https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Scanjet-Pro-2500f1-sao-miao-yi-guan-bi-hou-zhong-xin-da-kai-sao-miao-ruan-jian-wu-fa-zhao-dao-she-bei/m-p/1139136#M253565 <P>您好</P><P>从故障描述来看，可以先考虑是否与通讯质量有关。</P><P>如果电脑是台式机，请使用机器后面的usb2.0端口。</P><P>如果是笔记本，使用2.0usb端口，不要使用3.0usb。</P><P>同时有条件，建议使用1米左右的usb线。</P><P>谢谢</P> Mon, 10 Jan 2022 09:13:10 GMT 双鱼座鲨鱼 2022-01-10T09:13:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Scanjet-Pro-2500f1-sao-miao-yi-guan-bi-hou-zhong-xin-da-kai-sao-miao-ruan-jian-wu-fa-zhao-dao-she-bei/m-p/1138152#M253364 <P><SPAN class="">HP Scanjet Pro 2500f1 扫描</SPAN>仪，操作系统win11家庭版。安装好官网的4个驱动后，再用usb线连接电脑。驱动刚安装后使用没有问题。但设置两小时不用后自动关闭，再次打开后扫描软件无法找到设备，只能卸载了重装驱动。系统管理和扫描仪工具实用程序可以可以看到设备。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="001.png" style="width: 549px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68443iCF37237A96BD69D5/image-size/large?v=v2&amp;px=999" role="button" title="001.png" alt="001.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="002.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68444i7F33379A253EA28B/image-size/large?v=v2&amp;px=999" role="button" title="002.png" alt="002.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="003.png" style="width: 681px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68445i1A7695F2126C9540/image-size/large?v=v2&amp;px=999" role="button" title="003.png" alt="003.png" /></span></P> Wed, 05 Jan 2022 00:28:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Scanjet-Pro-2500f1-sao-miao-yi-guan-bi-hou-zhong-xin-da-kai-sao-miao-ruan-jian-wu-fa-zhao-dao-she-bei/m-p/1138152#M253364 辰农 2022-01-05T00:28:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Scanjet-Pro-2500f1-sao-miao-yi-guan-bi-hou-zhong-xin-da-kai-sao-miao-ruan-jian-wu-fa-zhao-dao-she-bei/m-p/1138155#M253367 <P>您 好</P><P>麻烦您 在hp scan无法打开时，重新打开电脑的设备管理器--图像设备，发图片给我，谢谢。</P> Wed, 05 Jan 2022 01:18:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Scanjet-Pro-2500f1-sao-miao-yi-guan-bi-hou-zhong-xin-da-kai-sao-miao-ruan-jian-wu-fa-zhao-dao-she-bei/m-p/1138155#M253367 双鱼座鲨鱼 2022-01-05T01:18:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Scanjet-Pro-2500f1-sao-miao-yi-guan-bi-hou-zhong-xin-da-kai-sao-miao-ruan-jian-wu-fa-zhao-dao-she-bei/m-p/1138394#M253421 <P>您好：帖子里图1、图2就是“HP ScanJet Pro 2500 f1 Scan”软件找不到设备后的截图</P> Thu, 06 Jan 2022 02:28:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Scanjet-Pro-2500f1-sao-miao-yi-guan-bi-hou-zhong-xin-da-kai-sao-miao-ruan-jian-wu-fa-zhao-dao-she-bei/m-p/1138394#M253421 辰农 2022-01-06T02:28:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Scanjet-Pro-2500f1-sao-miao-yi-guan-bi-hou-zhong-xin-da-kai-sao-miao-ruan-jian-wu-fa-zhao-dao-she-bei/m-p/1139136#M253565 <P>您好</P><P>从故障描述来看，可以先考虑是否与通讯质量有关。</P><P>如果电脑是台式机，请使用机器后面的usb2.0端口。</P><P>如果是笔记本，使用2.0usb端口，不要使用3.0usb。</P><P>同时有条件，建议使用1米左右的usb线。</P><P>谢谢</P> Mon, 10 Jan 2022 09:13:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Scanjet-Pro-2500f1-sao-miao-yi-guan-bi-hou-zhong-xin-da-kai-sao-miao-ruan-jian-wu-fa-zhao-dao-she-bei/m-p/1139136#M253565 双鱼座鲨鱼 2022-01-10T09:13:10Z