https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/793500#M252649 <P>&nbsp;您好，以下方法可以操作一下，谢谢</P><P>1 检查驱动程序是否安装完整（即：开始菜单――所有程序――Hewlett-Packard――Hp 128&nbsp;,展开以后应该有扫</P><P>描图标） ，如果扫描软件没有安装上，请从添加删除程序中将现有驱动程序卸载，重新运行光盘安装；</P><P>2 检查电脑背后是否连接了其他成像设备，如果连接了，建议先去掉其他成像设备以后再扫描测试；</P><P>3 检查电脑里面是否安装了其他成像设备的驱动程序；</P><P>注意： 同一台电脑不建议同时安装多台扫描仪或者多功能一体机的驱动程序，以避免冲突</P><P>4 换控制面板下面的扫描仪和照相机向导扫描测试；</P><P>5 建议关闭防火墙和杀毒软件以后再扫描测试；</P><P>6在计算机管理-服务里面重启 Windows Image Acquisition (WIA)服务测试，然后 从添加删除程序下面，将驱动程序完整卸载，重新启动电脑以后运新光盘重新安装驱动程序；</P><P>7 建议到网站 <A href="http://www.hp.com.cn" target="_blank">www.hp.com.cn</A> 下载最新版本的驱动程序安装测试；</P><P>8 重做操作系统或者换电脑安装驱动程序以后再测试；</P> Mon, 05 Sep 2016 07:03:04 GMT 双鱼座鲨鱼 2016-09-05T07:03:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179709#M252639 <P>&nbsp;</P><P>&nbsp;</P><P>点击HP Scan 出现如下提示：</P><P><IMG title="(O)~KSNH@@G3UP20P@$5P)S.jpg" src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/11164iE6ED8275F82E0071/image-size/original?v=mpbl-1&amp;px=-1" alt="" border="0" /></P> Fri, 21 Nov 2014 08:52:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179709#M252639 丫丫0229 2014-11-21T08:52:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179724#M252640 <P>是如何安装驱动的？</P> Fri, 21 Nov 2014 09:20:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179724#M252640 hq2852 2014-11-21T09:20:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179727#M252641 <P>断开连接线安装的 &nbsp;提示连接时才连接的，不过在此之前没有断开连接线安装过一次，后来卸载了重安的。</P> Fri, 21 Nov 2014 09:23:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179727#M252641 丫丫0229 2014-11-21T09:23:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179757#M252642 <P>可以尝试使用系统自带的软件“从扫描仪或照相机”，如果也是无法扫描，建议重装驱动</P> Fri, 21 Nov 2014 12:44:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179757#M252642 KevinL 2014-11-21T12:44:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179844#M252643 <P>不要用驱动带的那个扫描 用系统自带的扫描工具试一试</P> Sun, 23 Nov 2014 02:04:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179844#M252643 邯郸维修 2014-11-23T02:04:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179895#M252644 <P>&nbsp;</P><P>也不行……</P><P><IMG title="S6WZA~HO&amp;#125;Z&amp;#125;YN4)G2U[[{E4.jpg" src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/11181iD5DCDA8049E996C3/image-size/original?v=mpbl-1&amp;px=-1" alt="S6WZA~HO}Z}YN4)G2U[[{E4.jpg" border="0" /></P> Sun, 23 Nov 2014 12:31:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179895#M252644 丫丫0229 2014-11-23T12:31:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179952#M252645 <P>在设备管理器中，有没有图像设备？</P> Sun, 23 Nov 2014 15:19:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/179952#M252645 Lindj 2014-11-23T15:19:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/180033#M252646 <P><IMG title="B85{H2178NY){DRLN]O)A&amp;#125;1.jpg" src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/11192i95520FF4873006F0/image-size/original?v=mpbl-1&amp;px=-1" alt="B85{H2178NY){DRLN]O)A}1.jpg" border="0" />是这样的…………</P> Tue, 25 Nov 2014 01:51:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/180033#M252646 丫丫0229 2014-11-25T01:51:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/180403#M252647 <P>这个提示驱动没有安装正确，还是需要重新安装驱动的</P> Fri, 28 Nov 2014 04:09:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/180403#M252647 hq2852 2014-11-28T04:09:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/180479#M252648 <P>检查下扫描服务是否正常开启</P> Fri, 28 Nov 2014 13:31:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/180479#M252648 Lindj 2014-11-28T13:31:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/793500#M252649 <P>&nbsp;您好，以下方法可以操作一下，谢谢</P><P>1 检查驱动程序是否安装完整（即：开始菜单――所有程序――Hewlett-Packard――Hp 128&nbsp;,展开以后应该有扫</P><P>描图标） ，如果扫描软件没有安装上，请从添加删除程序中将现有驱动程序卸载，重新运行光盘安装；</P><P>2 检查电脑背后是否连接了其他成像设备，如果连接了，建议先去掉其他成像设备以后再扫描测试；</P><P>3 检查电脑里面是否安装了其他成像设备的驱动程序；</P><P>注意： 同一台电脑不建议同时安装多台扫描仪或者多功能一体机的驱动程序，以避免冲突</P><P>4 换控制面板下面的扫描仪和照相机向导扫描测试；</P><P>5 建议关闭防火墙和杀毒软件以后再扫描测试；</P><P>6在计算机管理-服务里面重启 Windows Image Acquisition (WIA)服务测试，然后 从添加删除程序下面，将驱动程序完整卸载，重新启动电脑以后运新光盘重新安装驱动程序；</P><P>7 建议到网站 <A href="http://www.hp.com.cn" target="_blank">www.hp.com.cn</A> 下载最新版本的驱动程序安装测试；</P><P>8 重做操作系统或者换电脑安装驱动程序以后再测试；</P> Mon, 05 Sep 2016 07:03:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-MFP-M128fp-ke-yi-fa-chuan-zhen-fu-yin-bu-neng-sao-miao/m-p/793500#M252649 双鱼座鲨鱼 2016-09-05T07:03:04Z