https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1213yi-ti-ji-zhi-neng-da-yin-bu-neng-sao-miao/m-p/1120957#M249704 <P>&nbsp; 已按照回复下载HP easy start,但是在安装步骤中出现问题，总是在收集设备信息<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-10-13 上午11.24.17.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64480i7593F7988DD8BE63/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-10-13 上午11.24.17.png" alt="截屏2021-10-13 上午11.24.17.png" /></span></P> Wed, 13 Oct 2021 03:25:55 GMT Monica6910 2021-10-13T03:25:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1213yi-ti-ji-zhi-neng-da-yin-bu-neng-sao-miao/m-p/1120759#M249651 <P>1213多功能一体机，能打印，但是找不到扫描，下载了HP Smart说是打印机上的扫描仪不匹配，怎样解决</P> Tue, 12 Oct 2021 07:26:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1213yi-ti-ji-zhi-neng-da-yin-bu-neng-sao-miao/m-p/1120759#M249651 Monica6910 2021-10-12T07:26:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1213yi-ti-ji-zhi-neng-da-yin-bu-neng-sao-miao/m-p/1120792#M249666 <P>您 好</P><P>请下载并安装hp easy start</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_Start.app.zip" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_Start.app.zip</A></P><P>然后，通过hp easy start 更新hp easy scan，通过hp easy scan测试扫描，谢谢。</P> Tue, 12 Oct 2021 09:11:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1213yi-ti-ji-zhi-neng-da-yin-bu-neng-sao-miao/m-p/1120792#M249666 双鱼座鲨鱼 2021-10-12T09:11:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1213yi-ti-ji-zhi-neng-da-yin-bu-neng-sao-miao/m-p/1120957#M249704 <P>&nbsp; 已按照回复下载HP easy start,但是在安装步骤中出现问题，总是在收集设备信息<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2021-10-13 上午11.24.17.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64480i7593F7988DD8BE63/image-size/large?v=v2&amp;px=999" role="button" title="截屏2021-10-13 上午11.24.17.png" alt="截屏2021-10-13 上午11.24.17.png" /></span></P> Wed, 13 Oct 2021 03:25:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1213yi-ti-ji-zhi-neng-da-yin-bu-neng-sao-miao/m-p/1120957#M249704 Monica6910 2021-10-13T03:25:55Z