https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jia-zaiHP-Smart/m-p/1121746#M249885 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kimqhe_0-1634484075013.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64643iE3130C46A627AEEE/image-size/medium?v=v2&amp;px=400" role="button" title="kimqhe_0-1634484075013.png" alt="kimqhe_0-1634484075013.png" /></span></P><P>如何处理？</P> Sun, 17 Oct 2021 15:22:38 GMT kimqhe 2021-10-17T15:22:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jia-zaiHP-Smart/m-p/1121746#M249885 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="kimqhe_0-1634484075013.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64643iE3130C46A627AEEE/image-size/medium?v=v2&amp;px=400" role="button" title="kimqhe_0-1634484075013.png" alt="kimqhe_0-1634484075013.png" /></span></P><P>如何处理？</P> Sun, 17 Oct 2021 15:22:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jia-zaiHP-Smart/m-p/1121746#M249885 kimqhe 2021-10-17T15:22:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jia-zaiHP-Smart/m-p/1121774#M249889 <P>您 好</P><P>可以尝试重新安装打印机完整版驱动测试一下。</P><P>打开hp smart时，电脑一定要处于可以连接internet的状态下，并且不能设置代理 。</P><P>如果问题依旧，文件可以直接打印，扫描可以通过hp scan或下载&nbsp;hp scan and capture代替hp smart。</P><P>win10 微软商店搜索hp scan and capture即可下载 。</P><P>&nbsp;</P> Mon, 18 Oct 2021 01:54:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-jia-zaiHP-Smart/m-p/1121774#M249889 双鱼座鲨鱼 2021-10-18T01:54:19Z