https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1107157#M246965 <P>您好</P><P>请先确认打印机脱机或usb方式连接，是否会出现死机现象。</P><P>如果&nbsp;问题依旧，可以联系当地维修中心升级打印机固件。</P><P>如果非网络连接不存在死机问题，有条件可以更换其它网络环境测试，谢谢。</P> Tue, 10 Aug 2021 05:46:34 GMT 双鱼座鲨鱼 2021-08-10T05:46:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1106801#M246909 <P>不想要睡眠模式，请问可否取消，让它一直在线</P> Mon, 09 Aug 2021 02:38:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1106801#M246909 枪手之国王 2021-08-09T02:38:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1106811#M246911 <P>您好</P><P>睡眠模式不可取消，若不想要打印机关机，可参考：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1628478693592.png" style="width: 640px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/61258i36D31099078D390C/image-dimensions/640x331?v=v2" width="640" height="331" role="button" title="_0-1628478693592.png" alt="_0-1628478693592.png" /></span></P><P>&nbsp;</P> Mon, 09 Aug 2021 03:12:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1106811#M246911 双鱼座鲨鱼 2021-08-09T03:12:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1106898#M246926 <P>谢谢解答，单位打印机经常睡眠后死机，按了按键也没有反应，必须重启打印机，一共8台这个型号的打印机，时不时就出现这个问题，经常一个星期要处理两三次，想请教一下有什么彻底解决的办法吗？谢谢</P> Mon, 09 Aug 2021 07:09:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1106898#M246926 枪手之国王 2021-08-09T07:09:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1107157#M246965 <P>您好</P><P>请先确认打印机脱机或usb方式连接，是否会出现死机现象。</P><P>如果&nbsp;问题依旧，可以联系当地维修中心升级打印机固件。</P><P>如果非网络连接不存在死机问题，有条件可以更换其它网络环境测试，谢谢。</P> Tue, 10 Aug 2021 05:46:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1107157#M246965 双鱼座鲨鱼 2021-08-10T05:46:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1107164#M246968 <P>官网的固件不支持取消睡眠模式。</P> <P>建议看看是不是关机了，建议把休眠时间设置到最长，关机时间设置到最长，看看是否好用。</P> <P>另外建议将打印机的固件升级到官网最新版本试试看，是否可以改善。</P> Tue, 10 Aug 2021 05:58:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1107164#M246968 Tsingddi 2021-08-10T05:58:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1107343#M247004 <P>没有显示脱机，每次都是重启打印机就好了，不用做其他操作。固件是一定要HP维修工程师升级吗？如果是自己下载固件升级可否，固件升级有没有风险呢？谢谢</P> Wed, 11 Aug 2021 01:25:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/404-405da-yin-ji-ke-fou-qu-xiao-shui-mian-mo-shi-yi-zhi-zai-xian/m-p/1107343#M247004 枪手之国王 2021-08-11T01:25:06Z