https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-mfp-131a-sao-miao-bu-le/m-p/1146838#M255255 <P>您好</P><P>复印正常,说明打印机的硬件没问题.2点</P><P>1&nbsp;就是驱动问题,卸载后,重新安装,安装之前退出杀毒.360.管家一类的防护性软件</P><P>2.通讯,&nbsp;确认数据线,不要超过2米,中间不要有usb分线器,转接线一类的设备.</P><P>&nbsp;</P><P><A href="https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laser-mfp-130-printer-series/24494378/model/24494409/swItemId/mp-224367-8" target="_blank">https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laser-mfp-130-printer-series/24494378/model/24494409/swItemId/mp-224367-8</A></P><P>下载这个全功能驱动来安装,安装成功后,电脑中,开始--hp文件夹--hp扫描,用这个来试试</P> Thu, 24 Feb 2022 07:20:51 GMT 双鱼座鲨鱼 2022-02-24T07:20:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-mfp-131a-sao-miao-bu-le/m-p/1146837#M255254 <P>打印机型号为 mfp131a，使用hp-smart打印没问题、复印没问题，但扫描不了，请问怎么解决？</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Snipaste_2022-02-24_15-13-14.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70084i6E7984C886EC73F0/image-size/large?v=v2&amp;px=999" role="button" title="Snipaste_2022-02-24_15-13-14.png" alt="Snipaste_2022-02-24_15-13-14.png" /></span></P> Thu, 24 Feb 2022 07:16:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-mfp-131a-sao-miao-bu-le/m-p/1146837#M255254 amygail 2022-02-24T07:16:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-mfp-131a-sao-miao-bu-le/m-p/1146838#M255255 <P>您好</P><P>复印正常,说明打印机的硬件没问题.2点</P><P>1&nbsp;就是驱动问题,卸载后,重新安装,安装之前退出杀毒.360.管家一类的防护性软件</P><P>2.通讯,&nbsp;确认数据线,不要超过2米,中间不要有usb分线器,转接线一类的设备.</P><P>&nbsp;</P><P><A href="https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laser-mfp-130-printer-series/24494378/model/24494409/swItemId/mp-224367-8" target="_blank">https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laser-mfp-130-printer-series/24494378/model/24494409/swItemId/mp-224367-8</A></P><P>下载这个全功能驱动来安装,安装成功后,电脑中,开始--hp文件夹--hp扫描,用这个来试试</P> Thu, 24 Feb 2022 07:20:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-mfp-131a-sao-miao-bu-le/m-p/1146838#M255255 双鱼座鲨鱼 2022-02-24T07:20:51Z