https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122178#M249986 <P>有可能是系统权限问题</P> Tue, 19 Oct 2021 08:50:33 GMT 我爱我家839 2021-10-19T08:50:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122133#M249975 <P class="lia-align-left"><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="31634625165_.pic.jpg" style="width: 754px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64737iF68136272C03C08B/image-size/large?v=v2&amp;px=999" role="button" title="31634625165_.pic.jpg" alt="31634625165_.pic.jpg" /></span>苹果电脑升级到big sur之后，打印机可以打印复印，但不能扫描。</P> Tue, 19 Oct 2021 07:02:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122133#M249975 ss8888 2021-10-19T07:02:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122137#M249976 <P>您 好</P><P>如果打印机和电脑是通过usb方式直接连接的，可以尝试通过hp easy start更新打印机驱动及hp easy scan。</P><P>hp easy start下载链接：</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_Start.app.zip" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_Start.app.zip</A>&nbsp;</P> Tue, 19 Oct 2021 07:13:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122137#M249976 双鱼座鲨鱼 2021-10-19T07:13:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122139#M249977 <P>这个链接试过了，下载安装之后 还是一样的不能扫描</P> Tue, 19 Oct 2021 07:16:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122139#M249977 ss8888 2021-10-19T07:16:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122178#M249986 <P>有可能是系统权限问题</P> Tue, 19 Oct 2021 08:50:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122178#M249986 我爱我家839 2021-10-19T08:50:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122191#M249992 <P>不太会用苹果电脑，不知道该怎么处理<span class="lia-unicode-emoji" title=":大哭:">😭</span></P> Tue, 19 Oct 2021 09:11:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122191#M249992 ss8888 2021-10-19T09:11:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122387#M250037 <P>您 好</P><P>请问打印机和电脑是直接通过usb线连接的吗？</P><P>运行<SPAN>hp easy start操作过程 ，麻烦您 发截图给我，谢谢。</SPAN></P> Wed, 20 Oct 2021 06:58:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122387#M250037 双鱼座鲨鱼 2021-10-20T06:58:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122541#M250061 <P><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="81634782629_.pic.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64819iEC423565DAD5C537/image-size/medium?v=v2&amp;px=400" role="button" title="81634782629_.pic.jpg" alt="81634782629_.pic.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="21634781945_.pic.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64820iC81EE5B3C06863AF/image-size/medium?v=v2&amp;px=400" role="button" title="21634781945_.pic.jpg" alt="21634781945_.pic.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="91634782706_.pic.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64821iC038C2BCE7227EB3/image-size/medium?v=v2&amp;px=400" role="button" title="91634782706_.pic.jpg" alt="91634782706_.pic.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="41634782110_.pic.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64822iD30F9DCFE665B873/image-size/medium?v=v2&amp;px=400" role="button" title="41634782110_.pic.jpg" alt="41634782110_.pic.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="51634782224_.pic.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64823i22EC23644B52108A/image-size/medium?v=v2&amp;px=400" role="button" title="51634782224_.pic.jpg" alt="51634782224_.pic.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="101634783206_.pic.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64824i5AA6122523BFE262/image-size/medium?v=v2&amp;px=400" role="button" title="101634783206_.pic.jpg" alt="101634783206_.pic.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="111634783215_.pic.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64825i73BBB11D67763BEE/image-size/medium?v=v2&amp;px=400" role="button" title="111634783215_.pic.jpg" alt="111634783215_.pic.jpg" /></span>安装完之后，还是不能扫描，再打开hp easy start，依然提示要安装5.1</P> Thu, 21 Oct 2021 02:28:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ping-guo-dian-nao-sheng-ji-daobig-sur-zhi-hou-da-yin-ji-ke-yi-da-yin-fu-yin-dan-bu-neng-sao-miao/m-p/1122541#M250061 ss8888 2021-10-21T02:28:50Z