https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11xia1216sao-miao-bu-neng-yong-le/m-p/1154609#M256744 <P>win11下1216扫描不能用了，出现Video Initialize Error，重新下载驱动也不行，打印没问题。</P> Sat, 02 Apr 2022 01:03:11 GMT 老宫 2022-04-02T01:03:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11xia1216sao-miao-bu-neng-yong-le/m-p/1154609#M256744 <P>win11下1216扫描不能用了，出现Video Initialize Error，重新下载驱动也不行，打印没问题。</P> Sat, 02 Apr 2022 01:03:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11xia1216sao-miao-bu-neng-yong-le/m-p/1154609#M256744 老宫 2022-04-02T01:03:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11xia1216sao-miao-bu-neng-yong-le/m-p/1154628#M256749 <P>您好</P><P>优先测试复印,确认机器硬件是否正常.</P><P>如果复印没问题,排除掉打印机自身,考虑的是通讯和系统.</P><P>&nbsp;</P><P>建议卸载掉之前的驱动,退出杀毒.360.管家之类的防护性软件,然后重新安装全功能驱动来测试</P><P>同时给扫描仪的服务也重启.在计算机管理-服务里面重启 Windows Image Acquisition (WIA)服务测试。</P><P>&nbsp;</P><P>数据线不要超过2米,中间不要有usb分线器,延长线一类的设备.台式电脑连接到主机背后,不要接在前置U口.</P><P>&nbsp;</P><P>如果重新安装,还是无法使用,建议更换其他电脑测试.</P> Sat, 02 Apr 2022 03:09:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11xia1216sao-miao-bu-neng-yong-le/m-p/1154628#M256749 双鱼座鲨鱼 2022-04-02T03:09:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11xia1216sao-miao-bu-neng-yong-le/m-p/1155275#M256819 <P>没有用，应该是和系统冲突，用系统自带的扫描就没事了</P> Wed, 06 Apr 2022 01:21:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11xia1216sao-miao-bu-neng-yong-le/m-p/1155275#M256819 老宫 2022-04-06T01:21:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11xia1216sao-miao-bu-neng-yong-le/m-p/1155621#M256933 <P>您好</P><P>如果重新在w11下安装打印机驱动无任何报错，hp scan仍无法使用，有条件可以换其它w11电脑测试。</P><P>谢谢</P> Thu, 07 Apr 2022 05:24:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/win11xia1216sao-miao-bu-neng-yong-le/m-p/1155621#M256933 双鱼座鲨鱼 2022-04-07T05:24:21Z