https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-stmar-wu-fa-qi-dong/m-p/1128685#M251191 <P>打开smart时，出现“</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lj0727_0-1637229927774.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66475iA250B7F6A8552CAE/image-size/medium?v=v2&amp;px=400" role="button" title="lj0727_0-1637229927774.png" alt="lj0727_0-1637229927774.png" /></span></P><P>&nbsp;</P><P>”，单位需要用VPN，现在打印机能打印，不能扫描怎么处理？</P> Thu, 18 Nov 2021 10:06:04 GMT lj0727 2021-11-18T10:06:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-stmar-wu-fa-qi-dong/m-p/1128685#M251191 <P>打开smart时，出现“</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lj0727_0-1637229927774.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66475iA250B7F6A8552CAE/image-size/medium?v=v2&amp;px=400" role="button" title="lj0727_0-1637229927774.png" alt="lj0727_0-1637229927774.png" /></span></P><P>&nbsp;</P><P>”，单位需要用VPN，现在打印机能打印，不能扫描怎么处理？</P> Thu, 18 Nov 2021 10:06:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-stmar-wu-fa-qi-dong/m-p/1128685#M251191 lj0727 2021-11-18T10:06:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-stmar-wu-fa-qi-dong/m-p/1128832#M251225 <P>您好</P><P>先测试机器的复印,确认一下硬件是否正常</P><P>如果复印没问题,卸载掉驱动重新安装全功能驱动</P><P>&nbsp;</P><P><A href="https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laserjet-pro-mfp-m126-series/5396665/model/5303408/swItemId/Im-124819-8" target="_blank">https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laserjet-pro-mfp-m126-series/5396665/model/5303408/swItemId/Im-124819-8</A></P><P>下载这个来安装,安装成功后,电脑中,开始--程序--hp文件夹--hp&nbsp;扫描.</P> Fri, 19 Nov 2021 03:38:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-stmar-wu-fa-qi-dong/m-p/1128832#M251225 双鱼座鲨鱼 2021-11-19T03:38:23Z