P>&nbsp;</P> Mon, 02 Aug 2021 02:45:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-wu-fa-jia-zaiHP-Smart/m-p/1105399#M246623 heare 2021-08-02T02:45:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-wu-fa-jia-zaiHP-Smart/m-p/1105416#M246625 <P>您好</P><P>麻烦您先检查一下电脑是否可以连接到internet（是否可以正常上网）。</P><P>确认电脑网络正常，可以尝试重启电脑测试。</P><P>如果&nbsp;问题依旧，建议删除打印机驱动及软件，重新安装打印机完整&nbsp;版驱动测试。</P><P>&nbsp;</P> Mon, 02 Aug 2021 03:18:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-wu-fa-jia-zaiHP-Smart/m-p/1105416#M246625 双鱼座鲨鱼 2021-08-02T03:18:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-wu-fa-jia-zaiHP-Smart/m-p/1105462#M246635 <P>电脑是可以正常上网的，并且也是复印功能也是正常的。</P> Mon, 02 Aug 2021 06:25:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-wu-fa-jia-zaiHP-Smart/m-p/1105462#M246635 heare 2021-08-02T06:25:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-wu-fa-jia-zaiHP-Smart/m-p/1105724#M246687 <P>您好</P><P><SPAN>建议删除打印机驱动及软件，重新安装打印机完整&nbsp;版驱动测试。</SPAN></P><P>当然，有条件，可以更换其它电脑测试，谢谢。</P> Tue, 03 Aug 2021 06:50:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-wu-fa-jia-zaiHP-Smart/m-p/1105724#M246687 双鱼座鲨鱼 2021-08-03T06:50:39Z