https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1139558#M253669 <P>之前用着一切正常，也没做什么设置更改，但就是突然有一天就无法打印了，然后提示如下图，不知道怎么办，现在无法打印文件，求帮助！！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20220112140913.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68698iA78E80847F819DD8/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20220112140913.png" alt="微信图片_20220112140913.png" /></span></P> Wed, 12 Jan 2022 06:11:48 GMT sherman 2022-01-12T06:11:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1139558#M253669 <P>之前用着一切正常，也没做什么设置更改，但就是突然有一天就无法打印了，然后提示如下图，不知道怎么办，现在无法打印文件，求帮助！！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20220112140913.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68698iA78E80847F819DD8/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20220112140913.png" alt="微信图片_20220112140913.png" /></span></P> Wed, 12 Jan 2022 06:11:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1139558#M253669 sherman 2022-01-12T06:11:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1139579#M253673 <P>您 好</P><P>请先确认复印功能是否正常。</P><P>如果是网络连接打印机，请在打印机面板--设置--报告--网络配置页。</P><P>然后将网络配置页拍照，发图片给我，谢谢。</P> Wed, 12 Jan 2022 07:16:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1139579#M253673 双鱼座鲨鱼 2022-01-12T07:16:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1139582#M253674 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68708iC64976EF9B27BDFF/image-size/large?v=v2&amp;px=999" role="button" title="11.jpg" alt="11.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68709i8B18519B2E6DAA07/image-size/large?v=v2&amp;px=999" role="button" title="12.jpg" alt="12.jpg" /></span></P> Wed, 12 Jan 2022 07:29:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1139582#M253674 sherman 2022-01-12T07:29:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1139796#M253703 <P>您 好</P><P>麻烦您 在电脑上打开一个浏览器，地址栏输入：192.168.1.5</P><P>回车</P><P>确认电脑能否访问打印机web，谢谢。</P> Thu, 13 Jan 2022 06:57:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1139796#M253703 双鱼座鲨鱼 2022-01-13T06:57:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1139808#M253706 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sherman_0-1642058690383.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68783i0AFA707E34BD90B0/image-size/medium?v=v2&amp;px=400" role="button" title="sherman_0-1642058690383.png" alt="sherman_0-1642058690383.png" /></span></P><P>&nbsp;</P> Thu, 13 Jan 2022 07:25:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1139808#M253706 sherman 2022-01-13T07:25:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1140030#M253776 <P>您好</P><P>从操作过程来看，电脑和打印机通讯应该是正常的。</P><P>可以尝试在hp smart中重新添加打印机测试一下，谢谢。</P><P>&nbsp;</P> Fri, 14 Jan 2022 08:18:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1140030#M253776 双鱼座鲨鱼 2022-01-14T08:18:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1140313#M253815 <P>不行啊，很明显，我第一个给你发的贴子，就是hp smart 连接不上的提示，还有没其他建议方法？或者说，具体一点的操作，是我的连接方式有问题？</P> Mon, 17 Jan 2022 00:30:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1140313#M253815 sherman 2022-01-17T00:30:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1140432#M253863 <P>您好</P><P>建议您删除hp smart，重新安装hp smart，重新添加打印机测试。</P><P>如下图：点击微软商店，输入 hp smart即可下载 hp smart应用，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1642407594843.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68881i33CF3FA12BC04DE1/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1642407594843.png" alt="_0-1642407594843.png" /></span></P><P>&nbsp;</P> Mon, 17 Jan 2022 08:20:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/quot-zhen-duan-he-xiu-fu-quot-zhao-bu-dao-nin-de-da-yin-ji/m-p/1140432#M253863 双鱼座鲨鱼 2022-01-17T08:20:29Z