https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1121789#M249893 <P>您 好</P><P>请问打印机使用的是普通A4纸吗？</P><P>麻烦您参考以下方法，重新装纸，重启打印机。</P><P>先测试复印是否正常，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1634524806502.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64651i0201C641FBF76B8F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1634524806502.png" alt="_0-1634524806502.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1634524815596.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64652iA73B65218C208145/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1634524815596.png" alt="_1-1634524815596.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 18 Oct 2021 02:44:35 GMT 双鱼座鲨鱼 2021-10-18T02:44:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1121717#M249881 <P>在使用了一次扫描仪后打印机就一直报卡纸问题，一直卡在一个队列中，按了【修复<STRONG>】</STRONG>按钮后里面传纸的轮值还是自动转，多按几次又会把纸吃进去，再按几次修复就传出来一张白纸，之后继续重复这个过程，每次都报卡纸错误，无法正常打印，惠普的自动诊断修复工具也无能为力。检查打印机里也没有异物、碎纸之类的。进纸轮也清理过了也没有灰啊啥的</P> Sun, 17 Oct 2021 11:14:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1121717#M249881 Krul 2021-10-17T11:14:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1121789#M249893 <P>您 好</P><P>请问打印机使用的是普通A4纸吗？</P><P>麻烦您参考以下方法，重新装纸，重启打印机。</P><P>先测试复印是否正常，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1634524806502.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64651i0201C641FBF76B8F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1634524806502.png" alt="_0-1634524806502.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1634524815596.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64652iA73B65218C208145/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1634524815596.png" alt="_1-1634524815596.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 18 Oct 2021 02:44:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1121789#M249893 双鱼座鲨鱼 2021-10-18T02:44:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1129945#M251621 <P>这个解决方案无法解决。</P><P>目前尝试过的解决方案如下：</P><P>1.检查机器内卡纸问题，无</P><P>2.重置打印机 无效</P><P>3.清理进纸轮，无效</P> Mon, 22 Nov 2021 14:03:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1129945#M251621 Krul 2021-11-22T14:03:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1129948#M251622 <P>复印也无法使用，用hp检查工具检查发现扫描仪无法连接且驱动错误，不知如何重置</P> Mon, 22 Nov 2021 14:05:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1129948#M251622 Krul 2021-11-22T14:05:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1130050#M251636 <P>您 好</P><P>请问打印机开机能否就绪 ？</P><P>复印时，机器有没有进纸的响声和动作？</P><P>如果不能复印，打印机面板显示什么？</P><P>麻烦您 具体操作一下，操作过程可以拍照发图片给我，谢谢。</P> Tue, 23 Nov 2021 03:28:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1130050#M251636 双鱼座鲨鱼 2021-11-23T03:28:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1130069#M251639 <P>无论做什么操作，都在打印机响几次，进纸轮转几下然后显示E和4轮流闪烁</P> Tue, 23 Nov 2021 04:40:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1130069#M251639 Krul 2021-11-23T04:40:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1130264#M251693 <P>您 好</P><P>麻烦您 检查一下打印头上门的盖子有没有压好。</P><P>同时，打开打印机检修门，右侧白色齿轮可以用手调整几次后，再重新测试。</P><P>如果问题依旧，建议维修。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1637735381408.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66711i427479500779A2A4/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1637735381408.png" alt="_0-1637735381408.png" /></span></P><P>&nbsp;</P> Wed, 24 Nov 2021 06:29:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-bao-ka-zhi-wen-ti/m-p/1130264#M251693 双鱼座鲨鱼 2021-11-24T06:29:50Z