https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-laserjet-pro-mfp-479fd-wu-fa-sao-miao/m-p/1151259#M256095 <P>HP laserjet pro mfp 479fd未连接网络，通过USB线直接接到电脑，可以正常打印，但无法扫描，显示信息如下图所示示。请教怎么解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tigerxhq_0-1647493766970.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/71006i84986D02BA691D9C/image-size/medium?v=v2&amp;px=400" role="button" title="tigerxhq_0-1647493766970.png" alt="tigerxhq_0-1647493766970.png" /></span></P><P>&nbsp;</P> Thu, 17 Mar 2022 05:10:23 GMT tiger-xhq 2022-03-17T05:10:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-laserjet-pro-mfp-479fd-wu-fa-sao-miao/m-p/1151259#M256095 <P>HP laserjet pro mfp 479fd未连接网络，通过USB线直接接到电脑，可以正常打印，但无法扫描，显示信息如下图所示示。请教怎么解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tigerxhq_0-1647493766970.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/71006i84986D02BA691D9C/image-size/medium?v=v2&amp;px=400" role="button" title="tigerxhq_0-1647493766970.png" alt="tigerxhq_0-1647493766970.png" /></span></P><P>&nbsp;</P> Thu, 17 Mar 2022 05:10:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-laserjet-pro-mfp-479fd-wu-fa-sao-miao/m-p/1151259#M256095 tiger-xhq 2022-03-17T05:10:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-laserjet-pro-mfp-479fd-wu-fa-sao-miao/m-p/1151293#M256106 <P>您好</P><P>有点情况</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1647507574036.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/71015iB176A5A139D9D3F4/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1647507574036.png" alt="_0-1647507574036.png" /></span></P><P>1.打印机连接网线到网络中,同一个网络内的电脑,输入打印机ip.进入打印机管理界面,给这个界面下的扫描,都勾选,再来测试</P><P>如果没有网络,找一台电脑和打印机网线直连,然后进入管理界面.</P><P>&nbsp;</P><P>2.usb连接找不到扫描仪,确认数据线不要超过2米,中间不要有usb分线器,延长线一类的设备.</P><P>退出电脑中的杀毒/360之类的防护性软件,重新安装一遍驱动来测试.</P><P>如果同样情况,更换其他电脑来测试,排除一下系统自身的问题.</P> Thu, 17 Mar 2022 09:01:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-laserjet-pro-mfp-479fd-wu-fa-sao-miao/m-p/1151293#M256106 双鱼座鲨鱼 2022-03-17T09:01:44Z