https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-2775-wu-fa-li-yongHP-Smart-sao-miao-he-da-yin-lian-jie-shi-WIFI/m-p/1126914#M250854 <P>&nbsp;</P><P>是产品的已知常见问题吗。看到京东有评论，这款打印机的 WIFI 打印不稳定是类似问题吗</P> Wed, 10 Nov 2021 04:21:18 GMT QIYI2021 2021-11-10T04:21:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-2775-wu-fa-li-yongHP-Smart-sao-miao-he-da-yin-lian-jie-shi-WIFI/m-p/1126814#M250840 <P>HP 2775 WIFI 无线连接，笔记本是联想小新Pro-13</P><P>&nbsp;</P><P>开启 HP Smart，经常出现“<STRONG>打印机状态未知</STRONG>”的惊叹号。因此无法使用 HP Smart 软件里面的打印和扫描功能。可能重启打印机电源十几次，能出现一次HP Smart获取到该打印机的状态。</P><P>&nbsp;</P><P>但是此时大部分情况下利用 windows 10 的 word 可以正常打印文档，说明windows 10和打印机 WIFI连接是正常的。</P><P>拨打客户电话，说建议用 USB 线连接，个人认为这个是敷衍方案，非解决问题。</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 10 Nov 2021 04:25:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-2775-wu-fa-li-yongHP-Smart-sao-miao-he-da-yin-lian-jie-shi-WIFI/m-p/1126814#M250840 QIYI2021 2021-11-10T04:25:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-2775-wu-fa-li-yongHP-Smart-sao-miao-he-da-yin-lian-jie-shi-WIFI/m-p/1126914#M250854 <P>&nbsp;</P><P>是产品的已知常见问题吗。看到京东有评论，这款打印机的 WIFI 打印不稳定是类似问题吗</P> Wed, 10 Nov 2021 04:21:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-2775-wu-fa-li-yongHP-Smart-sao-miao-he-da-yin-lian-jie-shi-WIFI/m-p/1126914#M250854 QIYI2021 2021-11-10T04:21:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-2775-wu-fa-li-yongHP-Smart-sao-miao-he-da-yin-lian-jie-shi-WIFI/m-p/1127845#M251009 <P>您好</P><P>单独找一部手机,.开启热点,当作WIFI,给打印机和电脑都连接到热点中,来使用测试,排除一下网络自身的问题.</P><P>如果连接手机WIFI没问题,考虑的还是当前的网络,给路由器的双拼混合关闭掉,打印机连接2.4g频段,.</P><P>&nbsp;</P><P>如果连接手机热点,也不行,考虑打印机自身问题.</P> Mon, 15 Nov 2021 04:15:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-2775-wu-fa-li-yongHP-Smart-sao-miao-he-da-yin-lian-jie-shi-WIFI/m-p/1127845#M251009 双鱼座鲨鱼 2021-11-15T04:15:27Z