https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-ultra-4729sao-miao-yi-bu-gong-zuo/m-p/1127560#M250983 <P>软件HP DJ 4720 series显示无法与扫描仪联系，但是win10自带的扫描仪可以正常扫描</P><P>所有的防火墙都处于关闭状态</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20211113145850.png" style="width: 567px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66228iB2DE43F56B82510D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20211113145850.png" alt="微信图片_20211113145850.png" /></span></P> Sat, 13 Nov 2021 07:13:37 GMT cesarelby 2021-11-13T07:13:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-ultra-4729sao-miao-yi-bu-gong-zuo/m-p/1127560#M250983 <P>软件HP DJ 4720 series显示无法与扫描仪联系，但是win10自带的扫描仪可以正常扫描</P><P>所有的防火墙都处于关闭状态</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20211113145850.png" style="width: 567px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66228iB2DE43F56B82510D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20211113145850.png" alt="微信图片_20211113145850.png" /></span></P> Sat, 13 Nov 2021 07:13:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-ultra-4729sao-miao-yi-bu-gong-zuo/m-p/1127560#M250983 cesarelby 2021-11-13T07:13:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-ultra-4729sao-miao-yi-bu-gong-zuo/m-p/1127946#M251048 <P>您好</P><P>自带扫描可以正常,说明机器硬件没问题.</P><P>是软件与扫描仪的通讯断开了,先点修复,若无效,卸载驱动,重新安装.</P><P>&nbsp;</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/COL63216/al-152104-1/DJ4720_Full_WebPack_40.11.1125.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/COL63216/al-152104-1/DJ4720_Full_WebPack_40.11.1125.exe</A></P><P>这个是全功能驱动,重新安装就可以.安装之前退出杀毒.360.管家一类的防护性软件.</P> Mon, 15 Nov 2021 08:18:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-ultra-4729sao-miao-yi-bu-gong-zuo/m-p/1127946#M251048 双鱼座鲨鱼 2021-11-15T08:18:27Z