https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1144137#M254662 <P>电脑端，Everyone已经有相关权限了，打印机端还是不能扫描。</P><P>nas端的文件夹权限设置有什么需要做改动？</P> Fri, 11 Feb 2022 19:15:30 GMT retaken 2022-02-11T19:15:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1143545#M254550 <P>已经共享nas下的文件夹，在网络邻居下smb形式用账号和密码可以访问并读写，在hp工具箱下设置扫描到网络文件夹下，进行测试不成功。这个设置上有什么特殊的要求么</P> Wed, 09 Feb 2022 01:29:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1143545#M254550 retaken 2022-02-09T01:29:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1143556#M254553 <P>您好</P><P>麻烦您在打印机的网络页--扫描中先测试扫描到网络文件夹功能是否正常。</P><P>如果电脑上设置的网络文件夹可以正常扫描，可能和nas设置权限有关。</P><P>&nbsp;</P> Wed, 09 Feb 2022 02:24:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1143556#M254553 双鱼座鲨鱼 2022-02-09T02:24:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1143560#M254554 <P>在打印机上试过，不论是电脑的共享文件夹还是nas上的文件夹都不能扫描</P> Wed, 09 Feb 2022 02:36:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1143560#M254554 retaken 2022-02-09T02:36:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1143859#M254609 <P>您好</P><P>麻烦您提供一下操作过程截图，以便确认问题。</P><P>（电脑上共享文件夹测试，谢谢）</P> Thu, 10 Feb 2022 06:23:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1143859#M254609 双鱼座鲨鱼 2022-02-10T06:23:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1143925#M254621 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="nas文件夹设置1.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69497i9CAD366E5FCEB3DC/image-size/medium?v=v2&amp;px=400" role="button" title="nas文件夹设置1.png" alt="nas文件夹设置1.png" /></span></P><P> </P><P> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="nas文件夹设置2.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69498i5E040BFFA2A3AEA0/image-size/medium?v=v2&amp;px=400" role="button" title="nas文件夹设置2.png" alt="nas文件夹设置2.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机的设置1.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69499i4D275F710FD968D0/image-size/medium?v=v2&amp;px=400" role="button" title="打印机的设置1.png" alt="打印机的设置1.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机的设置2.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69500i969E7B8E0C10C798/image-size/medium?v=v2&amp;px=400" role="button" title="打印机的设置2.png" alt="打印机的设置2.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="电脑共享文件夹设置.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69501i9E1DEEDD3B4B9FDD/image-size/medium?v=v2&amp;px=400" role="button" title="电脑共享文件夹设置.png" alt="电脑共享文件夹设置.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="测试nas文件夹结果.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69502i2923796D2BE01A3F/image-size/medium?v=v2&amp;px=400" role="button" title="测试nas文件夹结果.png" alt="测试nas文件夹结果.png" /></span></P><P> </P><P> </P><P> </P> Thu, 10 Feb 2022 10:49:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1143925#M254621 retaken 2022-02-10T10:49:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1144000#M254640 <P>您好</P><P>从上图来看，可能和文件来个设置权限有产，请参考：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1644548741749.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69508iB3803F56EFDE40CA/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1644548741749.png" alt="_0-1644548741749.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1644548820666.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/69509iBAA41C0ECA7BEB0D/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1644548820666.png" alt="_1-1644548820666.png" /></span></P><P>&nbsp;</P> Fri, 11 Feb 2022 03:07:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1144000#M254640 双鱼座鲨鱼 2022-02-11T03:07:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1144137#M254662 <P>电脑端，Everyone已经有相关权限了，打印机端还是不能扫描。</P><P>nas端的文件夹权限设置有什么需要做改动？</P> Fri, 11 Feb 2022 19:15:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1144137#M254662 retaken 2022-02-11T19:15:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1144853#M254829 <P>您 好</P><P>电脑端如果排除权限问题，可以尝试更换其它电脑测试一下。</P><P>nas相关问题，超出打印机支持范畴，建议咨询nas相关技术人员获得帮助。</P><P>&nbsp;</P> Tue, 15 Feb 2022 09:32:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1144853#M254829 双鱼座鲨鱼 2022-02-15T09:32:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1223364#M271079 <P>哎，这个问题其实是由于惠普扫描仪使用的是SMB v1的协议，解决的办法是在群晖控制面板，文件服务，SMB/AFP/NFS，高级，最小SMB协议=SMB1，就能解决， 这个SMBv1协议已经被证实有可能会被“勒索病毒”利用，使用要谨慎，尽量给群晖套一个硬件防火墙，如果你实在不懂，那就看运气好了</P> Fri, 24 Mar 2023 08:22:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ru-he-sao-miao-wen-jian-dao-qun-huinas-xia-de-gong-xiang-wen-jian-jia/m-p/1223364#M271079 FANGXIAODI 2023-03-24T08:22:27Z