https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1148407#M255564 <P>HP Color LaserJet CM3530怎么弄才能扫描到电脑中？打印和复印都正常，就是扫描不懂得怎么弄？</P><P><SPAN>Web 浏览器输入机子IP，显示都是英文，登录帐户密码默认是多少？记得密码了，可以重置吗？</SPAN></P> Fri, 04 Mar 2022 02:08:51 GMT 世外桃源 2022-03-04T02:08:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1148407#M255564 <P>HP Color LaserJet CM3530怎么弄才能扫描到电脑中？打印和复印都正常，就是扫描不懂得怎么弄？</P><P><SPAN>Web 浏览器输入机子IP，显示都是英文，登录帐户密码默认是多少？记得密码了，可以重置吗？</SPAN></P> Fri, 04 Mar 2022 02:08:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1148407#M255564 世外桃源 2022-03-04T02:08:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1148473#M255581 <P>您好</P><P>&nbsp;</P><P>1,&nbsp; &nbsp;打印机关机.按住数字“6”键不要松手，再开打印机电源开关</P><P>2，一直等到按键面板3个状态灯<STRONG><U>同时亮了</U></STRONG>松开数字“6”键（开始灯3个状态灯会轮询闪烁，完毕会同时亮不动），</P><P>3，松开数字“6”键后，屏幕左上角会显示“256MB”不动（型号不同，内存大小显示不同）。</P><P>4，按一下数字“3”键然后再按一下绿色“开始键”，</P><P>5，然后再不停按数字“3”或者数字“9”键找到NVRAM</P><P>7，按2次数字“6”键确认，机器会自动重新启动。</P><P>&nbsp;</P><P>拔掉网线来做这个操作.这个是初始化.</P><P>&nbsp;</P><P>就绪后,同一个网络内的电脑,浏览器中输入打印机ip,进入打印机管理界面.</P><P>settings--language--简体中文.&nbsp; &nbsp;这里可以修改语言</P><P>&nbsp;</P><P>然后设置方法,我发了个文件,参考一下.</P><P>&nbsp;</P> Fri, 04 Mar 2022 05:10:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1148473#M255581 双鱼座鲨鱼 2022-03-04T05:10:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1148547#M255594 <P>无法扫描到电脑网络文件夹。打印机面板上“网络文件夹”灰色，无法操作扫描功能。</P><P>操作如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 720px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70511iBEC67C7F2BABFB77/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70512iC076A89E4F6DA1A5/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 680px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70513i84F58A7D8AF2658C/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70515i79BF06E79308D887/image-size/large?v=v2&amp;px=999" role="button" title="4.jpg" alt="4.jpg" /></span></P> Sat, 05 Mar 2022 13:32:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1148547#M255594 世外桃源 2022-03-05T13:32:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1148989#M255636 <P>您好</P><P>先确认一下系统版本,要专业版以上的系统.家庭版/教育版,共享权限不够,会导致失败.</P><P>其次用ie/谷歌浏览器来设置.</P><P>&nbsp;</P><P>文件夹路径,改成&nbsp; \\电脑ip\文件夹名</P><P>文件夹名称不要有符号,避免无法识别.</P><P>&nbsp;</P><P>域的位置,查看一下电脑,和电脑一致,&nbsp;有域填域,如果是工作组,填写工作组即可,这里不要填写计算机名.</P> Mon, 07 Mar 2022 03:08:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1148989#M255636 双鱼座鲨鱼 2022-03-07T03:08:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1148998#M255641 <P>我是采用这个软件设置的，就是这样子的。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图00.jpg" style="width: 682px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70572i889EA847E661CF0A/image-size/large?v=v2&amp;px=999" role="button" title="截图00.jpg" alt="截图00.jpg" /></span></P> Mon, 07 Mar 2022 03:20:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1148998#M255641 世外桃源 2022-03-07T03:20:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1149174#M255691 <P>按你“<SPAN class="">‎2022-03-07</SPAN><SPAN>&nbsp;</SPAN><SPAN class="">11:08:05</SPAN>”回复的要求重新设置，还是无法操作扫描功能。</P><P><SPAN>打印和复印都正常的。</SPAN></P><P><SPAN>能否电话直接沟通指导。</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 716px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70593i291BA0CC43CADEC0/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="03.jpg" style="width: 764px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70594i0B45CBC21C1BFFA0/image-size/large?v=v2&amp;px=999" role="button" title="03.jpg" alt="03.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="01.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70595iF393579665374268/image-size/large?v=v2&amp;px=999" role="button" title="01.jpg" alt="01.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="02.jpg" style="width: 765px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70596i4D5448C7B038817B/image-size/large?v=v2&amp;px=999" role="button" title="02.jpg" alt="02.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70597i8239863ED5B725B5/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70599iE85C3A4CB6655129/image-size/large?v=v2&amp;px=999" role="button" title="3.jpg" alt="3.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.jpg" style="width: 733px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70600i1193776ABE5434A0/image-size/large?v=v2&amp;px=999" role="button" title="4.jpg" alt="4.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4-1.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70603i9DCE74D1AFF0B6B9/image-size/large?v=v2&amp;px=999" role="button" title="4-1.jpg" alt="4-1.jpg" /></span></P> Mon, 07 Mar 2022 11:08:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1149174#M255691 世外桃源 2022-03-07T11:08:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1149304#M255709 <P>您好</P><P>图片都看到了,设置的没有问题.只是没有生效.</P><P>&nbsp;</P><P><A href="https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laserjet-m5025-multifunction-printer-series/2512303/swItemId/ds-91676-3" target="_blank">https://support.hp.com/cn-zh/drivers/selfservice/swdetails/hp-laserjet-m5025-multifunction-printer-series/2512303/swItemId/ds-91676-3</A></P><P>下载这个扫描设置软件,这个是官网提供的版本,测试好用,.用这个来试试.</P><P>&nbsp;</P><P>如果这个软件重新设置后,还是灰色无法使用,建议更换其他电脑.也是使用这个软件测试(xp/win7/win8).</P> Tue, 08 Mar 2022 03:19:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1149304#M255709 双鱼座鲨鱼 2022-03-08T03:19:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1156790#M257171 <P>这个打印机的扫描功能只支持什么系统？</P> Wed, 13 Apr 2022 00:21:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1156790#M257171 世外桃源 2022-04-13T00:21:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1156815#M257176 <P>您好</P><P>win7没有问题。</P><P>建议您更换其它电脑重新测试。</P><P>如果问题依旧，考虑复位打印机后，再重新测试，谢谢。</P> Wed, 13 Apr 2022 02:27:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1156815#M257176 双鱼座鲨鱼 2022-04-13T02:27:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1156914#M257200 <P>电脑换了5台，WIN7 64位重装了10次，都是一样结果，无法使用扫描功能，能不能提供一下远程服务？一个月了，还是同样的问题，无法得到解决。</P> Wed, 13 Apr 2022 13:01:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1156914#M257200 世外桃源 2022-04-13T13:01:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1157055#M257224 <P>您好</P><P>请问有没和复位打印机？</P><P>需要即时服务，可以通过手机拔打4006103888</P><P>目前平台不提供远程服务，给您 带来不便敬请谅解。</P> Thu, 14 Apr 2022 03:14:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1157055#M257224 双鱼座鲨鱼 2022-04-14T03:14:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1157776#M257336 <P>复位了N次，还是一样结果，操作面上的“<SPAN>网络文件夹</SPAN>”都是灰色的，按不了。</P> Mon, 18 Apr 2022 07:02:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1157776#M257336 世外桃源 2022-04-18T07:02:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1157997#M257376 <P>您好</P><P>请参考文档中的方法，重新确认电脑权限问题。</P><P>排除电脑问题，建议联系维修中心具体检测打印机。</P><P>&nbsp;</P> Tue, 19 Apr 2022 05:46:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CM3530zen-me-sao-miao-zhi-dian-nao-shang-de-wen-jian-jia-zhong/m-p/1157997#M257376 双鱼座鲨鱼 2022-04-19T05:46:57Z