https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DesignJet-T520-24-ying-cun-da-yin-ji-sheng-ji-gu-jian-hou-bu-neng-da-yin/m-p/1118028#M249161 <P>您 好</P><P>和打印机在哪里关系不大。</P><P>如果以上方法无法解决问题，建议联系当地维修中心具体检测一下。</P><P>给您 带来不便，敬请谅解。</P> Wed, 29 Sep 2021 09:44:44 GMT 双鱼座鲨鱼 2021-09-29T09:44:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DesignJet-T520-24-ying-cun-da-yin-ji-sheng-ji-gu-jian-hou-bu-neng-da-yin/m-p/1117198#M248975 <P>请问各位大神，公司的<FONT size="3">HP DesignJet T520 24 英寸打印机，以前的711墨盒用完了，买回来711B，打印机提示不能使用，联系客服，让升级固件。升级完最新固件后，打印机报错<FONT color="#FF0000">“打印机或墨水系统有问题。关闭然后打开打印机。如果问题继续存在，请联系HP”，<FONT color="#000000">墨盒全是新换的，可以保证是正品。谢谢大家~~</FONT></FONT></FONT></P> Sat, 25 Sep 2021 14:25:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DesignJet-T520-24-ying-cun-da-yin-ji-sheng-ji-gu-jian-hou-bu-neng-da-yin/m-p/1117198#M248975 白天瞌睡 2021-09-25T14:25:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DesignJet-T520-24-ying-cun-da-yin-ji-sheng-ji-gu-jian-hou-bu-neng-da-yin/m-p/1117378#M249033 <DIV><DIV><DIV><DIV><DIV><DIV><DIV>打印机或墨水系统有问题 ，一般是墨盒或者是打印头出现了问题 :</DIV></DIV></DIV></DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>排除墨盒问题的情况下，优先考虑打印头本身可能存在了问题&nbsp;&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>可以尝试进入到打印机二级菜单执行打印机硬复位操作&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV><DIV><DIV>进入二级菜单方法：在屏幕报错打印机或墨水系统有问题的状态下，长安住电源开关键15秒不松手，当屏幕显示support meun的时候在松开电源键&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>然后点击屏幕 support menu 进入菜单</DIV></DIV></DIV></DIV><DIV>​<SPAN style="font-family: inherit;">进入后，按向下的箭头找到3 reset menu ,然后点击右下角OK&nbsp;</SPAN></DIV><DIV><DIV><DIV><DIV>再继续按下箭头找到3.5 hard reset , 点击OK&nbsp;&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>进入后这里面需要输入密码：3746&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>输入方法是：上箭头输入数，右箭头是移到下一位&nbsp;</DIV><DIV><DIV><DIV><DIV><DIV>输入完成后，最后点击OK ,之后打印机会自动重新启动&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>重新启动后，打印机会重新设置，需要重新选择语言，国家，然后进行打印头校准操作&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>接下了就看打印头自动校准是否可以通过&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>如果还是报错打印机或墨水系统故障，最后尝试重新安装一下打印头&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV><DIV><DIV><DIV>打印机或墨水系统有问题的情况下，想重新安装打印头，只能是强行把电源线关机&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>关机之前，将4个墨盒都取出来，然后拔电源线关机&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>关机后打开上盖，手动将打印头从右侧拉出到中间位置&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>然后抬起打印头右侧的白色提手，取出打印头&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>用橡皮或者是干净的纸，清洁打印头背后绿色电路板上门的金黄色触点&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>然后重新安装回打印头，再把白色提手抬上去&nbsp;</DIV><DIV><DIV><DIV><DIV><DIV>最后安装上4个墨盒&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>再次关机重新启动打印机&nbsp;&nbsp;</DIV></DIV></DIV></DIV><DIV><DIV><DIV><DIV>如果问题依旧，后续考虑打印头故障了&nbsp;&nbsp;</DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV> Sun, 26 Sep 2021 09:42:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DesignJet-T520-24-ying-cun-da-yin-ji-sheng-ji-gu-jian-hou-bu-neng-da-yin/m-p/1117378#M249033 双鱼座鲨鱼 2021-09-26T09:42:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DesignJet-T520-24-ying-cun-da-yin-ji-sheng-ji-gu-jian-hou-bu-neng-da-yin/m-p/1117787#M249126 <P>谢谢大神，按照你说的方法都试了还是不行，是不是就可以确定是打印头的问题了？可是在更新固件之前，打印机还是正常的啊。还有一个问题就是打印机是在境外使用，会不会对打印机的使用有影响？</P> Tue, 28 Sep 2021 08:50:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DesignJet-T520-24-ying-cun-da-yin-ji-sheng-ji-gu-jian-hou-bu-neng-da-yin/m-p/1117787#M249126 白天瞌睡 2021-09-28T08:50:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DesignJet-T520-24-ying-cun-da-yin-ji-sheng-ji-gu-jian-hou-bu-neng-da-yin/m-p/1118028#M249161 <P>您 好</P><P>和打印机在哪里关系不大。</P><P>如果以上方法无法解决问题，建议联系当地维修中心具体检测一下。</P><P>给您 带来不便，敬请谅解。</P> Wed, 29 Sep 2021 09:44:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DesignJet-T520-24-ying-cun-da-yin-ji-sheng-ji-gu-jian-hou-bu-neng-da-yin/m-p/1118028#M249161 双鱼座鲨鱼 2021-09-29T09:44:44Z