https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Pro-MFP-M479dw-sao-miao-zhi-you-xiang/m-p/1141922#M254232 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345_0-1643172316115.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69137i838977C3F19377BE/image-size/medium?v=v2&amp;px=400" role="button" title="12345_0-1643172316115.png" alt="12345_0-1643172316115.png" /></span></P><P>&nbsp;</P><P>这个和这个红框里的信息有关系么？我已收到测试邮件，但正常扫描后邮箱无法收到扫描文件（红框中我也输过传输邮箱的账号和密码，但是没有验证成功）。</P> Wed, 26 Jan 2022 04:49:39 GMT 小白12345 2022-01-26T04:49:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Pro-MFP-M479dw-sao-miao-zhi-you-xiang/m-p/1141191#M254031 <P>公司邮箱是用Exchange，前面也有设置过，正常好用的，但打印机最近蓝屏后，按售后人员电话指导重新恢复了一下，其它功能恢复正常，需要重新设置扫描到邮件。我这边扫描至邮箱，设完成后，测试也是正常的，扫描文件也是正常的，发送也成功了，但目标邮箱没有接收到扫描文件。请教一下，这个是打印机设置问题，还是邮箱服务器问题。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345_1-1642740150849.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69005iA271FBEE3B613FB8/image-size/medium?v=v2&amp;px=400" role="button" title="12345_1-1642740150849.png" alt="12345_1-1642740150849.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345_2-1642740186183.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69007iD6CF3943ED4C121B/image-size/medium?v=v2&amp;px=400" role="button" title="12345_2-1642740186183.png" alt="12345_2-1642740186183.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345_3-1642740236151.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69008iF66FB73C39BA3E46/image-size/medium?v=v2&amp;px=400" role="button" title="12345_3-1642740236151.png" alt="12345_3-1642740236151.png" /></span></P><P>&nbsp;</P> Fri, 21 Jan 2022 04:48:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Pro-MFP-M479dw-sao-miao-zhi-you-xiang/m-p/1141191#M254031 小白12345 2022-01-21T04:48:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Pro-MFP-M479dw-sao-miao-zhi-you-xiang/m-p/1141225#M254038 <P>您好</P><P>以上图片一切正常。</P><P>有条件可以换一个smtp或换一个邮箱测试一下。</P><P>谢谢</P> Fri, 21 Jan 2022 07:51:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Pro-MFP-M479dw-sao-miao-zhi-you-xiang/m-p/1141225#M254038 双鱼座鲨鱼 2022-01-21T07:51:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Pro-MFP-M479dw-sao-miao-zhi-you-xiang/m-p/1141918#M254231 <P>我填入的测试邮箱，可以收到测试邮件的，但正常扫描时无法收到扫描文件。搞不懂咯。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345_0-1643172144583.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69136i103B74DDA9872CB9/image-size/medium?v=v2&amp;px=400" role="button" title="12345_0-1643172144583.png" alt="12345_0-1643172144583.png" /></span></P><P>&nbsp;</P> Wed, 26 Jan 2022 04:42:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Pro-MFP-M479dw-sao-miao-zhi-you-xiang/m-p/1141918#M254231 小白12345 2022-01-26T04:42:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Pro-MFP-M479dw-sao-miao-zhi-you-xiang/m-p/1141922#M254232 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12345_0-1643172316115.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69137i838977C3F19377BE/image-size/medium?v=v2&amp;px=400" role="button" title="12345_0-1643172316115.png" alt="12345_0-1643172316115.png" /></span></P><P>&nbsp;</P><P>这个和这个红框里的信息有关系么？我已收到测试邮件，但正常扫描后邮箱无法收到扫描文件（红框中我也输过传输邮箱的账号和密码，但是没有验证成功）。</P> Wed, 26 Jan 2022 04:49:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Pro-MFP-M479dw-sao-miao-zhi-you-xiang/m-p/1141922#M254232 小白12345 2022-01-26T04:49:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Pro-MFP-M479dw-sao-miao-zhi-you-xiang/m-p/1142078#M254277 <P>您好</P><P>扫描到邮箱,其实很简单,&nbsp; 打印机扫描后的文件,通过当前网络,到smtp,转发到指定邮箱,所以不用考虑打印机自身</P><P>就是个通讯的问题</P><P>第一就是图片中的&nbsp;用户名和密码,&nbsp; 看看您输入的这个smtp&nbsp;是否需要验证之类的,如果需要,还是需要填写</P><P>第二&nbsp;更换smtp和邮箱地址,来排除一下之前设置的参数问题.</P> Thu, 27 Jan 2022 03:26:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Pro-MFP-M479dw-sao-miao-zhi-you-xiang/m-p/1142078#M254277 双鱼座鲨鱼 2022-01-27T03:26:11Z