https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1141507#M254112 <P>您好</P><P>请按以下要求调整打印机所在的网络环境 ，具体如下：</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一</P><P>2 打印机连接到2.4g 网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P>5关闭wmm</P><P>谢谢</P> Mon, 24 Jan 2022 05:36:01 GMT 双鱼座鲨鱼 2022-01-24T05:36:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1141299#M254058 <P>4826打印机web服务连不上，就打不出二维码，也无法用小程序，咋办啊？</P><P>打印机已经连入WiFi，打印都可以，就是web连不上，连好几天了，就是连不上，之前好像连过一次，显示更新成功，再以后就连不上了，咋解决啊，web连不上，重置网络也都试过 不行，就打不出二维码，无法使用小程序打印，懂得说说这是啥问题？</P> Sat, 22 Jan 2022 04:01:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1141299#M254058 入坑4826啦 2022-01-22T04:01:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1141507#M254112 <P>您好</P><P>请按以下要求调整打印机所在的网络环境 ，具体如下：</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一</P><P>2 打印机连接到2.4g 网络</P><P>3 带宽调整为20M</P><P>4 使用信道13</P><P>5关闭wmm</P><P>谢谢</P> Mon, 24 Jan 2022 05:36:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1141507#M254112 双鱼座鲨鱼 2022-01-24T05:36:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1141858#M254217 <P>没有wmm选项，我是20m带宽，信道只有12个，惠普smart登陆不了账号，始终在重定向，，，我在选择web设置的时候，没有向别人一样，谈提示，直接就正在连接，然后最后就是连不上服务器，我问我买机器的商家，他说是网络服务器的问题，但是我连着七天晚上，白天都试，都连不上，也不知道是这个4826没有这个功能还是咋的，我这里如果解决不了我就退货了</P> Wed, 26 Jan 2022 02:05:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1141858#M254217 入坑4826啦 2022-01-26T02:05:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1141862#M254218 <P>你是惠普工程师，能不能搞一个4826连web设置的视频发出来呢，看看你们工程师是怎么连web，然后打印出二维码，实现微信远程打印功能打，一定是4800系列这个机器，别用5100演示，不一样。</P> Wed, 26 Jan 2022 02:08:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1141862#M254218 入坑4826啦 2022-01-26T02:08:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1141931#M254233 <P>您好</P><P>请参考附件中的方法，如果调整网络环境仍无法开启web，可以再找一部手机当热点，打印机连接热点试一下，谢谢。</P> Wed, 26 Jan 2022 05:25:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1141931#M254233 双鱼座鲨鱼 2022-01-26T05:25:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1142321#M254322 <P>安卓手机连，没有帖子里面的第六个步骤，我登陆啦惠普账号，然后还是web设置那个地方连不上，不出汇总，始终就是这个问题，是4826这个机型连不上吗？</P> Fri, 28 Jan 2022 07:41:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1142321#M254322 入坑4826啦 2022-01-28T07:41:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1142325#M254323 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2022-01-28-15-42-51-023.png" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69193iCA97D0441318E811/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2022-01-28-15-42-51-023.png" alt="Screenshot_2022-01-28-15-42-51-023.png" /></span></P><P> 你看这都连接了，就是通过惠普smart 连web设置，连不上，出不来汇总，就打不出二维码，咋办啊？我是哪个步骤做错了吗？我登录啦邮箱注册惠普的账号。</P><P>，我这也显示连上web</P><P>啦吧？它上面说打印机邮箱地址不可用是什么意思？与这个有关系吗？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2022-01-28-15-45-31-859.png" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69194iA6097E482A6108A7/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2022-01-28-15-45-31-859.png" alt="Screenshot_2022-01-28-15-45-31-859.png" /></span></P> Fri, 28 Jan 2022 07:47:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1142325#M254323 入坑4826啦 2022-01-28T07:47:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1142429#M254346 <P>您好</P><P>手机端添加打印机时，如下图：选择暂时跳过即可。</P><P>谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1643426799778.png" style="width: 738px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69209i2BB404298B9567C6/image-dimensions/738x248?v=v2" width="738" height="248" role="button" title="_0-1643426799778.png" alt="_0-1643426799778.png" /></span></P><P>&nbsp;</P> Sat, 29 Jan 2022 03:28:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1142429#M254346 双鱼座鲨鱼 2022-01-29T03:28:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1142447#M254354 <P>哈哈，终于搞出来啦，我还原啦网络，重启的机器，和网络没关系，开心，不用退货啦，也谢谢你，现在还有个问题是用小程序打印为啥这么模糊，最佳模式，黑白，a4，印出来的很模糊，我用小白打印同样的原件就很清晰，这是怎么回事啊？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2022-01-29-14-14-34-461.png" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69211iDD65E10F61FCD4FC/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2022-01-29-14-14-34-461.png" alt="Screenshot_2022-01-29-14-14-34-461.png" /></span></P><P> 校准也做了，同样的原件用小白打印就比小程序打印的清晰，这该咋解决？</P> Sat, 29 Jan 2022 06:17:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1142447#M254354 入坑4826啦 2022-01-29T06:17:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1142562#M254373 <P>您好</P><P>麻烦您打开hp smart--打印机设置--工具--打印机报告--质量报告，打印后，麻烦发图片给我，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1643496747287.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69233i253457341B2E30BD/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1643496747287.png" alt="_0-1643496747287.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1643496771398.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69234iEA7C939CC0EFADE0/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1643496771398.png" alt="_1-1643496771398.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 29 Jan 2022 22:53:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1142562#M254373 双鱼座鲨鱼 2022-01-29T22:53:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1143864#M254610 <P>过年好，请问惠普4826通过微信小程序打印用最佳打印出来的文字会发生扭曲变形，这是什么情况？</P><P>&nbsp; &nbsp; 第二个问题，手机不用wpsApp编辑word文档，直接打印出来就会缩小，跟手机上显示的一样大小，这是为什么？难道每次都要使用WPS重新编辑才可以正常打印出来吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20220210_144409.jpg" style="width: 3120px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69482i68CDD304EF9F80A4/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20220210_144409.jpg" alt="IMG_20220210_144409.jpg" /></span></P><P> </P> Thu, 10 Feb 2022 06:45:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1143864#M254610 入坑4826啦 2022-02-10T06:45:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1144004#M254641 <P>您好</P><P>过年好，请问惠普4826通过微信小程序打印用最佳打印出来的文字会发生扭曲变形，这是什么情况？</P><P>麻烦您打开hp smart(手机端可以直接点击打印机)</P><P>打印质量报告，发图片给我。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1644549106400.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69510i9FF9B2D052AA5E1D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1644549106400.png" alt="_0-1644549106400.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1644549506684.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69511iF945E9C3A83EEC3C/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1644549506684.png" alt="_1-1644549506684.png" /></span></P><P>&nbsp;</P><P>&nbsp; &nbsp; 第二个问题，手机不用wpsApp编辑word文档，直接打印出来就会缩小，跟手机上显示的一样大小，这是为什么？难道每次都要使用WPS重新编辑才可以正常打印出来吗？</P><P>您可以尝试将文件保存为pdf格式，打印pdf测试打印效果，谢谢。</P> Fri, 11 Feb 2022 03:20:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1144004#M254641 双鱼座鲨鱼 2022-02-11T03:20:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279156#M286016 <P>和他的状况一样，显示连不上web服务，他是怎样连上的，显示有汇总的？多谢老大</P> Tue, 05 Mar 2024 17:08:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279156#M286016 nick2024 2024-03-05T17:08:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279251#M286045 <P>您好</P><P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P><P>具体要求如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P><P>操作过程中遇到问题，请及时追问，谢谢。</P> Wed, 06 Mar 2024 05:11:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279251#M286045 双鱼座鲨鱼 2024-03-06T05:11:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279270#M286053 <P>多谢您，开始就没连5g wifi, 用的联通猫带的WiFi，用的信道9，没法改，</P><P>上次也有一个问您，他是怎样搞出来的？想用打印机连手机热点，在vpn 开启web服务，可以？</P> Wed, 06 Mar 2024 06:11:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279270#M286053 nick2024 2024-03-06T06:11:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279519#M286134 <P>您好</P><P>理论上不建议打印机连接vpn登录web。</P><P>如果确认网络环境没问题，请检查打印机使用的固件是否为最新版本，谢谢。</P> Thu, 07 Mar 2024 05:08:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279519#M286134 双鱼座鲨鱼 2024-03-07T05:08:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279577#M286155 <P>老大，检查了是最新的固件，没有更新的必要，也没有最新的固件要更新了，连上vpn，web设置页，打不开，还是不行。咋搞呢，web服务启动不了，没有汇总项，也连不上服务器，链接失败，咋搞呢？老大</P> Thu, 07 Mar 2024 06:58:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279577#M286155 nick2024 2024-03-07T06:58:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279700#M286189 <P>如果出厂化复位，可尝试吗？能连上web服务吗？ 怎样出厂化复位？贴着的pin码改变吗？</P> Fri, 08 Mar 2024 01:07:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279700#M286189 nick2024 2024-03-08T01:07:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279796#M286219 <P>您好</P><P>复位方法：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1709880224300.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103590i86168939011FA87F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1709880224300.png" alt="_0-1709880224300.png" /></span></P><P>1 复位后，打印机重新配置无线，不要连接vpn。</P><P>2 两小时内，手机连接打印机的setupxxx信号，不需要密码。</P><P>3 打印机开启web后，重新打印配置页，机身pin码不变，谢谢。</P><P>&nbsp;</P> Fri, 08 Mar 2024 06:45:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279796#M286219 双鱼座鲨鱼 2024-03-08T06:45:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279818#M286227 <P>点复位选项+号后，选择哪个复位选项？选择后，重新配置无线网，然后开web设置服务？就可以启动web服务了？</P> Fri, 08 Mar 2024 07:37:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4826web-wu-fa-lian-jie-cheng-gong-da-yin-bu-chu-er-wei-ma/m-p/1279818#M286227 nick2024 2024-03-08T07:37:48Z