https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-yun-fu-wu-wu-fa-shi-yong/m-p/1128148#M251097 <P>新购惠普打印机，使用后云服务显示连接正常，就是无法打印东西，致电售后客服一再推脱，问题始终无法得到解决</P> Tue, 16 Nov 2021 07:09:25 GMT h7788 2021-11-16T07:09:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-yun-fu-wu-wu-fa-shi-yong/m-p/1128148#M251097 <P>新购惠普打印机，使用后云服务显示连接正常，就是无法打印东西，致电售后客服一再推脱，问题始终无法得到解决</P> Tue, 16 Nov 2021 07:09:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-yun-fu-wu-wu-fa-shi-yong/m-p/1128148#M251097 h7788 2021-11-16T07:09:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-yun-fu-wu-wu-fa-shi-yong/m-p/1128151#M251099 <P>云服务连接显示正常，发送打印指令后，很久会收到打印失败回复，致电客服让耐心等待，问题始终无法得到解决，请教各路大神，可以解决方案？</P> Tue, 16 Nov 2021 07:19:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-yun-fu-wu-wu-fa-shi-yong/m-p/1128151#M251099 h7788 2021-11-16T07:19:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-yun-fu-wu-wu-fa-shi-yong/m-p/1128298#M251115 <P>您好</P><P>打印机的面板上按一下信息键"i"打印出自身的信息页.上面可以查看到打印机当前的网络状态和ip地址.</P><P>确认是否联网,是否有正确的ip地址.(数据线不要连接)</P><P>&nbsp;</P><P>如果网络连接的没问题,同一个网络内的手机或者电脑,打开浏览器,地址栏中输入打印机ip地址.能否进入打印机设置界面</P><P>如果可以进入--web服务--删除--启用--打印信息页,&nbsp;重新扫描二维码,再来打印测试</P><P>&nbsp;</P><P>如果无法进入,重启/重置路由器,再来测试.</P><P>&nbsp;</P><P>过程中,有任何报错,截图发给我,谢谢.</P> Wed, 17 Nov 2021 01:40:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-yun-fu-wu-wu-fa-shi-yong/m-p/1128298#M251115 双鱼座鲨鱼 2021-11-17T01:40:51Z