https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1106221#M246794 <P>网络不支持双频，后面的步骤怎么设置，能不能详细解答一下，找不到设置的地方，谢谢！</P> Thu, 05 Aug 2021 07:08:34 GMT 疆南 2021-08-05T07:08:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1105748#M246695 <P>官网下载的驱动，装好后可以正常无线打印，不能无线扫描，当天无线打印正常，第二天打印机就显示一致脱机状态，打印机无线信号显示正常，重装驱动后当天正常，第二天又显示脱机<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20210803162657.png" style="width: 433px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60993iB12B3CBFE6A950CA/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20210803162657.png" alt="QQ图片20210803162657.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20210803162724.png" style="width: 383px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60994i83AA932A05321669/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20210803162724.png" alt="QQ图片20210803162724.png" /></span></P> Tue, 03 Aug 2021 08:32:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1105748#M246695 疆南 2021-08-03T08:32:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1105754#M246697 <P>您好</P><P>麻烦您在打印机面板上操作：</P><P>按控制面板上的 （菜单）...按钮，选择Network &gt; Network 配置，网络配置报告，ok</P><P>然后，发图片给我，谢谢。</P> Tue, 03 Aug 2021 08:58:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1105754#M246697 双鱼座鲨鱼 2021-08-03T08:58:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1105781#M246706 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="扫描全能王 2021-08-03 17.59.jpg" style="width: 554px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/61037iA7FF77A200DFC389/image-size/large?v=v2&amp;px=999" role="button" title="扫描全能王 2021-08-03 17.59.jpg" alt="扫描全能王 2021-08-03 17.59.jpg" /></span></P> Wed, 04 Aug 2021 05:21:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1105781#M246706 疆南 2021-08-04T05:21:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1105957#M246739 <P>您好</P><P>麻烦请按以下方法调整打印机所在的网络环境，具体如下：</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一</P><P>2 打印机连接到2.4g 网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P>5&nbsp;关闭wmm</P><P>调整后，重新将打印机连接到无线网络测试，谢谢。</P> Wed, 04 Aug 2021 07:09:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1105957#M246739 双鱼座鲨鱼 2021-08-04T07:09:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1106221#M246794 <P>网络不支持双频，后面的步骤怎么设置，能不能详细解答一下，找不到设置的地方，谢谢！</P> Thu, 05 Aug 2021 07:08:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1106221#M246794 疆南 2021-08-05T07:08:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1106443#M246849 <P>您好</P><P>需要登录路由器管理页，可参考：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1628237598255.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/61172i839FBF325A788DFA/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1628237598255.png" alt="_0-1628237598255.png" /></span></P><P>&nbsp;</P> Fri, 06 Aug 2021 08:14:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1106443#M246849 双鱼座鲨鱼 2021-08-06T08:14:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1107472#M247042 <P>按照你讲的设置以后，打印机WIFI关掉重新打开，还是显示脱机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20210811163514.png" style="width: 648px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/61410i56AF7FA4ED10109C/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20210811163514.png" alt="QQ图片20210811163514.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20210811163535.png" style="width: 549px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/61411i75F88D49A9386DAD/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20210811163535.png" alt="QQ图片20210811163535.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20210811163612.png" style="width: 551px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/61412iB60B8AB29D338B2A/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20210811163612.png" alt="QQ图片20210811163612.png" /></span></P> Wed, 11 Aug 2021 08:38:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1107472#M247042 疆南 2021-08-11T08:38:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1107650#M247087 <P>您好</P><P>麻烦您打开一个浏览器，地址栏中输入打印机ip地址，回车。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1628750541139.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/61476i76422C4EF79056C9/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1628750541139.png" alt="_0-1628750541139.png" /></span></P><P>确认电脑能否访问打印机web，谢谢。</P> Thu, 12 Aug 2021 06:48:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1107650#M247087 双鱼座鲨鱼 2021-08-12T06:48:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1108014#M247156 <P>不能访问</P> Sun, 15 Aug 2021 03:25:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1108014#M247156 疆南 2021-08-15T03:25:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1108267#M247202 <P>您好</P><P>目前&nbsp;来看，打印机配置没有问题。</P><P>有条件建议将打印机换一个网络环境重新测试一下。</P><P>（有线，无线分别测试）</P> Mon, 16 Aug 2021 08:59:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-xian-da-yin-xian-shi-tuo-ji/m-p/1108267#M247202 双鱼座鲨鱼 2021-08-16T08:59:37Z