https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M437dn-duo-gong-neng-da-yin-ji-she-zhi-mo-ming-qi-miao-diu-shi/m-p/1120480#M249591 <P>不仅仅纸张大小设置会丢失， 连网络IP 地址都会丢失， 自动变成DHCP ， 导致所有员工都无法打印。&nbsp;</P><P>IP 地址和 纸张大小 都要重新设置才可以。</P> Mon, 11 Oct 2021 06:32:46 GMT kevin-kevin 2021-10-11T06:32:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M437dn-duo-gong-neng-da-yin-ji-she-zhi-mo-ming-qi-miao-diu-shi/m-p/1120160#M249543 <P>打印机型号：HP LaserJet M437dn多功能企业网络打印机<BR />使用背景：能成功配置纸盒1为A4和纸盒2为A3，并成功打印；周1-5正常；<BR />问题描述：<BR />1. 周末放假两天回来后,纸盒1和纸盒2都莫名其妙变成初始设置,导致打印纸张方向出错；（多个周末都是如此，已经通过视频监控排除人为捣乱）配置都需要重新设置， 原因未知；<BR />2. 员工端环境：Windows 10</P> Sun, 10 Oct 2021 02:39:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M437dn-duo-gong-neng-da-yin-ji-she-zhi-mo-ming-qi-miao-diu-shi/m-p/1120160#M249543 kevin-kevin 2021-10-10T02:39:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M437dn-duo-gong-neng-da-yin-ji-she-zhi-mo-ming-qi-miao-diu-shi/m-p/1120441#M249572 <P>您 好</P><P>打印机纸盒设置方法：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1633928839316.png" style="width: 715px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64360i2901E07BC6BE4173/image-dimensions/715x386?v=v2" width="715" height="386" role="button" title="_0-1633928839316.png" alt="_0-1633928839316.png" /></span></P><P>重新设置完成后，建议您 周五下班后关闭打印机，周一再重新测试一下。</P><P>谢谢</P><P>&nbsp;</P> Mon, 11 Oct 2021 05:11:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M437dn-duo-gong-neng-da-yin-ji-she-zhi-mo-ming-qi-miao-diu-shi/m-p/1120441#M249572 双鱼座鲨鱼 2021-10-11T05:11:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M437dn-duo-gong-neng-da-yin-ji-she-zhi-mo-ming-qi-miao-diu-shi/m-p/1120480#M249591 <P>不仅仅纸张大小设置会丢失， 连网络IP 地址都会丢失， 自动变成DHCP ， 导致所有员工都无法打印。&nbsp;</P><P>IP 地址和 纸张大小 都要重新设置才可以。</P> Mon, 11 Oct 2021 06:32:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M437dn-duo-gong-neng-da-yin-ji-she-zhi-mo-ming-qi-miao-diu-shi/m-p/1120480#M249591 kevin-kevin 2021-10-11T06:32:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M437dn-duo-gong-neng-da-yin-ji-she-zhi-mo-ming-qi-miao-diu-shi/m-p/1120777#M249660 <P>您 好</P><P>建议您 联系维修中心具体检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Tue, 12 Oct 2021 08:52:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M437dn-duo-gong-neng-da-yin-ji-she-zhi-mo-ming-qi-miao-diu-shi/m-p/1120777#M249660 双鱼座鲨鱼 2021-10-12T08:52:06Z