https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-wen-ti/m-p/1124522#M250406 <P>安装打印机后能打印机复印，但不能扫描，点击HP SCAN提示未找到HP LJ M127128 SCAN,请问怎么解决？</P> Fri, 29 Oct 2021 01:17:50 GMT luojie518168 2021-10-29T01:17:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-wen-ti/m-p/1124522#M250406 <P>安装打印机后能打印机复印，但不能扫描，点击HP SCAN提示未找到HP LJ M127128 SCAN,请问怎么解决？</P> Fri, 29 Oct 2021 01:17:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-wen-ti/m-p/1124522#M250406 luojie518168 2021-10-29T01:17:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-wen-ti/m-p/1124525#M250407 <P>您好</P><P>确认打印机和电脑之间的链接.数据线和网线不要同时连接,选择一种.</P><P>然后电脑中卸载驱动,卸载后,控制面板--卸载程序.hp开头的都给卸载掉(非hp电脑)</P><P>退出杀毒.360.管家之类的防护性软件,重新安装驱动程序,</P><P>安装成功后,扫描测试.</P> Fri, 29 Oct 2021 01:36:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-wen-ti/m-p/1124525#M250407 双鱼座鲨鱼 2021-10-29T01:36:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-wen-ti/m-p/1124683#M250455 <P>按照你的方法将软件全部卸载后重新安装还是不能扫描，只能打印及复印。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图00.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/65695iF9F434E7807CDAB9/image-size/large?v=v2&amp;px=999" role="button" title="截图00.png" alt="截图00.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图01.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/65696iCDBD50C1D2941B3A/image-size/large?v=v2&amp;px=999" role="button" title="截图01.png" alt="截图01.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图02.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/65697i8BD7A46847327962/image-size/large?v=v2&amp;px=999" role="button" title="截图02.png" alt="截图02.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图03.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/65698i4DF72386BD2F7627/image-size/large?v=v2&amp;px=999" role="button" title="截图03.png" alt="截图03.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图04.png" style="width: 367px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/65699iE0CB1D057531E606/image-size/large?v=v2&amp;px=999" role="button" title="截图04.png" alt="截图04.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图05.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/65700i75A872AF67808A66/image-size/large?v=v2&amp;px=999" role="button" title="截图05.png" alt="截图05.png" /></span></P> Sat, 30 Oct 2021 03:12:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-wen-ti/m-p/1124683#M250455 luojie518168 2021-10-30T03:12:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-wen-ti/m-p/1124933#M250487 <P>您好</P><P>从图片来看,电脑识别打印机有问题.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1635732576357.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/65756i68CDC8A0D8BFC904/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1635732576357.png" alt="_0-1635732576357.png" /></span></P><P>这3个选项,卸载,卸载后,卸载驱动,退出杀毒/360/管家之类的防护软件.</P><P>然后重新安装驱动程序再来测试.</P><P>数据线不要超过2米,中间不要有usb分线器,转接线之类的设备</P><P>电脑如果是台式机,数据线连接到主机背后,不要接在前置A口,</P><P>如果重新安装,识别的还是有问题,建议更换其他电脑来安装测试,排除当前系统.</P> Mon, 01 Nov 2021 02:12:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-sao-miao-wen-ti/m-p/1124933#M250487 双鱼座鲨鱼 2021-11-01T02:12:15Z