https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140579#M253899 <P><SPAN>配置报告里面显示有5位数的服务ID，也启动了驱动中的双向支持，但还是不能打印和扫描，打印机硬件信息也没有，服务ID和页数不可用。现在的问题是可以复印，不能打印和扫描，点击打印文档就挂起，感觉打印机和电脑不能联通，数据线换个电脑又可以打印。开始以为是电脑系统问题，昨天重装了系统结果还是一样的。前天电脑出现一个提示“</SPAN><FONT size="4"><SPAN class="">硬件Id丢失,windows无法识别.......</SPAN></FONT><SPAN>”与这个有关系吗？怎么解决呢？谢谢</SPAN></P> Tue, 18 Jan 2022 02:22:18 GMT stgg818 2022-01-18T02:22:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1121881#M249918 <P>打印机设置中关于，出现<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dingtalk_20211018145712.jpg" style="width: 658px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64672iED26D6E40070F111/image-size/large?v=v2&amp;px=999" role="button" title="Dingtalk_20211018145712.jpg" alt="Dingtalk_20211018145712.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图片1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/64673i040E362B40673551/image-size/large?v=v2&amp;px=999" role="button" title="图片1.png" alt="图片1.png" /></span></P> Mon, 18 Oct 2021 06:59:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1121881#M249918 颗南 2021-10-18T06:59:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1121896#M249920 <P>您 好</P><P>请在打印机就绪的时候，按一下ok键，然后按方向键找到report菜单，按ok键进入，然后按方向键找到config report ,按ok键就开始打印了。</P><P>然后在配置页上确认一下打印页数，谢谢。</P> Mon, 18 Oct 2021 07:09:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1121896#M249920 双鱼座鲨鱼 2021-10-18T07:09:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140043#M253786 <P>大神，按照你的方法做了，打印出来的测试页，电脑发出的打印还是没反应啊</P> Fri, 14 Jan 2022 08:47:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140043#M253786 stgg818 2022-01-14T08:47:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140414#M253856 <P>您 好</P><P>麻烦您 在电脑的控制面板--设备和打印机--找到打印机图标。（确认打印机是否处于就绪状态）</P><P>右击打印机图标--打印机属性--端口，找到前面带√号的端口，发图片给我，谢谢。</P> Mon, 17 Jan 2022 07:31:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140414#M253856 双鱼座鲨鱼 2022-01-17T07:31:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140464#M253877 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="stgg818_0-1642411034965.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68885iBBE7F2885DAABD94/image-size/medium?v=v2&amp;px=400" role="button" title="stgg818_0-1642411034965.png" alt="stgg818_0-1642411034965.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="stgg818_1-1642411051810.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68886iE934D7E6E651F206/image-size/medium?v=v2&amp;px=400" role="button" title="stgg818_1-1642411051810.png" alt="stgg818_1-1642411051810.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="stgg818_2-1642411069502.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68887i526DCA503B72F786/image-size/medium?v=v2&amp;px=400" role="button" title="stgg818_2-1642411069502.png" alt="stgg818_2-1642411069502.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="stgg818_3-1642411081424.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68888iA4CDC9411789B4C6/image-size/medium?v=v2&amp;px=400" role="button" title="stgg818_3-1642411081424.png" alt="stgg818_3-1642411081424.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 17 Jan 2022 09:18:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140464#M253877 stgg818 2022-01-17T09:18:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140475#M253878 <P>服务ID可以通过打印配置报告查看一下，是否获取到。</P> <P>如果没有获取到，建议下载完成驱动程序，重新安装，打印几页，应该就可以了。</P> <P>如果配置报告里面显示了服务ID，但是驱动中没有显示，建议启动驱动中的双向支持看看。</P> Mon, 17 Jan 2022 09:38:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140475#M253878 Tsingddi 2022-01-17T09:38:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140579#M253899 <P><SPAN>配置报告里面显示有5位数的服务ID，也启动了驱动中的双向支持，但还是不能打印和扫描，打印机硬件信息也没有，服务ID和页数不可用。现在的问题是可以复印，不能打印和扫描，点击打印文档就挂起，感觉打印机和电脑不能联通，数据线换个电脑又可以打印。开始以为是电脑系统问题，昨天重装了系统结果还是一样的。前天电脑出现一个提示“</SPAN><FONT size="4"><SPAN class="">硬件Id丢失,windows无法识别.......</SPAN></FONT><SPAN>”与这个有关系吗？怎么解决呢？谢谢</SPAN></P> Tue, 18 Jan 2022 02:22:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140579#M253899 stgg818 2022-01-18T02:22:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140653#M253915 <P>老师你好，现在打印机可以扫描了，但是仍不能打印，怎么解决呢？文档也没显示挂起就是不打印。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="stgg818_0-1642495870250.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68914i336B75A5922ED573/image-size/medium?v=v2&amp;px=400" role="button" title="stgg818_0-1642495870250.png" alt="stgg818_0-1642495870250.png" /></span></P><P>&nbsp;</P> Tue, 18 Jan 2022 08:52:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140653#M253915 stgg818 2022-01-18T08:52:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140798#M253942 <P>您好</P><P>当打印机和电脑连接，打印机处于就绪状态时，打开电脑的设备管理器--通用串行总线控制器。</P><P>确认其中是否有与打印机相关的选项，例如：usb打印支持等，方便的话，可以发图片给我，谢谢。</P> Wed, 19 Jan 2022 03:06:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1140798#M253942 双鱼座鲨鱼 2022-01-19T03:06:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1156335#M257075 <P>laserjet M1136MFP，扫描可以，不能打印，显示服务ID不可用，页数不可用</P> Mon, 11 Apr 2022 05:31:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1156335#M257075 紫水晶 2022-04-11T05:31:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1156597#M257141 <P>您好</P><P>建议您重新安装打印机驱动后，重新测试打印。</P><P>也可以尝试手动添加hp laserjet p1108驱动测试一下，方法：</P><P>1 下载hp laserjet p1108驱动并解压成一个文件夹</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037_1.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037_1.exe</A><BR />2 手动添加hp laserjet p1108驱动</P><P>控制面板——设备和打印机——添加打印机——我需要的打印机不在列表中——通过手动——使用以下端口——端口选择usb ——从磁盘安装——浏览到打印机驱动文件夹选.inf后缀文件——打开，确定——下一步直到完成</P><P>用p1108打印测试，谢谢</P> Tue, 12 Apr 2022 02:41:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-jin-xian-shi-fu-wuID-he-ye-shu-bu-ke-yong/m-p/1156597#M257141 双鱼座鲨鱼 2022-04-12T02:41:31Z