https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1110279#M247588 <P>您好</P><P>建议您检查一下电脑上网功能是否正常，一定不要使用vpn上网。</P> Wed, 25 Aug 2021 06:49:06 GMT 双鱼座鲨鱼 2021-08-25T06:49:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1088387#M243106 <P>os 11.3的系统，下载了hp smart软件使用USB连接方式，无法连接到打印机，有没有大神帮忙解决下。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/57167i77916007CCFC4274/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/57168i44C75EC07BED945D/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P>  </P> Wed, 28 Apr 2021 08:55:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1088387#M243106 欧皇mg 2021-04-28T08:55:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1088393#M243108 <P>您好</P><P>麻烦您提供一下机器型号，以方便帮助到您，谢谢。</P> Wed, 28 Apr 2021 09:07:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1088393#M243108 双鱼座鲨鱼 2021-04-28T09:07:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1088399#M243109 <P>m1005&nbsp;</P> Wed, 28 Apr 2021 09:55:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1088399#M243109 欧皇mg 2021-04-28T09:55:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1088400#M243110 <P>已经看到其他帖子解决问题了，谢谢<span class="lia-unicode-emoji" title=":双手合十:">🙏</span></P> Wed, 28 Apr 2021 09:55:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1088400#M243110 欧皇mg 2021-04-28T09:55:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1088401#M243111 <P>感谢反馈及采纳，有问题及时联系。</P><P>谢谢</P> Wed, 28 Apr 2021 09:57:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1088401#M243111 双鱼座鲨鱼 2021-04-28T09:57:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1093144#M244164 <P>用USB按操作连接的，还是找不到我的打印机</P> Fri, 28 May 2021 05:14:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1093144#M244164 姚丁丁 2021-05-28T05:14:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1093149#M244167 <P>按步骤用USB连了打印机，还是显示未找到打印机</P> Fri, 28 May 2021 05:19:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1093149#M244167 姚丁丁 2021-05-28T05:19:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1093304#M244206 <P>求助，怎么解决的呀</P> Sat, 29 May 2021 14:11:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1093304#M244206 coco37 2021-05-29T14:11:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1093554#M244264 <P>您好</P><P>一定要使用电脑上usb2.0端口，1.5米之内的usb线连接打印机和电脑。</P><P>电脑连接打印机后，打印机开机。</P><P>电脑上打开设备管理器，通用串行总线控制器。</P><P>确认其中是否有与打印机相关的选项，例如usb打印支持，谢谢。</P> Mon, 31 May 2021 09:26:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1093554#M244264 双鱼座鲨鱼 2021-05-31T09:26:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1093556#M244266 <P>苹果笔记本M1芯片的用HPsmart也连不上，自闭了</P> Mon, 31 May 2021 09:32:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1093556#M244266 姚丁丁 2021-05-31T09:32:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1097004#M245004 <P>MacBook Air系统版本是11.4，HP smart始终无法连接打印机，打印时电脑显示打印任务已完成，但是打印机显示灯正常不工作</P> Fri, 18 Jun 2021 10:51:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1097004#M245004 yyya 2021-06-18T10:51:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1097485#M245109 <P>您好</P><P>请问您的打印机是什么型号的？</P><P>打印机与电脑是通过什么方式连接的？</P><P>麻烦您具体说明一下遇到的问题，以方便帮助到您，谢谢。</P> Mon, 21 Jun 2021 09:39:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1097485#M245109 双鱼座鲨鱼 2021-06-21T09:39:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1098384#M245324 <P>我的苹果电脑是11.3的系统，hp smart用usb连接hp打印机女的时候一直在查找，就是加载不出来。连接也到位了，无线网信号很好，打印机也开了，就是一直在加载</P> Fri, 25 Jun 2021 08:07:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1098384#M245324 飞奔的迷你猪 2021-06-25T08:07:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1103124#M246176 <P>操作没问题但还是这样没连上</P> Tue, 20 Jul 2021 06:14:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1103124#M246176 123456789632147 2021-07-20T06:14:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1103411#M246228 <P>麻烦您提供一下操作过程截图，以方便找出问题，谢谢。</P> Wed, 21 Jul 2021 09:48:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1103411#M246228 双鱼座鲨鱼 2021-07-21T09:48:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1108074#M247165 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-08-13 下午6.12.47.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/61580i531E565ADE38DEAB/image-size/medium?v=v2&amp;px=400" role="button" title="截屏2021-08-13 下午6.12.47.png" alt="截屏2021-08-13 下午6.12.47.png" /></span></P><P> </P> Sun, 15 Aug 2021 12:43:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1108074#M247165 影zi踩着阳光 2021-08-15T12:43:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1108564#M247258 <P>请问您的打印机是什么型号的？</P><P>&nbsp;</P> Tue, 17 Aug 2021 08:59:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1108564#M247258 双鱼座鲨鱼 2021-08-17T08:59:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1109617#M247430 <P>我使用的是HP LaserJet P1008打印机。我的电脑是Apple M1 Macbook Air，使用系统是Mac OS 11.4 &nbsp;在官网上根据指引以下载驱动，一步步下载HP Smart，选择了USB方式添加打印机，却一直显示“USB未连接到打印机”。</P><P>但是我电脑本身是能检测到连接了打印机的。</P><P>请求帮助！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-08-23 上午12.11.40.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/62017i28792C617EE19365/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-08-23 上午12.11.40.png" alt="截屏2021-08-23 上午12.11.40.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-08-13 下午6.12.47.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/62018iB437117F049013DB/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-08-13 下午6.12.47.png" alt="截屏2021-08-13 下午6.12.47.png" /></span></P> Sun, 22 Aug 2021 23:54:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1109617#M247430 JohnnyTam 2021-08-22T23:54:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1110074#M247532 <P>安装HP Smart时总是显示没联网</P> Tue, 24 Aug 2021 12:19:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1110074#M247532 刚子12345 2021-08-24T12:19:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1110075#M247533 <P>显示Microsoft Store没有联网</P> Tue, 24 Aug 2021 12:22:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-wu-fa-lian-jie-dao-da-yin-ji/m-p/1110075#M247533 刚子12345 2021-08-24T12:22:01Z