https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWIN11xi-tong-hou-shi-yong360you-hua-hou-da-yin-ji-wu-fa-shi-yong/m-p/1152675#M256299 <P>连接方式是USB，系统为WIN11系统，使用360优化后，打印机（<SPAN>HP DeskJet Ink Advantage 2778 多功能一体打印机</SPAN>）无法使用。打印时&nbsp; 打印任务窗口显示“1个文档被挂起”。</P> Wed, 23 Mar 2022 11:38:44 GMT Ivan2022 2022-03-23T11:38:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWIN11xi-tong-hou-shi-yong360you-hua-hou-da-yin-ji-wu-fa-shi-yong/m-p/1152675#M256299 <P>连接方式是USB，系统为WIN11系统，使用360优化后，打印机（<SPAN>HP DeskJet Ink Advantage 2778 多功能一体打印机</SPAN>）无法使用。打印时&nbsp; 打印任务窗口显示“1个文档被挂起”。</P> Wed, 23 Mar 2022 11:38:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWIN11xi-tong-hou-shi-yong360you-hua-hou-da-yin-ji-wu-fa-shi-yong/m-p/1152675#M256299 Ivan2022 2022-03-23T11:38:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWIN11xi-tong-hou-shi-yong360you-hua-hou-da-yin-ji-wu-fa-shi-yong/m-p/1153156#M256447 <P>您好</P><P>优先确认打印机脱机打印/复印是否正常.</P><P>如果自身没问题,查看设备管理器,重新插拔数据线,出现的是什么选项.正常识别为usb打印支持</P><P>&nbsp;</P><P>如果连接没反应,&nbsp;更换usb口,更换其他usb线,再来测试.如果更换无效,建议连接到其他电脑上来测试,是否能识别.</P><P>如果换线换电脑,都无法识别打印机,考虑打印机主板端口的问题.</P><P>如果其他电脑可以识别到,考虑当前系统的usb供电,或者系统的问题.</P> Fri, 25 Mar 2022 07:15:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWIN11xi-tong-hou-shi-yong360you-hua-hou-da-yin-ji-wu-fa-shi-yong/m-p/1153156#M256447 双鱼座鲨鱼 2022-03-25T07:15:14Z