https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1131911#M252062 <P>您 好</P><P>如果还有其它w11系统，建议更换电脑测试一下。</P><P>谢谢</P> Thu, 02 Dec 2021 06:31:27 GMT 双鱼座鲨鱼 2021-12-02T06:31:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1129019#M251281 <P>1、LaserJet Pro MFP M227fdw 办公室公用打印机，打印机与路由器之间网线连接，除Win11无法打印外，其他同事Win7/10系统均可以正常使用该打印机</P><P>2、Win10系统下设置-蓝牙和其他设备-打印机和扫描仪-添加打印机和扫描仪-添加设备，可以发现该打印机，并可以正常添加该打印机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Simple__0-1637395545730.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66553iD75A3C54F277863C/image-size/medium?v=v2&amp;px=400" role="button" title="Simple__0-1637395545730.png" alt="Simple__0-1637395545730.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Simple__1-1637395588353.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66554iBF05068CBE0DFFE2/image-size/medium?v=v2&amp;px=400" role="button" title="Simple__1-1637395588353.png" alt="Simple__1-1637395588353.png" /></span></P><P>3、添加完成后，点击打印测试页，无反应</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Simple__2-1637395708654.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66555iFFD0B72217996975/image-size/medium?v=v2&amp;px=400" role="button" title="Simple__2-1637395708654.png" alt="Simple__2-1637395708654.png" /></span></P><P>4、使用Window自带扫描应用，可以正常扫描</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Simple__3-1637395757137.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66556i4E2B49DFFBFDBED2/image-size/medium?v=v2&amp;px=400" role="button" title="Simple__3-1637395757137.png" alt="Simple__3-1637395757137.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Simple__4-1637395933272.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66557i984EDF8EA4A948F5/image-size/medium?v=v2&amp;px=400" role="button" title="Simple__4-1637395933272.png" alt="Simple__4-1637395933272.png" /></span></P><P>5、使用Office、WPS打印文档，可以选择该打印机，无法实现打印</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Simple__5-1637396142218.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66558iEBCAB5FB4ACFF07A/image-size/medium?v=v2&amp;px=400" role="button" title="Simple__5-1637396142218.png" alt="Simple__5-1637396142218.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Simple__6-1637396241956.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66559iC2EB8735A9FDAA80/image-size/medium?v=v2&amp;px=400" role="button" title="Simple__6-1637396241956.png" alt="Simple__6-1637396241956.png" /></span></P><P>6、使用HP Smart可以实现打印、扫描功能</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Simple__7-1637397417436.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66560iB0773B193CCD7415/image-size/medium?v=v2&amp;px=400" role="button" title="Simple__7-1637397417436.png" alt="Simple__7-1637397417436.png" /></span></P><P>诉求：希望在WPS、Office里可以直接实现打印功能，否则很不方便</P><P>希望有明确的解决方案</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 20 Nov 2021 08:38:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1129019#M251281 Simple_水瓶 2021-11-20T08:38:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1129817#M251598 <P>您好</P><P>下载通用驱动来安装测试一下.</P><P><A href="https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laserjet-pro-mfp-m227-series/9365384/swItemId/ds-99374-25" target="_blank">https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laserjet-pro-mfp-m227-series/9365384/swItemId/ds-99374-25</A></P><P>下载后,解压缩到当前文件夹,会解压出一堆文件,不要双击运行.</P><P>电脑中,控制面板--查看设备和打印机--添加打印机--我所需的打印机未列出--通过手动添加本地打印机--选择对应的ip地址的端口,如果没有,添加端口&nbsp; standard&nbsp;tcp/ip--从磁盘安装,浏览到解压缩好的文件夹,根目录下,选择任意一个文件,安装到完成,然后来打印测试.</P> Mon, 22 Nov 2021 05:30:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1129817#M251598 双鱼座鲨鱼 2021-11-22T05:30:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1131402#M251917 <P>1、已按照要求下载通用驱动，通用驱动安装完成后，在最后一个页面，可以打印测试页</P><P>2、使用WPS，仍无法打印，过程如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Simple__0-1638253428653.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66985iBA11F582ED9753AD/image-size/medium?v=v2&amp;px=400" role="button" title="Simple__0-1638253428653.png" alt="Simple__0-1638253428653.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Simple__1-1638253461452.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/66986i8414AA172D658118/image-size/medium?v=v2&amp;px=400" role="button" title="Simple__1-1638253461452.png" alt="Simple__1-1638253461452.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 30 Nov 2021 06:26:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1131402#M251917 Simple_水瓶 2021-11-30T06:26:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1131627#M251993 <P>您 好</P><P>请问使用通用驱动，打印pdf或记事本文件打印是否正常？</P><P>如果只是wps不能打印，建议更换其它版本的wps重新安装测试，谢谢。</P> Wed, 01 Dec 2021 05:55:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1131627#M251993 双鱼座鲨鱼 2021-12-01T05:55:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1131646#M252006 <P>1、使用通用驱动，打印PDF/记事本文件，无法打印</P><P>2、使用M227fdw驱动，打印PDF/记事本文件，无法打印</P><P>3、使用HP Smart软件，无论是通用驱动，还是M227fdw驱动，都可以实现打印</P><P>4、尝试不同版本的WPS，包括Office2019（正版），都是无法打印的</P> Wed, 01 Dec 2021 06:55:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1131646#M252006 Simple_水瓶 2021-12-01T06:55:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1131911#M252062 <P>您 好</P><P>如果还有其它w11系统，建议更换电脑测试一下。</P><P>谢谢</P> Thu, 02 Dec 2021 06:31:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1131911#M252062 双鱼座鲨鱼 2021-12-02T06:31:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1131916#M252065 <P>使用另外一台WIN11笔记本电脑，问题一样，同样无法通过通用驱动/M227fdw驱动直接打印，也要借助HP Smart软件</P><P><STRONG>希望你们能好好测试一下，通过HP Smart可以打印，说明通讯问题不大，为什么直接打印就不行，是不是你们的驱动和Win11不兼容，这个急需解决</STRONG></P> Thu, 02 Dec 2021 06:44:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1131916#M252065 Simple_水瓶 2021-12-02T06:44:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1243035#M275766 <P>这个问题现在还没解决吗？？都2023年7月份了，我还是碰上同样的问题！</P> Wed, 12 Jul 2023 09:27:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1243035#M275766 IT郭哥 2023-07-12T09:27:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1243051#M275772 <P>您好</P><P>请参考下图，关闭snmp后，重新测试，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="snmp2.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94023iED02E0CB29FB4212/image-size/medium?v=v2&amp;px=400" role="button" title="snmp2.png" alt="snmp2.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="snmp.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94024iF7A9BE29B1A66508/image-size/medium?v=v2&amp;px=400" role="button" title="snmp.jpg" alt="snmp.jpg" /></span></P> Wed, 12 Jul 2023 10:20:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Win11-M227fdw-zheng-chang-an-zhuang-qu-dong-ke-yi-shi-xian-sao-miao-wu-fa-da-yin/m-p/1243051#M275772 双鱼座鲨鱼 2023-07-12T10:20:55Z