https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1141026#M253993 <P>您好</P><P>麻烦您重新下载并安装英文版驱动测试一下，谢谢。</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/ST790/HPEasyStart-13.4.8-ST790_55_3_5043_2_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/ST790/HPEasyStart-13.4.8-ST790_55_3_5043_2_Webpack.exe</A></P><P>&nbsp;</P> Thu, 20 Jan 2022 06:58:44 GMT 双鱼座鲨鱼 2022-01-20T06:58:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1140807#M253946 <P>HP Smart Tank 798 双面（手动）扫描后不自动对页面排序，页面很多的时候手工排序工作量很大。办公室有一台HP LaserJet Pro MFP M227fdw也是手动双面扫描，但文档背面扫描完成后自动就把页面顺序排好了，很方便。</P><P>&nbsp;</P><P>另外，操作系统是win11的时候，798的HP Scan运行比较慢，也不能够用拖动的方式改变页面的顺序。</P> Wed, 19 Jan 2022 03:33:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1140807#M253946 swall 2022-01-19T03:33:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1140846#M253954 <P>您好</P><P>麻烦您提供一下操作过程的截图，以方便确认问题。</P><P>谢谢</P> Wed, 19 Jan 2022 06:04:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1140846#M253954 双鱼座鲨鱼 2022-01-19T06:04:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1140898#M253964 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-01-19 221752.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68954iAD30391BBCF36132/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图 2022-01-19 221752.png" alt="屏幕截图 2022-01-19 221752.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-01-19 221847.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68955iA0AD9B3E1EE89FDB/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图 2022-01-19 221847.png" alt="屏幕截图 2022-01-19 221847.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-01-19 222138.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68956i9C32136AFC7B90CE/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图 2022-01-19 222138.png" alt="屏幕截图 2022-01-19 222138.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-01-19 223402.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68957i5E0DC02FAF2357C8/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图 2022-01-19 223402.png" alt="屏幕截图 2022-01-19 223402.png" /></span></P><P> </P><P>建议你们工程师亲自操作一下HP Smart Tank 798 的双面扫描。</P> Wed, 19 Jan 2022 14:46:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1140898#M253964 swall 2022-01-19T14:46:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1141026#M253993 <P>您好</P><P>麻烦您重新下载并安装英文版驱动测试一下，谢谢。</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/ST790/HPEasyStart-13.4.8-ST790_55_3_5043_2_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/ST790/HPEasyStart-13.4.8-ST790_55_3_5043_2_Webpack.exe</A></P><P>&nbsp;</P> Thu, 20 Jan 2022 06:58:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1141026#M253993 双鱼座鲨鱼 2022-01-20T06:58:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1141127#M254014 <P>我卸载了HP Universal Scan，重新启动后安装了HP Easy Start ，但是HP Scan扫描后<STRONG>依然不自动对页面进行排序</STRONG>，Win10和Win11的系统下都是这样。</P><P>不同的是Win11下窗口变小了，速度变快了，能够拖动改变页面的顺序了。</P><P>我觉得现在该是攻城狮们在扫描程序代码里面捉Bug的时候了。</P><P>另外，你提供链接下载的驱动和中文网站上的完全一样，不仅文件名和大小一样，实际上是每一个字节都没差别，并不存在你说的英文版驱动。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-01-21 085911.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/68991i738488EE2DFD872B/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图 2022-01-21 085911.png" alt="屏幕截图 2022-01-21 085911.png" /></span></P><P> 我回复的内容一直显示不出来，所以发了几次，刚才突然一下都出来了，却删不掉多余的<span class="lia-unicode-emoji" title=":头晕目眩:">😵</span></P> Fri, 21 Jan 2022 01:26:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1141127#M254014 swall 2022-01-21T01:26:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1201407#M265882 <P>我才买的Tank 2606sdn 也是一样的，好奇怪啊，这个双面扫面(手动)有什么用？hp把页面顺序自动调一下不是很简单的事吗？怎么到现在都解决不了啊</P> Thu, 24 Nov 2022 08:20:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1201407#M265882 Brains 2022-11-24T08:20:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1201426#M265891 <P>您好</P><P>请下载并安装通用扫描驱动测试一下手动双面扫描的效果，谢谢。</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.7.5628-SJ0001_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.7.5628-SJ0001_Full_Webpack.exe</A></P><P>&nbsp;</P> Thu, 24 Nov 2022 09:54:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1201426#M265891 双鱼座鲨鱼 2022-11-24T09:54:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1237251#M274468 <P><SPAN>HP Smart Tank 750 也是这种情况，请问怎么处理</SPAN></P> Mon, 12 Jun 2023 01:51:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1237251#M274468 Artemis9Chow 2023-06-12T01:51:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1237264#M274472 <P>您好</P><P>如果通用驱动仍无法解决问题，可尝试使用以下两款软件，重新测试。</P><P>1 惠普的<SPAN>hp scan and capture</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1686535540450.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92435i7665DFCAB379A3BB/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1686535540450.png" alt="_0-1686535540450.png" /></span></P><P>&nbsp;</P><P>在微软的应用商店中下载即可，如下图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1686535540474.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92436i0C5C482B0C6949CC/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1686535540474.png" alt="_1-1686535540474.png" /></span></P><P>2 微软的<SPAN>windows</SPAN>扫描</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1686535540478.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92434iD9C018582D4997F1/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1686535540478.png" alt="_2-1686535540478.png" /></span></P><P>&nbsp;</P><P>注：<SPAN>Window</SPAN>扫描和<SPAN>windows</SPAN>传真和扫描主要区别就是<SPAN>windows</SPAN>扫描需要在微软商店下载，<SPAN>windows</SPAN>传真和扫描是<SPAN>windows</SPAN>系统自带的。</P><P>安装完成后，直接在<SPAN>windows</SPAN>的搜索栏中输入：扫描<SPAN>2</SPAN>个字，即可找到<SPAN>windows</SPAN>扫描</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1686535540482.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/92437i2B44082BCAAD20C6/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1686535540482.png" alt="_3-1686535540482.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 12 Jun 2023 02:07:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1237264#M274472 双鱼座鲨鱼 2023-06-12T02:07:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1237268#M274475 <P>下载之后是用这两个软件测试还是用sacn测试</P> Mon, 12 Jun 2023 02:22:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1237268#M274475 Artemis9Chow 2023-06-12T02:22:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1237269#M274476 <P>您好</P><P>麻烦提供一下操作过程截图，以便确认问题，谢谢。</P> Mon, 12 Jun 2023 02:25:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1237269#M274476 双鱼座鲨鱼 2023-06-12T02:25:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1302998#M293537 <P>到底行不行</P> Sat, 03 Aug 2024 13:44:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1302998#M293537 cxdgsy 2024-08-03T13:44:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1303245#M293619 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/328757">@cxdgsy</a>&nbsp; 已写:<BR /> <P>到底行不行</P> <HR /></BLOCKQUOTE> <P>用户，您好～</P> <P>可以尝试下工程师的建议，如有问题，可以追问。</P> Tue, 06 Aug 2024 00:18:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1303245#M293619 KongL 2024-08-06T00:18:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1303256#M293621 <P>您好</P><P>请下载并安装通用扫描驱动，然后使用通用扫描驱动测试手动双面扫描（页序）是否正常，谢谢。</P><P>通用扫描驱动下载链接：</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/COL117466/Full_Webpack-63.4.6159-SJ0001_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/COL117466/Full_Webpack-63.4.6159-SJ0001_Full_Webpack.exe</A>&nbsp;</P> Tue, 06 Aug 2024 01:30:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-798-shuang-mian-shou-dong-sao-miao-hou-bu-zi-dong-dui-ye-mian-pai-xu/m-p/1303256#M293621 双鱼座鲨鱼 2024-08-06T01:30:57Z