https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-zhi-neng-da-yinPDF-wen-jian-wu-fa-zheng-chang-da-yinword-excel-deng-ge-shi-wen-jian/m-p/1148264#M255537 <P>您好</P><P>看图片,端口应该是wsd或者是npi开头的</P><P>电脑中,控制面板--查看设备和打印机</P><P>510图标,右键--打印机属性--端口--添加端口--standard&nbsp;cp/ip--新端口--输入打印机当前的ip地址</P><P>这样来打印测试</P><P>&nbsp;</P><P>打印机ip查看方法:打印机面板上按i键,打印出来的信息页上面就可以查看到打印机的网络状态与ip地址.</P> Thu, 03 Mar 2022 03:30:42 GMT 双鱼座鲨鱼 2022-03-03T03:30:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-zhi-neng-da-yinPDF-wen-jian-wu-fa-zheng-chang-da-yinword-excel-deng-ge-shi-wen-jian/m-p/1148163#M255515 <P>自己的这台HP Smart Tank 510打印机现在只可以打印PDF文件，无法打印word、excel等格式文件。</P><P>打印PDF文件时就会先显示“正在打印”然后马上调转至“已发送到打印机”并完成文件的打印；</P><P>但是在打印word或excel等文件是就只显示“正在打印”，便卡死在该状态不在打印了。</P><P>在word中直接ctrl+P打印也不能打印，在HP smart软件中甚至除了pdf文件其他文件都不能显示。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="doc文件卡死在正在打印状态不动.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70393i3DF3EE2879357457/image-size/large?v=v2&amp;px=999" role="button" title="doc文件卡死在正在打印状态不动.png" alt="doc文件卡死在正在打印状态不动.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PDF文件可打印.png" style="width: 656px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70392i0558CE40EB4EE9E6/image-size/large?v=v2&amp;px=999" role="button" title="PDF文件可打印.png" alt="PDF文件可打印.png" /></span></P> Wed, 02 Mar 2022 14:46:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-zhi-neng-da-yinPDF-wen-jian-wu-fa-zheng-chang-da-yinword-excel-deng-ge-shi-wen-jian/m-p/1148163#M255515 xcwj 2022-03-02T14:46:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-zhi-neng-da-yinPDF-wen-jian-wu-fa-zheng-chang-da-yinword-excel-deng-ge-shi-wen-jian/m-p/1148264#M255537 <P>您好</P><P>看图片,端口应该是wsd或者是npi开头的</P><P>电脑中,控制面板--查看设备和打印机</P><P>510图标,右键--打印机属性--端口--添加端口--standard&nbsp;cp/ip--新端口--输入打印机当前的ip地址</P><P>这样来打印测试</P><P>&nbsp;</P><P>打印机ip查看方法:打印机面板上按i键,打印出来的信息页上面就可以查看到打印机的网络状态与ip地址.</P> Thu, 03 Mar 2022 03:30:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-zhi-neng-da-yinPDF-wen-jian-wu-fa-zheng-chang-da-yinword-excel-deng-ge-shi-wen-jian/m-p/1148264#M255537 双鱼座鲨鱼 2022-03-03T03:30:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-zhi-neng-da-yinPDF-wen-jian-wu-fa-zheng-chang-da-yinword-excel-deng-ge-shi-wen-jian/m-p/1148367#M255553 <P>您好，感谢您回复我的问题！</P><P>回家马上按照您说的步骤试了下，加了端口马上就好了，感谢！</P> Thu, 03 Mar 2022 12:34:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-zhi-neng-da-yinPDF-wen-jian-wu-fa-zheng-chang-da-yinword-excel-deng-ge-shi-wen-jian/m-p/1148367#M255553 xcwj 2022-03-03T12:34:42Z