https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1107035#M246944 <P>你不觉得这个解决方案是反人类的吗？引进一个复杂问题，解决一个简单问题？</P><P>再则，你自己的设备，应该修改自己的参数解决，而不是修改其他厂家的配置。</P> Mon, 09 Aug 2021 10:28:54 GMT 拼命三郎 2021-08-09T10:28:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1076578#M240782 <P>惠普云打印微信小程序打印，上传成功，一直打印云处理中，打印不了</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mmexport1614786339302.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54740i97D2F7231F615640/image-size/medium?v=v2&amp;px=400" role="button" title="mmexport1614786339302.jpg" alt="mmexport1614786339302.jpg" /></span></P><P> </P> Wed, 03 Mar 2021 16:30:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1076578#M240782 yyiy 2021-03-03T16:30:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1076618#M240787 <P>您好</P><P>麻烦您按以下方式先调整打印机所在的网络环境，具体方法如下：</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一</P><P>2 打印机连接到2.4g 网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P>5&nbsp;关闭wmm</P><P>调整后，重新将打印机连接到无线网络中，重新测试开启web，打印信息页，绑定打印机重新测试。</P><P>&nbsp;</P> Thu, 04 Mar 2021 02:30:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1076618#M240787 双鱼座鲨鱼 2021-03-04T02:30:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1076658#M240803 <P>2 打印机连接到2.4g 网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P>5 关闭wmm</P><P>这些在哪里操作？</P> Thu, 04 Mar 2021 05:12:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1076658#M240803 yyiy 2021-03-04T05:12:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1076663#M240805 <P>1 确认路由器是否支持双频，如果支持，关闭多频合一，图中的传输频率:2.4/5g是否指双频？如何关闭</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mmexport1614834991552.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54762i56EBFBBEFAB2C085/image-size/medium?v=v2&amp;px=400" role="button" title="mmexport1614834991552.jpg" alt="mmexport1614834991552.jpg" /></span></P><P> </P> Thu, 04 Mar 2021 05:19:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1076663#M240805 yyiy 2021-03-04T05:19:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1076961#M240882 <P>您好</P><P>不同型号的路由器，设置页面不同。</P><P>建议参考一下路由器用户手册。</P><P>例如：</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双鱼座鲨鱼_1-1614935057459.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/54822iC5D5E85933FBEFDA/image-size/medium?v=v2&amp;px=400" role="button" title="双鱼座鲨鱼_1-1614935057459.png" alt="双鱼座鲨鱼_1-1614935057459.png" /></span></P><P>&nbsp;</P> Fri, 05 Mar 2021 09:04:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1076961#M240882 双鱼座鲨鱼 2021-03-05T09:04:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1086748#M242745 <P>按此操作以后，打印机直接连不上网了</P> Tue, 20 Apr 2021 12:48:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1086748#M242745 降维打击 2021-04-20T12:48:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1086860#M242766 <P>此操作只是关闭路由器的双拼,不会影响路由器的上网功能.</P><P>建议查看路由器是否正常工作,重启,复位来测试一下.</P><P>建议打印机重新连接WIFI,然后进入设置界面打印信息页来重新绑定测试.</P> Wed, 21 Apr 2021 04:18:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1086860#M242766 双鱼座鲨鱼 2021-04-21T04:18:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1107035#M246944 <P>你不觉得这个解决方案是反人类的吗？引进一个复杂问题，解决一个简单问题？</P><P>再则，你自己的设备，应该修改自己的参数解决，而不是修改其他厂家的配置。</P> Mon, 09 Aug 2021 10:28:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1107035#M246944 拼命三郎 2021-08-09T10:28:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1107151#M246960 <P>您好</P><P>因为楼主操作过程没有问题，而且打印机和手机有问题的可能性也不大，所以需要调整网络环境测试微信打印。</P><P>&nbsp;</P> Tue, 10 Aug 2021 04:59:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1107151#M246960 双鱼座鲨鱼 2021-08-10T04:59:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1115813#M248692 <P>遇同样问题，试了一个多小时，没一次能打印成功的！特来请教！</P> Sat, 18 Sep 2021 00:18:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1115813#M248692 麥茶 2021-09-18T00:18:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1115904#M248715 <P>您 好</P><P>麻烦您提供一下操作过程截图， 以便确认问题，谢谢。</P> Sat, 18 Sep 2021 08:00:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1115904#M248715 双鱼座鲨鱼 2021-09-18T08:00:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1115906#M248716 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20210917_204544_com.tencent.mm.jpg" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/63340i84D79D2D6006BB77/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot_20210917_204544_com.tencent.mm.jpg" alt="Screenshot_20210917_204544_com.tencent.mm.jpg" /></span></P><P>就一直显示这个，等半天也不打印！</P> Sat, 18 Sep 2021 08:04:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1115906#M248716 麥茶 2021-09-18T08:04:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1116499#M248811 <P>非常抱歉，最近微信服务器需要升级，部分型号打印机的微信功能会受此影响。</P><P>建议您 过一段时间再测试微信打印。</P><P>给您 带来不便，敬请谅解。</P> Wed, 22 Sep 2021 08:50:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1116499#M248811 双鱼座鲨鱼 2021-09-22T08:50:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1136450#M253049 <P>你们服务器升级的怎么样了？昨天刚买来机器，今天也碰到这个问题。可以说这个小程序远程打印就是我买打印机的原因了，可以不等下班回家就让孩子做上作业，远程打不了这个打印机对我来说根本没意义啊。</P> Sat, 25 Dec 2021 05:55:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1136450#M253049 wu555 2021-12-25T05:55:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1136700#M253110 <P>您 好</P><P>如果问题仍无法解决，建议您删除web，重新开启打印机web，重新打印信息页测试一下。</P><P>操作过程中遇到问题，可以发图片给我，谢谢。</P> Mon, 27 Dec 2021 09:03:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1136700#M253110 双鱼座鲨鱼 2021-12-27T09:03:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1137161#M253204 <P>感谢回复。现在小程序能连上，可是APP还是不行，重启了连上了，过一小会儿就掉线了。掉线就连不上了。</P> Thu, 30 Dec 2021 01:46:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1137161#M253204 wu555 2021-12-30T01:46:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1137385#M253241 <P>您 好</P><P>请问您指的app是hp smart吗？</P><P>可以重新下载hp smart，添加打印机时，选择暂时跳过即可。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1640918038211.png" style="width: 783px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68265i1F0B3175D6B245CA/image-dimensions/783x274?v=v2" width="783" height="274" role="button" title="_0-1640918038211.png" alt="_0-1640918038211.png" /></span></P><P>确认打印机和电脑在同一个wifi后，可重新测试打印，谢谢。</P><P>&nbsp;</P> Fri, 31 Dec 2021 02:34:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1137385#M253241 双鱼座鲨鱼 2021-12-31T02:34:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1212063#M268611 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cq136988_0-1675131299273.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85221i9EC9B50ADE5BBB5E/image-size/medium?v=v2&amp;px=400" role="button" title="cq136988_0-1675131299273.jpeg" alt="cq136988_0-1675131299273.jpeg" /></span></P><P>&nbsp;</P> Tue, 31 Jan 2023 02:15:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1212063#M268611 cq136988 2023-01-31T02:15:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1212409#M268703 <P>您好</P><P>请先确认打印机是否存在以下问题，本地打印是否正常，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1675234242656.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85327iD421697899477CB8/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1675234242656.png" alt="_0-1675234242656.png" /></span></P><P>&nbsp;</P> Wed, 01 Feb 2023 06:52:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1212409#M268703 双鱼座鲨鱼 2023-02-01T06:52:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1290697#M289737 <P><SPAN>最近几天也是这样微信文件上传成功，打印机无响应<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WechatIMG443.jpg" style="width: 370px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106482i248A24247E2A7901/image-size/large?v=v2&amp;px=999" role="button" title="WechatIMG443.jpg" alt="WechatIMG443.jpg" /></span></SPAN></P> Thu, 16 May 2024 04:49:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-yun-da-yin-wei-xin-xiao-cheng-xu-da-yin-shang-chuan-cheng-gong-yi-zhi-da-yin-yun-chu-li-zhong-da-yin-bu-le/m-p/1290697#M289737 我这叫壮 2024-05-16T04:49:59Z